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Holiday Inn Rochester Downtown, an IHG Hotel, Rochester (and vicinity)

Riverfront hotel with 2 restaurants, near Blue Cross Arena

  • Free WiFi
From
$126 CAD

Image gallery

  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Exterior
  • Executive Room, 2 Queen Beds, Non Smoking - Guest Room
Executive Room, 2 Queen Beds, Non Smoking - Guest Room. Image 1 of 39
1 / 39Executive Room, 2 Queen Beds, Non Smoking - Guest Room
7.8.Good.
  • Staff was friendly but even though we reserved and paid for a king bed weeks in advance…

    Oct. 19, 2019

  • This was the last leg of a 4 day motorcycle trip from a London Ontario to Lake Placid and…

    Sep. 15, 2019

See all 207 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Easy parking
Quiet
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Seasonal outdoor pool

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 15 min walk
  • Strong - 15 min walk
  • Rochester Auditorium Theater - 28 min walk
  • Main Street Armory - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 1 Single Bed, Non Smoking, Poolside

What’s around

Landmarks

  • In Downtown Rochester
  • Blue Cross Arena - 4 min walk
  • Eastman School of Music - 15 min walk
  • Strong - 15 min walk
  • Rochester Auditorium Theater - 28 min walk
  • Main Street Armory - 29 min walk
  • Genesee River - 5 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Pont de Rennes Bridge - 8 min walk
  • Genesee River's High Falls - 9 min walk
  • Frontier Field - 9 min walk

Getting around

  • Greater Rochester Intl. Airport (ROC) - 10 min drive
  • Rochester Station - 16 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up
map

At a glance

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 4:00 AM to 11:00 PM*
  • Free train station pick-up*

Parking

  • Secured covered onsite self parking (USD 5 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1968
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

River Club - This restaurant serves breakfast only.

State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Holiday Inn Rochester Downtown Hotel
  • Rochester Downtown, An Ihg
  • Holiday Inn Rochester Downtown
  • Holiday Inn Rochester Downtown, an IHG Hotel Hotel
  • Holiday Inn Rochester Downtown, an IHG Hotel Rochester
  • Holiday Inn Rochester Downtown, an IHG Hotel Hotel Rochester
  • Holiday Inn Rochester Downtown
  • Holiday Inn Mayo Clinic
  • Holiday Inn Rochester Downtown
  • Holiday Inn Rochester
  • Holiday Inn Mayo Clinic
  • Rochester Holiday Inn

Optional extras

Covered self parking costs USD 5 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May to September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Rochester Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 5 per day.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Pane Vino On The River (7-min walk), Tapas 177 (8-min walk), and Dinosaur Bar-B-Que (9-min walk).
  • Yes, a free airport shuttle is available from 4:00 AM to 11:00 PM.
  • Holiday Inn Rochester Downtown, an IHG Hotel has a seasonal outdoor pool and a fitness center.
7.8.Good.
  • 10.0.Exceptional

    Excellent location, friendly staff. We would return.

    1 night trip with friends, Jul. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great buffet breakfast. Worth upgrading for

    alana, 1 night trip with friends, Mar. 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel, friendly staff, excellent location - room service was very good, too. Overall great experience and would recommend to anyone heading to Rochester.

    EGC, 2 night trip, Oct. 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Big rooms. Easy parking. Walk to High Falls and to ballpark.

    Chris, 1 night trip, Aug. 7, 2018

    Verified Expedia guest review

  • 6.0.Good

    Not bad, not great. 3 star hotel. Get what you pay for.

    1 night trip, Aug. 5, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    POSITIVE REVIEW

    Our stay was nice!

    David, 1 night family trip, Jun. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The front desk stuff are always super nice! We stayed many hotels in the past and this one is the nicest front desk stuff! Room is clean and good. The greatest thing is breakfast! You can get anytime, just ask front desk! And you can get some free food anytime too! We always went out to buy some food for kids which was tired some but we didn't need to do while staying in here. We are very happy with staying this hotel. We wish we could know this hotel! We will use this hotel forever!

    Matthew, 1 night family trip, Jun. 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Barely worth the price

    The lobby area was freezing. The breakfast was pathetic, no fruit or raisins for the oatmeal, coffee not hot. No trash receptacles in the huge lobby. One set of sliding front doors to the hotel did not open.

    2 night trip, Jun. 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The fire alarm went off in the building for 10 minutes, once at 2:00 am and again at 3:00 am. The air conditioning was broken and it was 85 degrees in our room throughout the night. The staff was very nice - both issues were out of their control.

    3 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    OK Stay - Could have been Better with Heat

    The front desk staff were great. But I was not happy with the fact the heat was not working. I was advised from the front desk that the heat was turned off for the summer and the AC is on. Also their was rat droppings by the desk and the desk asked me if I wanted to move I advised if they could just have someone come clean it up. Never showed up to clean it up the two days I was their. Had a breakfast bar witch was nice since most hotels are not doing anything for breakfast due to covid. Overall the stay was ok but no heat at night the room got quite cold and they dropped the ball on cleaning up the rat droppings. Still waiting on a call from the GM to make this right. Have not heard anything from management as of yet.

    Antonio, 1 night business trip, Apr. 24, 2021

    Verified Hotels.com guest review

See all 207 reviews