Pousada Serrana

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Deluxe Double Room | Desk, soundproofing, free WiFi
Deluxe Triple Room | Desk, soundproofing, free WiFi
Deluxe Double Room | Desk, soundproofing, free WiFi
Deluxe Quadruple Room | Desk, soundproofing, free WiFi

Overview of Pousada Serrana

Pousada Serrana

3-star property
3-star Nova Petropolis pousada with bar/lounge

9.2/10 Superb

31 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Child-friendly activities
R. Cel. Alfredo Steglich 388, Nova Petropolis, RS, 95150-000
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Arcade/game room
  • Microwave in a common area
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Garden
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Arcade/game room
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In Pousada da Neve

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 52 min drive


  • Osteria Di Valli - 2 min walk
  • Rótula Grill - Restaurante - 2 min walk
  • Bistrô 289 - 2 min walk
  • Café & Cia - 3 min walk
  • Pousada Park Haus - 5 min walk

About this property

Pousada Serrana

3-star pousada in the heart of Pousada da Neve
At Pousada Serrana, you can look forward to a free breakfast buffet, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
You'll also find perks like:
  • Free self parking
  • Luggage storage, a TV in the lobby, and an elevator
Room features
All guestrooms at Pousada Serrana offer comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Daily housekeeping, desks, and phones


German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms


  • Check-in time from 2:00 PM - 11:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Parents must have child's birth certificate and photo ID*


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:00 AM–9:30 AM
  • Bar/lounge
  • Coffee shop
  • Shared microwave


  • Front desk (limited hours)
  • Luggage storage


  • Garden
  • Television in common areas
  • Arcade/game room


  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways


  • German
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Also known as

Serrana Brazil Nova Petropolis
Pousada Serrana Nova Petropolis
Pousada Serrana Pousada (Brazil)
Pousada Serrana Pousada (Brazil) Nova Petropolis

Frequently asked questions

Does Pousada Serrana offer free cancellation for a full refund?
Yes, Pousada Serrana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pousada Serrana?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Pousada Serrana on 6 Oct 2022 start from CA $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pousada Serrana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pousada Serrana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pousada Serrana?
Yes, there's free self parking.
What are the check-in and check-out times at Pousada Serrana?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11:30 AM.
What is there to do at Pousada Serrana and nearby?
Pousada Serrana has an arcade and a garden.
Are there restaurants at or near Pousada Serrana?
Yes. Nearby restaurants include Café & Cia (3-min walk), Pousada Park Haus (5-min walk), and Restaurante Café Kehl (6-min walk).
What's the area around Pousada Serrana like?
Pousada Serrana is a short 2-minute walk from Imigrant Mall and 6 minutes' walk from Flower Square.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Pousada no centro de Nova Petrópolis. Fácil acesso para quem quer ir para Gramado. Próximo de malharias, parques e próximo também a praça principal onde está o labirinto. Ótimo café da manhã. A garagem é um pouco apertada, se chegar tarde da noite terá um pouco de dificuldade de estacionar. Fomos bem acessorados pela equipe da pousada, sabem tratar bem a clientela. Quarto aconchegante, cama grande e o colchão meio duro ( não faz o meu gosto). Serviço de quarto nota 10. Pousada com elevador. Obrigado a todos.
IGOR, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deisy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

marco antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sempre é excelente viajar !
O atendimento foi muito bom e o espaço muito bem organizado e limpo!
Nilce Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana Paula da Silva, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irio Luiz Conti, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Foi tudo dentro do esperado. Recepção ótima. Quarto confortável e limpo. Café da manhã dentro dos padrões de qualidade que se esperava.
Iara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Otima estadia
Hotel muito agradável, ótimo atendimento. Café da manhã muito bom, principalmente pelosnovos mexidos que estavam fantásticos!!! Quartos limpos, camas confortáveis. Nada a reclamar.
Janaina Costa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARINES, 1-night family trip
Verified Hotels.com guest review