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Rimrock Resort Hotel Banff by Accor

4.0 star property
Mountain resort with 2 restaurants, near Upper Hot Springs

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Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
Premium bedding, pillowtop beds, minibar, in-room safe
Indoor pool
Ice skating
2 bars/lounges
Nestled close to Banff Gondola and Banff Centre for Arts and Creativity, Rimrock Resort Hotel Banff offers an exciting retreat. Rejuvenate at the spa with a massage or manicure/pedicure, indulge in breakfast or brunch at one of two restaurants, or enjoy shopping on site. With amenities like an indoor pool, free in-room WiFi ,and a coffee shop/cafe nearby adventures await.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • Hot tub

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is CA $479
CA $560 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed

Premium Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony, View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds
Exterior

Fairmont Banff Springs

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.2 out of 10, Wonderful, 1,009 reviews
The price is CA $649
CA $787 total
includes taxes & fees
May 18 - May 19
Fairmont Banff Springs
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About the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2

What's nearby

  • Upper Hot Springs - 3 min walk - 0.3 km
  • Banff Gondola - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 6 min drive - 4.3 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 4.3 km
  • Banff Centre for Arts and Creativity - 9 min drive - 5.1 km

Getting around

  • Calgary International Airport (YYC) - 101 min drive
  • Banff Station - 15 min drive
  • Free area shuttle

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

When you stay at Rimrock Resort Hotel Banff by Accor, you'll be in a fantastic location, just a 5-minute walk from Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights at this eco-certified resort include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the pool and helpful staff.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

At a glance

DONE

Hotel size

    • 333 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CAD 33.60 per night; includes in/out privileges)
    • Secured covered onsite valet parking (CAD 47.25 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Racquetball/squash
  • Hiking/biking trails
  • Ice skating
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • 13 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: CAD 27.80 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • Pool access
    • Ski shuttle

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 66.71 per accommodation, per day

Parking

  • Covered self parking costs CAD 33.60 per night with in/out privileges
  • Covered valet parking costs CAD 47.25 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

Does Rimrock Resort Hotel Banff by Accor offer free cancellation for a full refund?

Yes, Rimrock Resort Hotel Banff by Accor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rimrock Resort Hotel Banff by Accor?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Rimrock Resort Hotel Banff by Accor?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 66.71 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Rimrock Resort Hotel Banff by Accor?

Yes. Self parking costs CAD 33.60 per night. Valet parking costs CAD 47.25 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Rimrock Resort Hotel Banff by Accor?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Rimrock Resort Hotel Banff by Accor and nearby?

Have fun with onsite winter activities like ice skating. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Rimrock Resort Hotel Banff by Accor also has 2 bars, an indoor pool, and a sauna, as well as a health club, a picnic area, and a garden.

Are there restaurants at or near Rimrock Resort Hotel Banff by Accor?

Yes, there are 2 onsite restaurants.

What's the area around Rimrock Resort Hotel Banff by Accor like?

Rimrock Resort Hotel Banff by Accor is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Banff Gondola. Travelers say the area is walkable and ideal for skiing.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
View
Room
Location
Food
Restaurant
Towns
Mountain
Amenities
Parking

What guests liked

  • The spa at this property offers an excellent and relaxing experience with great facilities and exceptional service. (18 reviews)
  • Breakfast at the property was consistently described as excellent, delicious, and varied. (14 reviews)
  • The property offers excellent dining options with great quality and variety, including on-site restaurants and bars. (20 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

NEED UPDATE

The hotel and the view are Stunning, but the room need to be updated, for the price it cost, i would expect much nicer room. I visited 110$ / room a night in Calgary downtown that looks 10 time nicer. Of course the view and the rest is on a different level, but still, for the price, it should be updated.
Maxime, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jill, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Man Kwong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

christopher, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SAIRA, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

WORST EXPERIENCE EVER

hotels.com over charged me $200 andnim running through hoops trying to get it back, hotel was terrible, service, room everything and was so far from what was expected. will never use hotels.com or stay at the rimrock ever again
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stefano, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Winter wonderland with Hospitality

This is a gorgeous hotel with all the amenities you need; walking distance to the Gondola and Hot Springs, and comfortable beds and top notch linens. Food, coffee, and cocktail lounge all surrounded by ambiance.
Keesha, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel We had such a pleasant stay Friendly and helpfull staff
Marianne A, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First stay after many visits to eat.

The Rimrock has a unique location and decadent decor, done in beautiful dark stained hardwoods, perfect floors and incredible staff. Our stay was a first visit to determine if my fiancée and I would like to get married there. Unfortunately the wedding organizer was off for the weekend we were there, but we’ve got it top of our list. The only issues we had were: 1) The bottom sheet on the bed had been stepped on by someone in boots before it was placed on the bed, the footprint was discouraging. Room service came and replaced the sheet immediately. 2) the HOT handle on the bathroom faucet came off, however, its a simple screw-on decorative handle and I was able to correct that immediately as well. The food service, as always, was top notch, and we recommend the breakfast brunch buffet at the Primrose any time you can make it. We’ll be staying here again in the future and hopefully can find a way to make our wedding happen here as well.
Troy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spectacular stay

Marianna who checked us in was amazing - the lounge staff were so attentive and welcoming! Absolutely loved our stay and the staff that you have working there 10/10
Kyla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Albert, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Corey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Don’t waste your money

Dirty, old, and valet did not help
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay.

Great place with amazing pool and spa. Some rooms are a bit dated but the common areas are great and there are lots of activities and restaurants nearby. Excellent staff. Wonderful stay.
Eileen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always a great stay

Rimrock is always a top shelf stay. The rooms are not particularily spacious but the scenery and hotel ambiance make up for this.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A big thumbs up!!

A lovel experience. The hotel was comfortable the staff were wonderfully friendly and perhaps moat importantly great beds!! The view from the rooms was also stunning.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jennifer Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Klara, 2-night trip
Verified Hotels.com guest review