4/10 Fair
5 Sept 2023
Disappointing
Overall the experience was not as advertised.
We paid a premium for a “view” of the Common. The Boston Common was only visible from a narrow angle through one of the windows at the far end of the room.
The room was advertised to have a working fireplace. When we decided to light it after dinner, when we had settled in to watch some US Open tennis after wandering the city, we found that management shuts off the pilot lights and you have to call down to the front desk and ask someone to come up and light it for you. Not really what you’re looking for at that point in the evening.
The tile grout in the shower was badly stained, indicating it had been poorly cleaned on a consistent basis, which gave an uncomfortable vibe to the bathroom experience. The fixtures in the bathroom were difficult to operate.
Verified traveller
1-night trip
Verified Hotels.com guest review