Destination
Guests
All properties in Birmingham, England, United Kingdom

Crowne Plaza Birmingham City Centre, Birmingham

4-star hotel with restaurant, near The Mailbox

  • Free WiFi
From
$106 CAD

Image gallery

  • Reception
  • Reception
  • Bathroom
  • Bathroom
  • Reception
Reception. Image 1 of 42
1 / 42Reception
8.4.Very Good.
  • Bar restaurant was very slow, food wasn’t great. Booked a room for three adults, but only…

    Dec. 12, 2019

  • It’s okay, but expected more from a crown piazza Restaurant food so so, house keeping…

    Dec. 11, 2019

See all 449 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 312 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Birmingham City Centre
  • The Mailbox - 8 min walk
  • Broad Street - 8 min walk
  • Bullring Shopping Centre - 12 min walk
  • Arena Birmingham - 13 min walk
  • Victoria Square - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 1 Queen Bed, Non Smoking (Crowne Plaza)
  • Room, 1 Double Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
  • Deluxe Room, Non Smoking
  • Suite, Non Smoking

Location

  • In Birmingham City Centre
  • The Mailbox - 8 min walk
  • Broad Street - 8 min walk

What’s around

Landmarks

  • In Birmingham City Centre
  • The Mailbox - 8 min walk
  • Broad Street - 8 min walk
  • Bullring Shopping Centre - 12 min walk
  • Arena Birmingham - 13 min walk
  • Victoria Square - 7 min walk
  • Birmingham Town Hall - 7 min walk
  • International Convention Centre (ICC) - 8 min walk
  • Symphony Hall - 8 min walk
  • Birmingham Hippodrome - 11 min walk
  • The Arcadian - 12 min walk

Getting around

  • Birmingham Airport (BHX) - 28 min drive
  • Coventry (CVT) - 46 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 11 min walk
  • Birmingham Snow Hill Station - 12 min walk

At a glance

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite self parking (GBP 21.00 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7438
  • Conference space size (meters) - 691

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • Chinese
  • English
  • Hungarian
  • Portuguese
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Birmingham City Centre Crowne Plaza
  • Crowne Plaza Birmingham City
  • Crowne Plaza Birmingham City Centre Hotel
  • Crowne Plaza Birmingham City Centre Birmingham
  • Crowne Plaza Birmingham City Centre an IHG Hotel
  • Crowne Plaza Birmingham City Centre
  • Crowne Plaza Birmingham City Centre Hotel Birmingham
  • Crowne Plaza Hotel Birmingham City Centre
  • Birmingham Crowne Plaza
  • Crowne Plaza Birmingham City Centre Hotel Birmingham
  • Crowne Plaza Birmingham City Centre Hotel
  • The Crowne Plaza Birmingham City Centre
  • The Crowne Plaza Birmingham C

Optional extras

Secured self parking costs GBP 21.00 per day

Buffet breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Birmingham City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 21.00 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, b1. Nearby restaurants include The Stable (5-min walk), Cherry Reds (5-min walk), and Turtle Bay (5-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
8.4.Very Good.
  • 8.0.Very Good

    Location is good. The staff are very nice and friendly. The room is clean. However, the hotel needs renovations. Air conditioning very loud and not efficient. Elevators not the best.

    6 night family trip, Aug. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This was only a one night stay. I had stayed in this hotel once before out of covid restrictions.

    Noreen, 1 night business trip, Apr. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel

    Great hospitable staff. Shame due to Covid-19 we couldn’t use the gym and pool so would love to come back.

    Shareen Rehana, 3 night business trip, Mar. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great hospitality in tough times; the staff did everything possible to make me feel comfortable and safe. Very attentive, quick to respond and overall good value for money. Everything was functional and comfortable.

    Waqas, 1 night business trip, Jan. 18, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    I didn’t stay and they took money from my account.

    Key, 1 night business trip, Dec. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great stay

    Staff were amazing and very welcoming couldn't do enough for us. Tasty food in the bar and breakfast was outstanding for variety and the staff serving. Really was a very comfortable stay.

    1 night family trip, Oct. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exaxtly as expected, clean, comfy rooms with very polite and helpful staff.

    2 night romance trip, Oct. 10, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    The hotel was amazing and clean. Staff were very helpful and made sure everyone was keeping safe definitely recommend!!

    Rev, 2 night trip with friends, Oct. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    5*

    Absolutely brilliant. From the minute qe arrived to the minute we left . Great service from all aspects. Deffo return.

    Naomi, 1 night trip, Sep. 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good reception, Spacious room, location. Difficult to reach with satnav as many roads blocked in citycenter.

    Krishna, 1 night trip, Sep. 24, 2020

    Verified Expedia guest review

See all 449 reviews