Guests
All properties in Mainz, Rhineland-Palatinate, Germany

AC Hotel Mainz, Mainz

4-star hotel in Neustadt with restaurant and bar/lounge

  • Free WiFi in lobby

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Deluxe Room, 1 King Bed, Non Smoking, City View - Living Area
  • Superior Room, 1 King Bed, Non Smoking, City View - Living Area
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 57
1 / 57Lobby Sitting Area
Bahnhofplatz 8, Mainz, 55116, RP, Germany
8.8.Fabulous.
  • Very clean room, good location , and friendly staff. Only one thing was very strange!…

    Oct. 20, 2018

  • The room was a bit small but it was clean and very nicely appointed. The staff was…

    Oct. 9, 2020

See all 91 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 58 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Neustadt
  • Mainz Carnival Museums - 7 min walk
  • Sanctuary of Isis and Mater Magna - 9 min walk
  • Fastnachtsbrunnen - 10 min walk
  • Mainz State Museum - 11 min walk
  • Christ Church - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Standard Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking, City View

Location

Bahnhofplatz 8, Mainz, 55116, RP, Germany
  • In Neustadt
  • Mainz Carnival Museums - 7 min walk
  • Sanctuary of Isis and Mater Magna - 9 min walk

What’s around

Landmarks

  • In Neustadt
  • Mainz Carnival Museums - 7 min walk
  • Sanctuary of Isis and Mater Magna - 9 min walk
  • Fastnachtsbrunnen - 10 min walk
  • Mainz State Museum - 11 min walk
  • Christ Church - 11 min walk
  • Mainz State Theater - 13 min walk
  • Arc de Dativius Victor - 13 min walk
  • Church of St. Stephan - 13 min walk
  • Naturhistorisches Museum - 14 min walk
  • Electoral Palace - 15 min walk

Getting around

  • Frankfurt Airport (FRA) - 33 min drive
  • Mainz (QFZ-Mainz Finthen) - 18 min drive
  • Mainz (QMZ-Mainz Train Station) - 1 min walk
  • Mainz Central Station - 1 min walk
  • Mainz Römisches Theater Station - 21 min walk

At a glance

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 10 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 441
  • Conference space size (meters) - 41

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Lowered peephole/viewport in door

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch Smart TV
  • Netflix
  • Cable/satellite TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

AC Bistro - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar.

Small print

Also known as

  • AC Mainz
  • Ar Ac Hotel Mainz
  • AC Hotel Mainz Hotel
  • AC Hotel Mainz Mainz
  • AC Hotel Mainz Hotel Mainz

Optional extras

Self parking costs EUR 10 per day

Buffet breakfast is offered for an extra charge of EUR 19.5 per person (approximately)

WiFi is available in guestrooms for EUR 5 per night (rates may vary)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (WHO).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, AC Hotel Mainz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 2 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, AC Bistro offers French cuisine. Nearby restaurants include Hünkar Ocakbasi (3-min walk), Schick & Schön (4-min walk), and Nirgendwo (4-min walk).
  • No, this hotel doesn't have a casino, but Kurhaus (27-min drive) is nearby.
8.8.Fabulous.
  • 8.0.Very Good

    Very small rooms and no room service but good location and very helpful staff

    Louise, 3 night business trip, Dec. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service! Standard single room is small. Could not use the “desk” in the room for work.

    1 night business trip, Nov. 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was conveniently located across from the Mainz Hbf, yet was very quiet.

    2 night romance trip, Oct. 11, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great hotel, friendly staff, great location, great breakfast. Pretty faultless.

    James, 1 night trip, Oct. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff unusually kind and helpful, made my stay!

    Dale, 2 night trip, Jun. 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel, convenient location

    The hotel is absolutely beautiful. The rooms are clean, new and stylish. Really great hotel. The location, across the street from the train station, is convenient for transport to all the major tourist sites. My room was dead quiet and wonderfully comfortable. Parking in the area in inexpensive. The only issue I have is not the hotel's problem -- the neighborhood is a bit suspect after 22:00. I wouldn't want to be out alone on the street at night. The hotel is totally safe -- it's just that the area is a bit questionable late at night.

    Gwen, 2 night trip with friends, May 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent location close to railway Mainz Hbf railway station. Staff are helpful. The bed and room comfortable and clean. Amazingly quiet considering location. On the down side, one english tea bag and one small shower gel supplied for three night stay of two people is a little mean and did nit like the frosted glass doors to ensuite which made noise whenn opened and closed.

    3 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Would use again

    Very happy with this hotel.

    Sandra, 1 night business trip, Jan. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very convenient if you are passing by this city to catch the scenic train to cologne. Is right across the station and staff is really nice. Room was clean spacious with great amenities (slippers, robe, and toiletries). I couldnt enjoy the breakfast coz the bed was so comfy I slept through it and had to rush to catch my train, but the restaurant seemed to be dishing out some great food. Would stay here again!

    Angela, 1 night trip, Dec. 31, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely Hotel, Great Location

    Lovely hotel in a great location. We booked here for easy access to the Christmas market. Right opposite the main train station it was in a super convenient location and just 10 minutes walk from the Christmas market.

    Stephanie, 1 night romance trip, Dec. 8, 2018

    Verified Hotels.com guest review

See all 91 reviews