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Crowne Plaza Indianapolis-Dwtn-Union Stn

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Exterior
Indoor pool
Suite, 2 Double Beds (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby

Overview of Crowne Plaza Indianapolis-Dwtn-Union Stn

Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property
3.5-star hotel with 2 restaurants, near Indiana Convention Center
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,007 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
123 W Louisiana St, Indianapolis, IN, 46225
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • 22 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Indianapolis
  • Indiana Convention Center - 6 min walk
  • Gainbridge Fieldhouse - 9 min walk
  • Lucas Oil Stadium - 10 min walk
  • Indianapolis Zoo - 23 min walk
  • Indiana University-Purdue University Indianapolis - 24 min walk
  • Circle Center Mall - 1 min drive
  • Monument Circle - 1 min drive
  • White River State Park - 2 min drive
  • Old National Centre - 3 min drive
  • Children's Museum of Indianapolis - 7 min drive

Getting around

  • Indianapolis Intl. Airport (IND) - 18 min drive
  • Indianapolis Station - 2 min walk
  • Canal Station - 30 min walk

Restaurants

  • Brothers Bar & Grill - 5 min walk
  • Kilroys Bar & Grill - 5 min walk
  • Slippery Noodle Inn - 4 min walk
  • The Old Spaghetti Factory - 4 min walk
  • White Castle - 4 min walk
Map

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Crowne Plaza Indianapolis-Dwtn-Union Stn offers a great location, putting you within a 15-minute walk of Indiana Convention Center and Lucas Oil Stadium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 123 West, one of 2 restaurants, which serves American cuisine and is open for breakfast. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 273 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference space (55000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Video-game console
  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5.00–15.00 per person
  • Refrigerators are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 45 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn offer free cancellation for a full refund?
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn on 12 Jun 2023 start from CA $330, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Indianapolis-Dwtn-Union Stn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Indianapolis-Dwtn-Union Stn?
Yes. Valet parking costs USD 45 per day.
What are the check-in and check-out times at Crowne Plaza Indianapolis-Dwtn-Union Stn?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Indianapolis-Dwtn-Union Stn and nearby?
Crowne Plaza Indianapolis-Dwtn-Union Stn has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Indianapolis-Dwtn-Union Stn?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around Crowne Plaza Indianapolis-Dwtn-Union Stn like?
Crowne Plaza Indianapolis-Dwtn-Union Stn is in Downtown Indianapolis, a short 2-minute walk from Indianapolis Station and 6 minutes' walk from Indiana Convention Center. Our travelers say the local area is very quiet.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Sherean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kirt, 4-night trip
Verified Hotels.com guest review

6/10 Good

Great staff, poor room!
We enjoyed our stay and the staff was great!!! The condition of our room was below average. There is a layer of dust on the baseboards, loose floor tiles in the bathroom, scrapes and chunks out of the walls, some electrical outlets weren’t working, mold on wall and exhaust vent in the bathroom, and the beds ARE HORRIBLE!!! No cushion to them at all, it was like sleeping on a concrete floor!!
Melissa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

nathalie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Above and beyond
I was impressed because I had an early meeting but wanted to valet park my vehicle so I brought my items in. The hotel allowed me to check in early to avoid the inconvenience of having my luggage with me. I appreciated this very much!
Ruth, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not worth the price
At $400 per night, the room had no amenities - water, snacks or newspaper. In addition, the sound of cars racing could be heard all night. The plumbing in the bathroom was out of date. The tub faucet was corroded.
Lawrence, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Ann, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip with friends
Verified Hotels.com guest review