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InterContinental Presidente Puebla, an IHG Hotel

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Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of InterContinental Presidente Puebla, an IHG Hotel

InterContinental Presidente Puebla, an IHG Hotel

4.0 star property
4-star hotel in Puebla with 2 restaurants and spa

8.6/10 Fabulous

864 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140

Room options

About this area

What's nearby

  • Zocalo Square - 13 min drive
  • Puebla Cathedral - 13 min drive
  • Angelopolis Commercial Center - 15 min drive
  • Great Pyramid of Cholula - 24 min drive
  • Val´Quirico - 33 min drive
  • Africam Safari - 48 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 38 min drive
  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Shopping center shuttle (surcharge)

Restaurants

  • La Choperia - 5 min walk
  • Cafe Colibrí - 9 min walk
  • La Cueva Del Zorro - 9 min walk
  • ReMar - 10 min walk
  • Dominica 19 - 10 min walk

About this property

InterContinental Presidente Puebla, an IHG Hotel

Take in the views from the rooftop terrace when you stay at InterContinental Presidente Puebla, an IHG Hotel. Guests can be pampered with deep-tissue massages at the spa, and La Cocina de los Angeles, one of 2 restaurants, serves international cuisine. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this upscale hotel. Fellow travelers say great things about the convenient parking and helpful staff.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 18 lbs)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Pool gate

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (189263 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

La Cocina de los Angeles - This buffet restaurant specializes in international cuisine.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)
  • Shopping center shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 34.8 per pet, per stay, plus a one-time cleaning fee of USD 100

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla
InterContinental Presidente Puebla an IHG Hotel
InterContinental Presidente Puebla, an IHG Hotel Hotel
InterContinental Presidente Puebla, an IHG Hotel Puebla
InterContinental Presidente Puebla, an IHG Hotel Hotel Puebla

Frequently asked questions

Does InterContinental Presidente Puebla, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Presidente Puebla, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at InterContinental Presidente Puebla, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Presidente Puebla, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at InterContinental Presidente Puebla, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 18 lbs per pet. There's a charge of USD 34.8 per pet, per stay. Food and water bowls are available.
Is parking offered on site at InterContinental Presidente Puebla, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at InterContinental Presidente Puebla, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
What is there to do at InterContinental Presidente Puebla, an IHG Hotel and nearby?
InterContinental Presidente Puebla, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near InterContinental Presidente Puebla, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include La Choperia (5-min walk), Cafe Colibrí (9-min walk), and La Cueva Del Zorro (9-min walk).
What's the area around InterContinental Presidente Puebla, an IHG Hotel like?
InterContinental Presidente Puebla, an IHG Hotel is a short 19-minute walk from Galerías Serdán and 11 minutes' walk from Fuente de los Frailes. Travelers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Shirley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good, but needs an update.
Hotel is in decent condition but getting a bit dated. Rooms face inside courtyard that is open to the outside. AC in rooms is very old and tough to operate. Feels like it needed an update 10 years ago.
Kevin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, very good food.
Marco Antonio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Shirley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

La estadia fue excelente! La atención, la comida, las habitaciones, la alberca todo impecable ! Una estadia muy placentera que vale la pena repetir
Isabela, 2-night family trip
Verified Expedia guest review

8/10 Very good

It was a nice place to stay and felt pretty safe
Ciro, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Todo bien
Jonathan, 2-night family trip
Verified Expedia guest review

8/10 Very good

Room was very confortable, hotel installations a bit old and need renovation
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Kristin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel looked like it was in its prime many years ago, sasdly the maintenance has been not taken care of. Chiped paint on walls, lawns in bad condition, wires exposed allaround, cracked floors,etc Room service was really bad. Asked for extra towells and coffe pods, after calling 3 times, never came. Had to get from lady cleaning rooms. We kept extra towels, they took them when they cleaned the room. Service at restaurant was bad one day and good another, also, they has buffet on weekends, we are not big eaters, so we asked if we could ask for a menu to order from, they always said eirther, it would take way too long or plainly,l” you cant”.
RICARDO, 3-night family trip
Verified Expedia guest review