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Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Photo gallery for Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Exterior
Pool
Pool
Standard Room | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Crowne Plaza Gatineau-Ottawa, an IHG Hotel

3.5 star property
Riverfront hotel within easy reach of Canadian Museum of History

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
2 Montcalm Street, Gatineau, QC, J8X 4B4
Main amenities
  • Daily housekeeping
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 11 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Hull
  • Casino du Lac Leamy - 38 min walk
  • Parliament Hill - 40 min walk
  • Carleton University - 15 min drive
  • Byward Market Square - 9 min drive
  • Rideau Canal - 15 min drive
  • University of Ottawa - 11 min drive

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 17 min drive
  • Ottawa Station - 17 min drive
  • Ottawa Fallowfield Station - 28 min drive

Restaurants

  • Naples Pizza - 4 min walk
  • Soif - 5 min walk
  • Le Pub Du Bon Vivant - 5 min walk
  • Pizza Italie - 5 min walk
  • Cellier - 5 min walk

About this property

Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Crowne Plaza Gatineau-Ottawa, an IHG Hotel puts you 2 mi (3.1 km) from Casino du Lac Leamy and 2.1 mi (3.3 km) from Parliament Hill. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Also, this hotel is 3 mi (4.8 km) from Carleton University. Fellow travelers say good things about the comfortable beds and location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 225 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 4:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 24.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snowshoeing nearby

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: CAD 3.45 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from July 5 2022 to February 7 2023 (dates subject to change).
The following facilities or services will be unavailable from May 4 2022 to December 31 2022 (dates subject to change):
  • Daily housekeeping
  • Meeting facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Parking

  • Covered self parking costs CAD 24.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Gatineau
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel Gatineau

Frequently asked questions

Is Crowne Plaza Gatineau-Ottawa, an IHG Hotel currently open?
This property is closed from July 5 2022 to February 7 2023 (dates subject to change). The following facilities or services will be unavailable from May 4 2022 to December 31 2022 (dates subject to change):
  • Daily housekeeping
  • Meeting facilities
Does Crowne Plaza Gatineau-Ottawa, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Gatineau-Ottawa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
Yes, there's a pool. The pool will be unavailable from May 4 2022 to December 31 2022 (dates subject to change).
Are pets allowed at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
Yes. Self parking costs CAD 24.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
You can check in from 4:00 PM - 4:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Crowne Plaza Gatineau-Ottawa, an IHG Hotel and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Crowne Plaza Gatineau-Ottawa, an IHG Hotel also has a fitness center.
Are there restaurants at or near Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
Yes. Nearby restaurants include Naples Pizza (4-min walk), Soif (5-min walk), and Le Pub Du Bon Vivant (5-min walk).
What's the area around Crowne Plaza Gatineau-Ottawa, an IHG Hotel like?
Crowne Plaza Gatineau-Ottawa, an IHG Hotel is located by the river in Hull, a short 16-minute walk from Canadian Museum of History and 17 minutes' walk from Canadian War Museum. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

6/10 Good

Hottub and sauna were not available.
Kelvin, 1-night business trip
Verified Expedia guest review

8/10 Very good

maxine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and bilingual hotel staff. King size bed. Clean room.
1-night family trip
Verified Expedia guest review

2/10 Poor

Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Onofrio, 2-night family trip
Verified Expedia guest review

2/10 Poor

Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Scorpion, 1-night family trip
Verified Expedia guest review

4/10 Fair

The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
1-night family trip
Verified Expedia guest review

4/10 Fair

The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
2-night trip
Verified Expedia guest review

10/10 Exceptional

The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
2-night family trip
Verified Expedia guest review

6/10 Good

Alena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review