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Ocean Spa Hotel Cancun

Photo gallery for Ocean Spa Hotel Cancun

Aerial view
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Ocean Spa Hotel Cancun

Ocean Spa Hotel Cancun

3.0 star property
Cancun beachfront hotel with 3 restaurants and spa

7.0/10 Good

255 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is CA $343
Price available on 11/30/2022
Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Langosta Beach - 2 min drive
  • Playa Tortugas - 3 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 4 min drive
  • Plaza Las Americas - 8 min drive
  • Cancun Convention Center - 7 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Forum Beach - 8 min drive
  • La Isla Shopping Mall - 14 min drive
  • Cancun Mall - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Area shuttle (surcharge)

Restaurants

  • La Trattoria - 15 min walk
  • La Playita Restaurante Bar Cancun - 4 min drive
  • Luna Rossa - 4 min drive
  • Las de Guanatos - 4 min drive
  • Taco‘n Madre - 5 min drive

About this property

Ocean Spa Hotel Cancun

At Ocean Spa Hotel Cancun, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of La Isla Shopping Mall. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Rumm-Ba, one of 3 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights include a poolside bar, an outdoor tennis court, and a sauna. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Ocean Spa Hotel Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Volleyball
  • Canoeing
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at Ocean Spa Hotel Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Spa

Ya ax che has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Rumm-Ba - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Tacos Break - This restaurant specializes in Mexican cuisine.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only.
Siena - This restaurant specializes in Italian cuisine and serves dinner only.
Terraza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Does Ocean Spa Hotel Cancun offer free cancellation for a full refund?
Yes, Ocean Spa Hotel Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ocean Spa Hotel Cancun?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Ocean Spa Hotel Cancun on 30 Nov 2022 start from CA $343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ocean Spa Hotel Cancun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ocean Spa Hotel Cancun?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ocean Spa Hotel Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ocean Spa Hotel Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Spa Hotel Cancun?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in is available.
Is there an onsite casino at Ocean Spa Hotel Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
What is there to do at Ocean Spa Hotel Cancun and nearby?
Have fun with onsite activities such as rowing, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ocean Spa Hotel Cancun also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Ocean Spa Hotel Cancun?
Yes, there are 3 onsite restaurants, featuring beachfront dining, Mexican cuisine, and ocean views. Nearby restaurants include Peter's Restaurant (2.8 mi), La Playita Restaurante Bar Cancun (2.8 mi), and Luna Rossa (2.8 mi).
Does Ocean Spa Hotel Cancun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ocean Spa Hotel Cancun like?
Ocean Spa Hotel Cancun is a short 16-minute walk from Langosta Beach and 8 minutes' walk from Las Perlas Beach.

Overall score and ratings

7.0

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.3/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

3rd floor steps not very safe and staff not so friendly service was not so good food was bad
Soila, 4-night family trip
Verified Expedia guest review

2/10 Poor

Poor customer service
Raquel, 4-night family trip
Verified Expedia guest review

6/10 Good

The food was not great. Not a lot of variety, same menu every single day. They didn't have many activities so the stay at the resort got boring. I've been at other all inclusive where there is so much to do and the vibe is amazing. This was not it
Tania, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

DONT PAY FOR A ROOM WITH OCEAN VIEW, you will not get one! I did, and my view was the playground. Was told there was nothing we could do about it, even after showing the front desk people my reservation that clearly stated “ocean view”. Other than that, the bartenders were very nice. Food came out quick at the restaurants. The buffet had barely anything to chose from. It’s a very small, not very lively resort. Overall, I don’t think I’d recommend staying here.
Kaetlyn, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Michael, 6-night trip
Verified Expedia guest review

8/10 Very good

Property does not look like pictures and rooms are very small. Staff is super friendly and helpful.
Sara, 1-night romance trip
Verified Travelocity guest review

6/10 Good

The staff and facilities were excellent. The food no good at all. There is a lat of room for improvement in the kitchen.
Miriam, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Nothing
Omar, 4-night family trip
Verified Expedia guest review

8/10 Very good

Property is old no activity. Food are not good
Son, 4-night family trip
Verified Orbitz guest review

2/10 Poor

Dulce, 2-night family trip
Verified Hotels.com guest review