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All properties in Birmingham, England, United Kingdom
1 room, 2 adults

Crowne Plaza Birmingham City Centre, Birmingham

4-star4 stars
Central Square, Holliday Street, Birmingham, England, B1 1HH, United Kingdom

4-star hotel with restaurant, near The Mailbox
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Bar restaurant was very slow, food wasn’t great. Booked a room for three adults, but only…Dec. 18, 2019
  • It’s okay, but expected more from a crown piazza Restaurant food so so, house keeping…Dec. 12, 2019

Crowne Plaza Birmingham City Centre, Birmingham

from $112 CAD
  • Club Room, 1 Queen Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza Birmingham City Centre, Birmingham


  • In Birmingham City Centre
  • The Mailbox - 8 min walk
  • Broad Street - 8 min walk
  • Bullring Shopping Centre - 12 min walk
  • Arena Birmingham - 14 min walk
  • Victoria Square - 7 min walk
  • International Convention Centre (ICC) - 8 min walk
  • Symphony Hall - 8 min walk

Getting around

  • Birmingham Airport (BHX) - 29 min drive
  • Coventry (CVT) - 51 min drive
  • Birmingham New Street Station - 11 min walk
  • Birmingham Moor Street Station - 13 min walk
  • Birmingham Snow Hill Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7438
  • Conference space size (meters) - 691
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Hungarian
  • Portuguese
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Crowne Plaza Birmingham City Centre, Birmingham’s small print

Also known as

  • Birmingham City Centre Crowne Plaza
  • Crowne Plaza Birmingham City Centre Hotel
  • Crowne Plaza Birmingham City Centre Birmingham
  • Crowne Plaza Birmingham City Centre Hotel Birmingham
  • Crowne Plaza Birmingham City Centre
  • Crowne Plaza Hotel Birmingham City Centre
  • Birmingham Crowne Plaza
  • Crowne Plaza Birmingham City Centre Hotel Birmingham
  • Crowne Plaza Birmingham City Centre Hotel
  • The Crowne Plaza Birmingham City Centre
  • The Crowne Plaza Birmingham C
  • Crowne Plaza Birmingham City


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Secured self parking costs GBP 21.00 per day

Buffet breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Birmingham City Centre, Birmingham

  • Does Crowne Plaza Birmingham City Centre offer free cancellation for a full refund?
    Yes, Crowne Plaza Birmingham City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Birmingham City Centre?
    Yes. Self parking costs GBP 21.00 per day. Parking spots may be limited.
  • Are pets allowed at Crowne Plaza Birmingham City Centre?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza Birmingham City Centre?
    You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Crowne Plaza Birmingham City Centre?
    Yes, there's an onsite restaurant. Nearby restaurants include Cherry Reds (5-min walk), Turtle Bay (5-min walk), and Estilo (6-min walk).

Recent reviews

Very Good 8.4 From 533 reviews

Good 6.0
Toilet flush sometimes not working, hair dryer not working but Overall our 3 nights was a good stay.
AA, gb3 night family trip
Exceptional 10.0
Amazing! Spacious room and good facility :)
gb2 night trip
Exceptional 10.0
Great for Symphony Hall concerts...
Lovely hotel right by the train station. Huge bed, great facilities, very helpfull staff. Thank you!
David, gb1 night trip
Good 6.0
Nice touches such as free fruit in the lobby but the room felt a little tatty (chips in bathroom floor tiles) and dark. Could do with some plug sockets near the bed and nore space for luggage
Victoria, gb1 night family trip
Exceptional 10.0
Great location
gb2 night trip with friends
Fair 4.0
Poor Customer Experience
The room was booked for a family of 4. However, the facilities were only setup for two persons (2 cups and equivalent Sachets for tea/coffee, 2 glasses and water bottles) quite poor when the booking had been made several months in advance. When booking in we were advised we could book for breakfast if we wanted but declined at the time. The following morning we decided to have the breakfast to then be told that because we didn’t book it on the day we checked in we would have to pay the full rate of £16 per adult as we would be classed as a “walk in” customer. This I found ridiculous as we hadn’t even checked out to be told we would be treated differently. The staff refused to budge on the decision so we declined and checked out. The car parking is a rip off, your told to select a ticket from the ‘Hotel Ticket Machine’ thinking you will get a discounted rate to then find out when checking out you pay the exact same rate as anyone else using the car park and also your charged a full 24hr parking rate regardless whether you check out well before the ticket expiry time or stay right up to the time limit.
Kevin, gb1 night family trip
Very Good 8.0
car parking astronomical
the stay was great and the hotel and staff really good, centrally located. the only downside was the parking charge of 21 pounds for 24 hrs, it was shocking. I understand that the hotel doesn't own the carpark but if we had known in advance we would have parked elsewhere
tracy, gb1 night trip
Exceptional 10.0
Amazing staff and great stay defo recommend it
Amrit, gb1 night trip with friends
Very Good 8.0
Hotel staff very freindly and helpful, Dinner lovely and fabulous breakfast. Would have liked dressing gowns and slippers but did not affect our overall opinion of the hotel as i am sure if we had of asked would have accommodated for us.
Karen, gb1 night family trip
Exceptional 10.0
amazing stay hotel was perfect beds where heaven service and food great well worth it being so close to the arena
kelly, gb1 night trip with friends

Crowne Plaza Birmingham City Centre, Birmingham

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