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All properties in Phoenix, Arizona, United States of America
1 room, 2 adults

Extended Stay America - Phoenix - Biltmore, Phoenix

2.5-star2.5 stars
5235 N 16th St, Phoenix, AZ, 85016, United States of America

Hotel with outdoor pool, near Biltmore Fashion Park
  • Free on-the-go breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Jim is so awesome and always remembers me whenever I need to book there. He always…May 21, 2020
  • It’s okay, only stayed a couple nights. Not the cleanest place. Wouldn’t use the pool or…Feb. 6, 2020

Extended Stay America - Phoenix - Biltmore, Phoenix

from $102 CAD
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Deluxe Studio, Multiple Beds, Non Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
  • Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

What’s around Extended Stay America - Phoenix - Biltmore, Phoenix

Landmarks

  • In Camelback East
  • Biltmore Fashion Park - 28 min walk
  • Arizona Biltmore Country Club - 34 min walk
  • Wrigley Mansion - 41 min walk
  • Grand Canyon University - 5.6 mi / 9 km
  • Heard Museum - 4.4 mi / 7 km
  • Roosevelt Row - 4.5 mi / 7.2 km
  • Phoenix Art Museum - 6 mi / 9.6 km

Getting around

  • Sky Harbor Intl. Airport (PHX) - 14 min drive
  • Scottsdale, AZ (SCF) - 21 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 20 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 29 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 33 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 40 min drive

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 6:00 AM - 10:30 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The hotel's doors are locked at 10:30 PM. Guests arriving after 10:30 PM may use the hotel's outside phone to call the night attendant and gain access to the building.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Extended Stay America - Phoenix - Biltmore, Phoenix’s small print

Also known as

  • Extended Stay America Biltmore
  • Extended Stay America - Phoenix - Biltmore Phoenix
  • Extended Stay America - Phoenix - Biltmore Hotel Phoenix
  • Extended Stay America Biltmore Hotel
  • Extended Stay America Biltmore Hotel Phoenix
  • Extended Stay America Biltmore Phoenix
  • Extended Stay America Phoenix
  • Extended Stay America Phoenix Biltmore
  • Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
  • Extended Stay America Phoenix Biltmore Hotel
  • Extended Stay America - Phoenix - Biltmore Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Extended Stay America - Phoenix - Biltmore, Phoenix

  • Does Extended Stay America - Phoenix - Biltmore offer free cancellation for a full refund?
    Yes, Extended Stay America - Phoenix - Biltmore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Extended Stay America - Phoenix - Biltmore?
    Yes, there's free self parking.
  • Is there a pool at Extended Stay America - Phoenix - Biltmore?
    Yes, there's an outdoor pool.
  • Are pets allowed at Extended Stay America - Phoenix - Biltmore?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per day.
  • What are the check-in and check-out times at Extended Stay America - Phoenix - Biltmore?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Extended Stay America - Phoenix - Biltmore?
    Yes. Nearby restaurants include Phoenix City Grille (12-min walk), The Parlor Pizzeria (13-min walk), and Texaz Grill (14-min walk).

Recent reviews

Good 7.4 From 447 reviews

Exceptional 10.0
It was really simple and easy thank you for making it simple
Sonora, us1 night family trip
Fair 4.0
Don’t stay here
The a/c wasn’t working correctly and the room was extremely warm. We complained and someone came up to help, but didn’t do much. We were told they were at capacity and didn’t do anything to make it better. The room was clean enough, but the hallways were filthy. With no amenities at all due to COVID, and a hot room, they should not be charging what they are. If it wasn’t a bigger hassle, I would have checked out and gone to a different hotel.
Gina, us1 night business trip
Very Good 8.0
Almost perfect
Everything with & for my stay @ the Extended Stay America - Biltmore was wonderful, with 1 minor exception. The toilet flushing was a little slow.
us1 night business trip
Fair 4.0
Brokem bath tube,lazy staff and recked of weed and
This was by far the worst hotel suite, i have ever experienced. We arrived late on sunday and it took me calling the front desk to even get some attention..when we finally got checked in for my 6 night stay i asked for a dollly or something to bring in my lugage. What was handed to me was a broken csrt with 2 of the wheel barely staying on.kt was bery hard to push Kept getting stuck.I even asked for help. The lady with a very rude tone said she would see what she could do and went back to reading her phone. No help arrived. I had called in seveveral times about amenities and to make sure we had them in our room due to us coming late. Of course there was no dishes or silverware so i had to go wait again for her to help me She brought me a stinky Tupperware full of our kitchen sfuf. I had to send my daughter to the gas station for wash spunges and diah soap since most the dishes were filthy.the last draw for that particle night was the stench of pot smoke that was accross from us or very close. And the load music. I didn't want to go back down to the lobby this time so i called. My room had a cloud. Of course nothing was done about this either. On day 4 i was informed my contract had changed so we rushed to get checked out so that our late check out fee would be 30 dollars. we recieved no help with the dolly. In fact on guy laughed at us. We still have not gotten any of thr promised return for thirsday and Saturday or then partial for Wednesday. I am so disappointed.
mindi, us6 night business trip
Exceptional 10.0
Nice friendly staff. Clean rooms.
Gudrun, us1 night business trip
Very Good 8.0
Clean comfortable room
It is a fine place. Nothing in the room because of Covid but they give you what you need when you ask. Coffee, etc.
nowell, us2 night trip
Very Good 8.0
My stay at this hotel.
Overall it was OK. The lobby was small and cramped also the hallways and stairs needed a good shampoo on the carpet as it was dingy. The ad saying "The Biltmore area" is misleading as the Biltmore and neighborhood is more east and very different than this area. The front desk staff were nice and polite when we checked in checked out or needed something. The clientele there overall was polite and no disturbs.
Kevin, us1 night trip
Very Good 8.0
Differnt
The problem i encounter was appliances where in the worse condition.... Other then the stay it was nice
Mabel, us1 night business trip
Poor 2.0
Low Grade Management = awful customer service
They where rude inconciderate individuals that qhere very unprofessional to a point it became redundant.
Juan, us1 night family trip
Good 6.0
This place was just OK
Hotel lobby very dirty, room had no shampoo and no hair dryer. you had to go ask them at the front desk for one and you had to wait there with wet hair as they checked in people who were arriving. the continental breakfast was ok, i only ate it because the muffins and granola bars and yogurt were sealed. The guy who checked us in was training and very nice, the trainer wasn't very polite though.
Virginia, us1 night family trip

Extended Stay America - Phoenix - Biltmore, Phoenix

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