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Chelenko Lodge

Photo gallery for Chelenko Lodge

Lake
Kayaking, fishing
Kayaking, fishing
Kayaking, fishing
Pool

Overview of Chelenko Lodge

Chelenko Lodge

3.5-star property
Puerto Rio Tranquilo lodge on lake

7.4/10 Good

11 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pet-friendly
  • Kitchenette
  • Air conditioning
  • Laundry facilities
The price is CA $213
Price available on 02/24/2023
Map
Carretera Austral, El Cóndor, Río Ibáñez, Puerto Rio Tranquilo, Región de Aysén

Room options

About this area

Getting around

  • Balmaceda (BBA) - 67.9 miles/109.2 km

Restaurants

  • Ruta Sur - 2 min walk
  • La Provençale - 3 min walk
  • Turismo Valle Leones - 3 min walk
  • Ruedas y rios - 3 min walk
  • Casa Bruja - 5 min walk
Map

About this property

Chelenko Lodge

Situated on the bay, Chelenko Lodge is a great choice for a stay in Puerto Rio Tranquilo. Guests can enjoy the spa tub, along with onsite kayaking.

Languages

English, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)

What to do

  • Kayaking
  • Hot springs
  • Fishing

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services

Facilities

  • Terrace
  • Spa tub

Accessibility

  • No elevator (single level property)

Languages

  • English
  • Spanish
  • Swedish

Room amenities

Home comfort

  • Air conditioning and heating

What to enjoy

  • Deck or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap
  • Toilet paper

Stay connected

  • Desk

Food and drink

  • Champagne service
  • Mini-fridge
  • Kitchenette
  • Oven
  • Toaster oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (once per stay)
  • Cleaning supplies

Special features

Spa

There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Breakfast costs between USD 5 and USD 10 per person (approximately)
  • Spa tub access is available for an extra charge of USD 25 per night

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Also known as

Chelenko Lodge
Chelenko Lodge Lodge
Chelenko Lodge Puerto Rio Tranquilo
Chelenko Lodge Lodge Puerto Rio Tranquilo

Frequently asked questions

Does Chelenko Lodge offer free cancellation for a full refund?
Yes, Chelenko Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chelenko Lodge?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Chelenko Lodge on 28 Jan 2023 start from CA $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chelenko Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chelenko Lodge?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
Is parking offered on site at Chelenko Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Chelenko Lodge?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 10:30 AM.
What is there to do at Chelenko Lodge and nearby?
Have fun with onsite activities like kayaking and fishing. Additional recreation onsite includes hot springs. Chelenko Lodge also has a spa tub.
Are there restaurants at or near Chelenko Lodge?
Yes. Nearby restaurants include Ruedas y rios (3-min walk), Casa Bruja (5-min walk), and Puer-te Tranquilo (5-min walk).
Does Chelenko Lodge have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an oven, a dishwasher, and cookware.
Does Chelenko Lodge have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Chelenko Lodge like?
Chelenko Lodge is located on the waterfront, a short 1-minute walk from Lake General Carrera and 6 minutes' walk from Capilla de Mármol.

Reviews

7.4

Good

8.2/10

Cleanliness

6.9/10

Staff & service

10.0/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Tammy, 1-night trip
Verified Expedia guest review

8/10 Very good

Ricardo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gonzalo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Johana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Juan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Pedro Fabricio Cortés G, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bueno, pero no se realizó devolución de un cobro
En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Francisco Jose, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pésimo servicio.
Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
natalia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Catalina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Osvaldo, 3-night trip
Verified Hotels.com guest review