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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel, Memphis

3.5-star hotel with outdoor pool, near Bass Pro Shops at the Pyramid

  • Free WiFi
From
$139 CAD

Image gallery

  • Pool
  • Pool
  • Pool
  • Room, 2 Double Beds, Non Smoking, View (Skyline View) - Bathroom
  • Pool
Pool. Image 1 of 91
1 / 91Pool
7.2.Good.
  • First time in Memphis stayed here room ok not carding about paying 22.00 to park after…

    Jan. 18, 2020

  • A property that is a bit tired. Location is ok - but not really in the core of the…

    Oct. 17, 2019

See all 527 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Safe
Transportation options
Walkable

The following facilities or services will be unavailable from November 19 2020 to July 1 2021 (dates subject to change):
  • Breakfast
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 230 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Free area shuttle

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Downtown Memphis
    • Beale Street - 21 min walk
    • FedEx Forum - 22 min walk
    • National Civil Rights Museum at the Lorraine Motel - 28 min walk
    • Bass Pro Shops at the Pyramid - 10 min walk
    • AutoZone Park - 17 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Room, Non Smoking
    • Room, 2 Double Beds, Non Smoking
    • Room, 1 King Bed, Non Smoking (Leisure)
    • Room, 1 King Bed, Non Smoking (Quiet Floor)
    • Room, 2 Double Beds, Non Smoking (Quiet Floor)
    • Room, 2 Double Beds, Non Smoking, View (Skyline View)
    • Executive Room, 1 King Bed, Non Smoking, Executive Level
    • Executive Room, 2 Double Beds, Non Smoking
    • Executive Suite, 2 Bedrooms, Non Smoking
    • Suite, 1 King Bed, Non Smoking (Parlor)
    • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)
    • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
    • Room, 1 King Bed, Non Smoking, View

    Location

    • In Downtown Memphis
    • Beale Street - 21 min walk
    • FedEx Forum - 22 min walk

    What’s around

    Landmarks

    • In Downtown Memphis
    • Beale Street - 21 min walk
    • FedEx Forum - 22 min walk
    • National Civil Rights Museum at the Lorraine Motel - 28 min walk
    • Bass Pro Shops at the Pyramid - 10 min walk
    • AutoZone Park - 17 min walk
    • Orpheum Theatre - 20 min walk
    • Beale Street Landing - 24 min walk
    • Sun Studio - 25 min walk
    • Mud Island - 31 min walk
    • Tom Lee Park - 34 min walk

    Getting around

    • Memphis International Airport (MEM) - 17 min drive
    • Memphis Central Station - 6 min drive
    • Free area shuttle

    At a glance

    Hotel size

    • This hotel has 230 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 4:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only*
    • 2 per room (up to 110 lbs)
    • Food and water bowls and off-leash area available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (USD 22 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Microwave in a common area

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • Fitness facilities
    • Golfing nearby
    • Pool umbrellas

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 2320
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Notes & Provisions - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

    Small print

    Also known as

    • Crowne Plaza Hotel Memphis Downtown
    • Crowne Plaza Memphis Downtown Hotel
    • Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Hotel
    • Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Memphis
    • Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Hotel Memphis
    • Crowne Plaza Memphis Downtown
    • Crowne Plaza Memphis Downtown Hotel
    • Crowne Plaza Memphis
    • Memphis Crowne Plaza

    Optional extras

    Self parking costs USD 22 per day with in/out privileges

    RV/bus/truck parking is available for an extra charge

    Rollaway beds are available for USD 10.0 per day

    Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

    Pets are allowed for an extra charge of USD 60.00 per pet, per stay

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
    • Yes, there's an outdoor pool. The swimming pool will be unavailable from November 19 2020 to July 1 2021 (dates subject to change).
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
    • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Notes & Provisions . Nearby restaurants include Blue Plate Cafe (12-min walk), Cafe Keough (13-min walk), and Felicia Suzanne's Restaurant (13-min walk).
    • No, this hotel doesn't have a casino, but Southland Casino & Gaming (11-min drive) is nearby.
    • Crowne Plaza Memphis Downtown Hotel, an IHG Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.
    7.2.Good.
    • 10.0.Exceptional

      During check in, staff members gave me local advice on what local Bar-b-q stops to eat at rather that the tourist trap places. Breakfast the next morning was great served by polite and helpful staff. Kinda far from anything worth visiting, ie. national civil rights museum, Beal Street, Bass Pro etc. Might not be the safest to travel alone at night in this area.

      1 night family trip, Sep. 13, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Over all the people at the desk or restaurant did not have an inviting personality.

      2 night trip with friends, Jun. 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Downtown close to everything. Friendly staff , free shuttle to get you around town.

      6 night trip, May 12, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location and great service.

      The free shuttle around town was an amazing help. The staff at the hotel were very very nice and helpful, especially the dining room.

      Debra, 2 night romance trip, Mar. 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      everything was great at this hotel including all the staff we had an excellent time. Thank you

      Joe, 2 night family trip, Nov. 18, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Front desk staff and shuttle service drivers - shout out to Reginald - all first class. Hard to think of anywhere I’ve travelled where the people have been so genuine and friendly! They really go the extra mile.

      3 night trip, Nov. 8, 2018

      Verified Expedia guest review

    • 2.0.Poor

      Disappointing for a Crowne Plaza hotel

      The stay at Crowne Plaza was a disappointment. We had to ask repeatedly to get our room cleaned, door fixed and an extra blanket. Why didn't the cleaning staff at least come in to take our garbage? When we asked for a taxi to the bus depot, a car pulled up with no signage on it and no meter. The driver did have some signs in the trunk and some business cards...but it all seemed suspicious...maybe he had a connection with a staff member at the front desk???

      1 night romance trip, Nov. 2, 2018

      Verified Hotels.com guest review

    • 4.0.Fair

      Taxi service suspect and room not cleaned daily

      This hotel did not do room service daily and if you did get your room cleaned on the 2nd or 3rd day, the cleaning was around 6 pm. They didn't even come in to take out the garbage on a daily basis. When we asked the front desk for a taxi, they brought in an unmarked car with no meter in the car. Had to ask twice to have door fixed and extra blanket.

      3 night romance trip, Oct. 30, 2018

      Verified Hotels.com guest review

    • 8.0.Very Good

      no pool

      it was a nice hotel, but we were dissapointed because we booked this hotel because it had an outdoor pool. Unfortunately, we could not use it for two days and we have children that were not able to play in it.

      luigi, 5 night trip, Jul. 6, 2018

      Verified Expedia guest review

    • 6.0.Good

      We stopped here for a night during a roadtrip, it was last minute and conveniently located off of the freeway. The service was great, however there were a lot of musquitos in the lobby. The rooms were dated, and for the price point it was not worth it at all.

      1 night romance trip, Jun. 23, 2018

      Verified Hotels.com guest review

    See all 527 reviews