Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Beale Street

7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $188
Price available on 10/02/2022
Map
300 N 2nd Street, Memphis, TN, 38105
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Library
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 21 min walk
  • FedEx Forum - 22 min walk
  • Bass Pro Shops at the Pyramid - 2 min drive
  • Mississippi River - 4 min drive
  • National Civil Rights Museum at the Lorraine Motel - 7 min drive
  • Memphis Zoo - 10 min drive
  • University of Memphis - 16 min drive
  • Southland Casino & Gaming - 12 min drive
  • Graceland - 11 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 8 min drive
  • Free area shuttle

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5-star hotel in the heart of Downtown Memphis
Near Beale Street and FedEx Forum, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The onsite restaurant, Notes & Provisions, features happy hour and light fare. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, wedding services, and tour/ticket assistance
  • Luggage storage, meeting rooms, and a front desk safe
  • Guest reviews speak well of the breakfast and location
Room features
All guestrooms at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 110 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2320 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Parking

  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
As of 24 Sept 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on 2 Oct 2022 start from CA $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (12-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel and nearby?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's an onsite restaurant, Notes & Provisions. Nearby restaurants include Westy's (4-min walk), Cafe Keough (13-min walk), and Bon Ton Café (13-min walk).
What's the area around Crowne Plaza Memphis Downtown Hotel, an IHG Hotel like?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is in Downtown Memphis, a short 10-minute walk from Bass Pro Shops at the Pyramid and 20 minutes' walk from Orpheum Theatre. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Fair

Business center issue
Why in the world would any hotel have a business center/office in an open space between the bar and a high definition tv? I could not have privacy for my business meetings while my room was being cleaned.
Etienne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ulonda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Shawnna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay comfortable and clean
Had a great start everything went as planned will stay again
Kelly, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Disappointing
Some of the staff were amazing, however we were charged for parking and when I finally got my invoice I chased it up. Apparently I was wrong and I did park, however my car didnt fit in my case travelling from Australia. After several calls and promises of return calls I finally was reimbursed. Disappointed that their communication skills are in need of training. The drivers of their shuttle very knowledgable and more than happy to help and recommend.
Linda R, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a blast and will definitely be back
Kisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel convenient, room comfortable, good Breakfast, staff friendly/helpful, free van To tourist area. Great value in an area that Can be costly
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maritza, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 2-night trip
Verified Hotels.com guest review