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Altis Grand Hotel

Photo gallery for Altis Grand Hotel

Lobby
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Altis Grand Hotel

Altis Grand Hotel

5.0 star property
Luxury hotel with spa, near Cinemateca Portuguesa Museum

8.6/10 Fabulous

852 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Rua Castilho, 11, Lisbon, 1269-072

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 15 min walk
  • Marquis of Pombal Square - 4 min drive
  • Santa Justa Elevator - 6 min drive
  • Lisbon Cathedral - 11 min drive
  • Castle of São Jorge - 19 min drive
  • Commerce Square - 14 min drive
  • Jerónimos Monastery - 18 min drive
  • Lisbon Oceanarium - 26 min drive
  • Belém Tower - 21 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 22 min drive
  • Cascais (CAT) - 26 min drive
  • Rossio Station - 14 min walk
  • Cais do Sodré Station - 27 min walk
  • Santos Station - 28 min walk
  • Rato Station - 6 min walk
  • R. Escola Politécnica Stop - 6 min walk
  • Avenida Station - 7 min walk

Restaurants

  • Restaurante Chimera - 2 min walk
  • Guilty - 2 min walk
  • Restaurante Pedro e o Lobo - 2 min walk
  • Pastelaria Coimbra - 2 min walk
  • Floresta do Salitre - 4 min walk

About this property

Altis Grand Hotel

Altis Grand Hotel features a rooftop terrace and puts you within a 10-minute drive of Rossio Square. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the central location and walkable location. The property is just a short walk to public transportation: Rato Station is 6 minutes and R. Escola Politécnica Stop is 6 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The listed bar facility closure notice applies to the Garden Rooftop Bar only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Grill Dom Fernando - This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro - This coffee shop serves lunch and dinner. A children's menu is available. Open daily.
Rio de Janeiro - This buffet restaurant serves breakfast only. Open daily.
Garden Roof Bar - Onsite rooftop bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from November 1 2022 to May 31 2023 (dates subject to change):
  • Bar/Lounge(s)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 13 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.

Also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel offer free cancellation for a full refund?
Yes, Altis Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Altis Grand Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 9 Dec 2022 start from CA $266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Altis Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Altis Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Altis Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Altis Grand Hotel?
Yes. Self parking costs EUR 13 per day. Parking spots may be limited.
What are the check-in and check-out times at Altis Grand Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Altis Grand Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Altis Grand Hotel and nearby?
Altis Grand Hotel has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Altis Grand Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Floresta do Salitre (4-min walk), Red Frog - Speakeasy Bar (5-min walk), and Rubro Avenida Restaurant (5-min walk).
What's the area around Altis Grand Hotel like?
Altis Grand Hotel is in Lisbon City Center, a short 6-minute walk from Rato Station and 15 minutes' walk from Rossio Square. Travelers say the local area is good for shopping and very walkable.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Marina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JANET, 3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ninette, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

ANTONIO, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was great. Nice staff
Behzad, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sudichhya, 4-night trip
Verified Hotels.com guest review