6/10 Good
23 Sept 2023
Clean room, nothing else.
If you want a clean room with no other amenities, then it's fine. Advertises a 24 shuttle to and from the airport, which is one of my main reasons for staying there. They would not answer the phone when I arrived in Dallas, so I had to pay almost $40 for a ride from the airport to the hotel. I expected them to be packed when I got there, but the two employees were just sitting, watching TV and couldn't be bothered to answer the phone. When I asked for a drop off to the airport for 11 am, they told me that the last trip the shuttle was making was at 10am.
Like I said, the room was clean. Breakfast was ok. Edible, but nothing great and they didn't refill anything, so if you didn't get there early there were not many options. I won't be returning.
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review