Hotel Los Frailes

Photo gallery for Hotel Los Frailes

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
View from room

Overview of Hotel Los Frailes

Hotel Los Frailes

3.5 star property
3.5-star hotel in Valladolid with outdoor pool and restaurant

9.4/10 Exceptional

145 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
Map
Calle 60 x 45 No. 240 A Col Bacalar, Valladolid, YUC, 97780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Communal living room
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Cenote Ik kil - 44 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

About this property

Hotel Los Frailes

Located in the entertainment district, Hotel Los Frailes is a great choice for a stay in Valladolid. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a poolside bar, a snack bar/deli, and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and high chairs

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Frailes Hotel
Hotel Los Frailes Valladolid
Hotel Los Frailes Hotel Valladolid

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Our family loved staying here! The hotel comfortable, very clean, quiet and safe. The staff were very friendly and took great care of our every need. We enjoyed spending time in the pool, breakfast was delicious and the great location made getting around very easy. Highly recommend this hotel!
Nancy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lindo hotel, cuartos espaciosos. Excelente check-in con recepcionista super cordial que nos dio muy buenas recomendaciones.
Nicolas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We spent 2 nights. Rooms are really big, modern and very clean. Staff is very helpful. Breakfast is average. We had lunch there which was really good. Location is 5 min from the city center by car. Overall I recommend this hotel.
Adem, 2-night family trip
Verified Expedia guest review

6/10 Good

The property is quite
Meily, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alban, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Nice hotel with a lovely pool. Easy to walk into town. Had a decent restaurant in the hotel with mainly pasta options for dinner. Staff really helpful.
Lynn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was amazing. The staff was friendly and attentive. The room was nice and clean. Would stay again.
Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic service and great location. Parking free, easy, and food was great. Close to the center of town. Enrique, Jesus, and Nailea were the best and helped me to find a covid test locally so I could meet requirements and get back home. Thank you so much!!!
Erin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay; very clean and staff is super friendly; breakfast is great and staff overseeing it is truly awesome!
Patricia, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Rebeca, 2-night trip
Verified Hotels.com guest review