Skip to main content.
All properties in Gatineau, Quebec, Canada
1 room, 2 adults

Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
2 Montcalm Street, Gatineau, QC, J8X 4B4, Canada

Riverfront hotel with indoor pool, near Canadian Museum of History
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from July 1 2020 to April 24 2021 (dates subject to change).
  • Friendly and bilingual hotel staff. King size bed. Clean room.Mar. 14, 2020
  • Nothing exciting about this property...area is in a dead location and hotel needs a major…Mar. 4, 2020

Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau

from $105 CAD
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, River View (OTTAWA RIVER VIEW)
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Deluxe Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Pet friendly)
  • Executive Room, 1 King Bed with Sofa bed, Non Smoking

What’s around Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau

Landmarks

  • In Hull
  • Parliament Hill - 33 min walk
  • Byward Market Square - 37 min walk
  • Casino du Lac Leamy - 38 min walk
  • Canadian Museum of History - 16 min walk
  • Canadian War Museum - 17 min walk
  • National Gallery of Canada - 33 min walk
  • Supreme Court of Canada - 25 min walk

Getting around

  • Ottawa International Airport (YOW) - 21 min drive
  • Ottawa Station - 15 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 15 min drive
  • Ottawa Fallowfield Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4:00 PM-4:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (CAD 21.95 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Microwave in a common area
  • Water dispenser
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Les deux Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar des Chutes - Onsite bar. Open daily.

Recreation

On Site

  • Sauna
  • Spa tub

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau’s small print

Also known as

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Gatineau Ottawa
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel Gatineau
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 9:30 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 21.95 per night with in/out privileges

Rollaway beds are available for CAD 25.0 per night

Breakfast costs between CAD 14.95 and CAD 16.95 for adults, and CAD 9.95 and CAD 14.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau

  • Does Crowne Plaza Gatineau-Ottawa, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Gatineau-Ottawa, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Crowne Plaza Gatineau-Ottawa, an IHG Hotel currently open?
    This property is closed from July 1 2020 to April 24 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    Yes. Self parking costs CAD 21.95 per night. Parking spots may be limited.
  • Is there a pool at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:30 PM.
  • What are the check-in and check-out times at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    You can check in from 4:00 PM - 4:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    Yes, Les deux Bistro offers American cuisine. Nearby restaurants include Soif (4-min walk), Le Pub Du Bon Vivant (5-min walk), and Restaurant Lotus Royal Thai (5-min walk).
  • Is there an onsite casino at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?
    No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
  • What is there to do at Crowne Plaza Gatineau-Ottawa, an IHG Hotel and nearby?
    Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Crowne Plaza Gatineau-Ottawa, an IHG Hotel also has a 24-hour fitness center and a sauna.

Recent reviews

Good 7.6 From 485 reviews

Poor 2.0
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Scorpion, ca1 night family trip
Fair 4.0
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
ca1 night family trip
Fair 4.0
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
ca2 night trip
Exceptional 10.0
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
ca2 night family trip
Poor 2.0
My room was left without cleaning for 2 days Breakfast was horrible Staff are careless
ca3 night business trip
Exceptional 10.0
Great location, lovely clean room.. no room service and no restaurant or bar in the evening. Won't stay again :(
ca2 night business trip
Exceptional 10.0
Awesome, arrived late and received great service. Room was very quiet
ca1 night trip
Fair 4.0
Bad experience in Gatineau...
Old, service was offered by staff on strike, unmotivated and low experience. Avoid this place at the moment. Maybe if they renovate the place...
François, ca1 night business trip
Exceptional 10.0
The restaurant was shutdown during our stay. November 2019. There are lots of restaurants nearby within walking distance Staff were very helpful
ca1 night business trip
Very Good 8.0
The cleaniness of the room, the good quality Price.
ca1 night romance trip

Crowne Plaza Gatineau-Ottawa, an IHG Hotel, Gatineau