Swissotel Quito

Photo gallery for Swissotel Quito

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Swissotel Quito

VIP Access
UNESCO Sustainable Travel Pledge

Swissotel Quito

5.0 star property
Luxury hotel in La Mariscal with 5 restaurants and 2 bars/lounges

9.0/10 Superb

376 verified Hotels.com guest reviews

Guests rated location

  • Safe32 positive mentions
  • Dining options30 positive mentions
  • Convenient28 positive mentions
  • Walkable25 positive mentions
  • Quiet18 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av 12 de Octubre y 1820 Luis Cordero, Quito, Pichincha, 1721565
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In La Mariscal
  • Atahualpa Olympic Stadium - 18 min drive
  • Catedral Metropolitana de Quito - 21 min drive
  • Calle La Ronda - 22 min drive
  • Independence Square - 22 min drive
  • University of the Amercias Campus Queri - 20 min drive
  • Estadio Rodrigo Paz Delgado - 39 min drive
  • Quicentro Sur Mall - 38 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 48 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Swissotel Quito

Swissotel Quito offers an airport shuttle (available 24 hours) for USD 60 per vehicle one way. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Les Alpes, one of 5 restaurants, serves fondue and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the pool and helpful staff.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 1.50 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Amrita has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Les Alpes - This restaurant specializes in fondue and serves lunch and dinner.
La Locanda - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Tanoshii - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner.
Cafe Quito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Quito Deli - This delicatessen serves light fare only.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 1.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Quito Swissotel
Swissotel Hotel Quito
Swissotel Quito
Quito Swissotel Hotel
Swissotel Quito Hotel Quito
Swissotel Quito Hotel
Swissotel Quito Hotel
Swissotel Quito Quito
Swissotel Quito Hotel Quito

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Daisy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's very fancy! This hotel makes one feel right at home with all the amenities necessary for a comfortable experience while traveling. There are great dining options attached to the hotel which one can access without leaving the building. My wife said she didn't want to leave the room even!
Marc-L, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erik, 5-night trip
Verified Hotels.com guest review

6/10 Good

I asked to have a quiet room and they gave me 4th floor room facing the busy main avenue… traffic noise 24hrs… nonstop No upgrade. They said I would have a discount automatically when I use anything in the hotel and.. no.. some of them works some of them don’t. Even staffs are not sure about applying discounts correctly. I didn’t feel any of VIP thing other than having 2 extra hours for check out
Jun Hyok, 5-night business trip
Verified Orbitz guest review

8/10 Very good

Room required updating
Customer service was excellent! However, for a 5-star rated hotel, the comfort level in the room was disappointing. The room was extremely old/outdated, including the very worn out mattress.
Joan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nirisi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Burak, 2-night trip
Verified Expedia guest review

8/10 Very good

Christian, 3-night trip
Verified Hotels.com guest review