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Hilton Cardiff

Photo gallery for Hilton Cardiff

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, free cabanas
Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board
Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Overview of Hilton Cardiff

Hilton Cardiff

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Principality Stadium

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Kingsway, Cardiff, Wales, CF10 3HH
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 6 min walk
  • Cardiff Castle - 1 min drive
  • Cardiff University - 4 min drive
  • Cardiff Motorpoint Arena - 6 min drive
  • Cardiff Bay - 12 min drive

Getting around

  • Cardiff International Airport (CWL) - 33 min drive
  • Bristol International Airport (BRS) - 75 min drive
  • Cardiff Queen Street Station - 9 min walk
  • Cathays Station - 10 min walk
  • Cardiff Central Station - 13 min walk

Restaurants

  • Bwyta Bwyd Bombai - 3B’s - 4 min walk
  • Le Rendez-Vous - 4 min walk
  • PizzaExpress - 4 min walk
  • Revolution - 4 min walk
  • Real Italian Pizza - 4 min walk
Map

About this property

Hilton Cardiff

Hilton Cardiff puts you 0.3 mi (0.5 km) from Principality Stadium. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and local cuisine is served at Grey Restaurant, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location.

Languages

Bulgarian, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 22 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered onsite self parking (GBP 25 per day)
  • Free offsite parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference space (3651 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Schmoo in the City has 2 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 15 per day (rates may vary)
  • Wired Internet access is available in guestrooms for GBP 15.00 per day (rates may vary)
  • Wired Internet access is available in public areas for GBP 15 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of GBP 10.00 per person (approximately)
  • Late check-out can be arranged for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay

Parking

  • Covered self parking costs GBP 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff offer free cancellation for a full refund?
Yes, Hilton Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Cardiff?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Cardiff?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hilton Cardiff?
Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Cardiff?
Yes. Self parking costs GBP 25 per day.
What are the check-in and check-out times at Hilton Cardiff?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Cardiff and nearby?
Hilton Cardiff has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Hilton Cardiff?
Yes, Grey Restaurant offers local cuisine. Nearby restaurants include Bwyta Bwyd Bombai - 3B’s (4-min walk), Le Rendez-Vous (4-min walk), and PizzaExpress (4-min walk).
Does Hilton Cardiff have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hilton Cardiff like?
Hilton Cardiff is in Cardiff City Centre, a short 9-minute walk from Cardiff Queen Street Station and 3 minutes' walk from Cardiff Castle. Travelers say the area is central and good for shopping.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

Disappointed
Disappointed that no relaxing bar or restaurant as work in progress. Should of discounted as notbas standard Hiltons
nicholas, 1-night trip
Verified Hotels.com guest review

6/10 Good

whitrow stay
the phone in the room was not working - meaning i had to go to reception to organize the robes i had requested but were not present. There was minimal hot water meaning that only one of us
Kathryn, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Artem, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun One Nighter
I checked in with my 3 year old for a short trip to Cardiff. Check in was easy. We made it down to the pool for the highlight of her stay. We had a great view of the side of the castle. We were a short walk for late night (805 pm) dinner options. Everyone slept well.
Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, but room cleaning could be better
A fairly typical Hilton hotel. Hotel was also undergoing refurbishment during our stay, so the bar area was closed. Not a big issue as there are plenty of restaurants and bars nearby. The pool was great for the kids and the spa staff were very friendly. Parking is around the corner, a couple of minutes walk. Note that spaces are quite small, so be mindful if you have a tall and/or wide vehicle. It’s not a big car park either, so is likely to be full in peak season. The room was a decent size, and appeared clean, but there was a stale odour coming from the bathroom (the sort you get from drains, or if the bathroom was cleaned with a dirty mop). Overall pleased with our stay, and the hotel is in a great location.
Andrew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Location
Perfect location for everything central to Cardiff. The hotel is undergoing renovations so there is some noise during the day but not at night. Breakfast buffet was busy but good selection and space to eat easily found. Only disappointment is parking at an extorionate £25 per night in the basement of an adjoining building, where you have to walk up the vehicle ramp with your bags to get to the hotel
Tony, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Laura, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Oliver, 1-night trip
Verified Hotels.com guest review