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Ocean Spa Hotel – All Inclusive

3.0 star property
3-star beachfront hotel with spa, near Tortuga Beach

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Ocean Spa Hotel – All Inclusive

Photo gallery for Ocean Spa Hotel – All Inclusive

Aerial view
Front of property
Spa Room Ocean View
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Spa Room Ocean View

Overview of Ocean Spa Hotel – All Inclusive

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Spa Room Ocean View

Spa Room Ocean View

Spa Room Ocean View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard With View

  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 32 min walk
  • Playa Tortugas - 1 min drive
  • Langosta Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Plaza Las Americas - 5 min drive
  • Plaza 28 - 5 min drive
  • Cancun Convention Center - 7 min drive
  • Forum Beach - 9 min drive
  • Gaviota Azul Beach - 10 min drive
  • Ultramar Ferry Puerto Juárez - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Area shuttle (surcharge)

Restaurants

  • Cancún - 4 min walk
  • Las Hijas de la Tostada - 3 min walk
  • Los Chachalacos - 4 min walk
  • Cancun Mexico - 7 min walk
  • Bites Food Hall - 9 min walk
Map

About this property

Ocean Spa Hotel – All Inclusive

At Ocean Spa Hotel – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of La Isla Shopping Mall. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Fussion, one of 4 restaurants, serves Asian cuisine and is open for dinner. Other highlights include a poolside bar, a sauna, and a steam room. Fellow travelers like the overall property condition.

All-inclusive

All-inclusive room rates at Ocean Spa Hotel – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:00 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Canoeing
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Ya ax che has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Fussion - This restaurant specializes in Asian cuisine and serves dinner only.
Diego - Onsite bar. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Siena - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Caracol - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive offer free cancellation for a full refund?
Yes, Ocean Spa Hotel – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ocean Spa Hotel – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ocean Spa Hotel – All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ocean Spa Hotel – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ocean Spa Hotel – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Spa Hotel – All Inclusive?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in is available.
Is there an onsite casino at Ocean Spa Hotel – All Inclusive?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What is there to do at Ocean Spa Hotel – All Inclusive and nearby?
Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ocean Spa Hotel – All Inclusive also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Ocean Spa Hotel – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Asian cuisine.
Does Ocean Spa Hotel – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ocean Spa Hotel – All Inclusive like?
Ocean Spa Hotel – All Inclusive is a short 3-minute walk from Playa Tortugas and 16 minutes' walk from Langosta Beach.

Reviews

6.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

4-night family trip
Verified Hotels.com guest review

8/10 Very good

I didn’t like there no food after 11 at night you come from a tour there’s no food or bar
Marco, 4-night romance trip
Verified Orbitz guest review

4/10 Fair

The location of the Buffet Restaurant is perfect. You will feel and smell the fresh sea breeze while dining. The downside and very frustrating is that SAME food is serve everyday. No variation.
Vereniel, 6-night trip with friends
Verified Expedia guest review

4/10 Fair

No habia agua caliente en la regadera y nadie tomo en cuenta mi reclamo por 3 dias y ademas falta de toallas .
felipe, 4-night family trip
Verified Expedia guest review

2/10 Poor

Daniela, 4-night trip
Verified Expedia guest review

6/10 Good

James, 1-night trip
Verified Expedia guest review

6/10 Good

The food wasn’t tasty, the best dish were the grilled burgers. Food was cold. Shower and sink water wasn’t hot. It’s very irritating to take Luke warm showers
Verified Travelocity guest review

10/10 Exceptional

Lovely Place!
Verified Expedia guest review

4/10 Fair

In good location. The beds and bathroom are bad. Need a serious upgrade.
Verified Expedia guest review

8/10 Very good

Hotel was clean and comfortable, however there was no outside seating area to sit for a drink in the evening, just a very small bar inside (15 seats) Food was awful.
Graham Thomas, 7-night romance trip
Verified Expedia guest review