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All properties in Kailua-Kona, Hawaii, United States of America

Outrigger Kona Resort and Spa, Kailua-Kona

4-star hotel with spa, near Kahalu'u Beach Park

  • Free WiFi
From
$413 CAD

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78-128 Ehukai Street, Kailua-Kona, 96740, HI, United States of America
8.0.Very Good.
  • Comfortable and close to Manta Ray snorkels. The add-ons are frustrating… $25 per day to…

    Oct. 9, 2021

  • I had very high hopes based on the beautiful entrance area but overall it sadly…

    Jan. 2, 2022

See all 119 reviews

Official standards

This property advises that it adheres to COVID-19 Health & Safety Standards (Hawai'i - USA) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 508 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • Kahalu'u Beach Park - 34 min walk
  • Haleo Luau - 4 min walk
  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Lekeleke Burial Grounds - 21 min walk
  • Keauhou Shopping Center - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Double Beds, Oceanfront
  • Club Room, 2 Double Beds, Oceanfront
  • Club Room, 1 King Bed, Oceanfront
  • Room, 1 King Bed, Oceanfront
  • Room, 1 Double Bed, Accessible, Oceanfront
  • Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Club)
  • Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)
  • Room, 2 Double Beds, Mountain View
  • Room, 1 Double Bed, Accessible, Mountain View
  • Room, 1 King Bed, Mountain View
  • Room, 2 Double Beds, Ocean View
  • Club Room, 2 Double Beds, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Room, 1 Double Bed, Accessible, Ocean View
  • Room, 1 King Bed, Ocean View
  • Club Suite, Multiple Beds (Ohana)
  • Club Suite, 1 King Bed with Sofa bed (Ohana)
  • Club Suite, 1 King Bed with Sofa bed, Accessible (Ohana)
  • Room, 2 Double Beds, Ocean View, Poolside
  • Room, 1 King Bed, Ocean View, Poolside
  • Room, 2 Double Beds, Partial Ocean View
  • Club Room, 2 Double Beds, Partial Ocean View
  • Club Room, 1 King Bed, Partial Ocean View
  • Room, 1 Double Bed, Accessible, Partial Ocean View
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Resort View
  • Room, 1 Double Bed, Accessible, Resort View
  • Room, 1 King Bed, Resort View

What’s around

Landmarks

  • Kahalu'u Beach Park - 34 min walk
  • Haleo Luau - 4 min walk
  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Lekeleke Burial Grounds - 21 min walk
  • Keauhou Shopping Center - 21 min walk
  • Magic Sands Beach - 2.9 mi / 4.6 km
  • Original Hawaiian Chocolate Factory - 2.7 mi / 4.3 km
  • Sadie Seymour Botanical Garden - 4.9 mi / 7.9 km
  • Kona Le'a Plantation - 5.5 mi / 8.9 km
  • Kona Community Hospital - 5.6 mi / 9 km

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive
map
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78-128 Ehukai Street, Kailua-Kona, 96740, HI, United States of America

At a glance

Hotel size

  • This hotel has 508 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 25 per night; includes in/out privileges)
  • Onsite valet parking (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Waterslide
  • Full-service spa
  • Ecotours on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed-captioned TV
  • Grab bar - in shower
  • Roll-in shower
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HO’OLA SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Wailele Cafe - Onsite café.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 34.41 per accommodation, per night

Optional extras

  • Breakfast costs between USD 15.5 and USD 30 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Outrigger Kona Resort Spa
  • Outrigger Kona Spa Kailua Kona
  • Outrigger Kona Resort and Spa Hotel
  • Outrigger Kona Resort and Spa Kailua-Kona
  • Outrigger Kona Resort and Spa Hotel Kailua-Kona

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Outrigger Kona Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant, Wailele Cafe. Nearby restaurants include La Bourgogne French Restaurant (4.1 mi), Da Poke Shack (4.4 mi), and Sun Dried Specialities (5 mi).
  • Onsite recreation at Outrigger Kona Resort and Spa includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Outrigger Kona Resort and Spa also has a waterslide and spa services, as well as an arcade and a garden.
8.0.Very Good.
  • 6.0.Good

    Overpriced for an old & tired hotel. Room was NOT available at the designated check in time of 3 pm. Amazing views but you REALLY pay for it.

    stacia, 3 night trip, Dec. 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Dirty rooms and new room no towels

    When I first checked in room they sent me too was dirty so they gave us another room that had no towels. For the money paid it was horrible

    Darren, 1 night family trip, Dec. 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed

    Very disappointing. Very long lines at all desks on a consistent basis and customers who arrived before others saw those other people helped before them with no acknowledgement from employees. Rooms did not even have washcloths in them. No room service or reasonable food options in spite of arriving earlier in the afternoon. An hour wait for the one open restaurant on site. Hotel store was open but only sundries available. No grocery items were in stock at all. I paid a premium price for this room and was very disappointed.

    1 night trip, Dec. 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Expensive and disappointing

    The resort isn’t too great for how expensive it is. Rooms are old, hotel is far from the main town and isn’t a beach resort what so ever. If you are looking for a honeymoon get away, then find a beach resort even if you have to pay a little more.

    Bhakti, 2 night trip, Dec. 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Wouldn't choose to stay again

    The hotel feels like it hasn't been loved at all. Dingy hallways, our sink was cracked, the color of the walls is a puke yellow. The pool is surrounded by rooms, i.e. not a relaxing location. The area by the water front is beautiful but the hotel has done a horrible job to capitalize on that -- one bar was closed, one area was only for VIPs. So again the main restaurant is in an area that is surrounded by the room buildings. No robes in rooms which I feel like is a basic amenity, we had to ask for them. We ordered food two nights and the order got messed up both nights. Our b&b experiences on this same trip were way nicer. We stayed during the beginning of busy holiday season so cost was over $550/night, not worth it.

    3 night trip, Dec. 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not recommended for the price

    For the price, not worth it. Rooms are really outdated and have a musty smell. Killed a roach in the room the first night. Most of the staff was not friendly (and nearly rude) except Nani who gave cultural tours and lessons, the housekeeping staff, bell desk and the maintenance staff, who were all very friendly. Reception desk personnel and restaurant and store clerks...not so much. Lock on the patio didnt work (but maintenance was quick to arrive and fix(. Elevators have serious issues with not working (which makes it hard for older folks who cant walk the 7 floors up and down). Minimal, overpriced dining options and unless you have a vehicle there is NOTHING nearby (so you pay the ridiculous amounts at the hotel to eat). No airport shuttle (uber is about $45 each way). Pool and grounds were top notch!

    Michelle, 2 night family trip, Dec. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The checkin was great, friendly staff and overall great service. We valet park and the valet staff was very friendly and helpful. However we had purchase the breakfast deal of 2 for $20 and once we went to have breakfast at the cafe the staff didn’t know anything about it.

    Warunyupa, 1 night family trip, Dec. 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good service and friendly staff but property is a bit dated and not worth the rates.

    1 night trip, Dec. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Beautiful Resort

    We had an Ocean view room overlooking the pool. It was absolutely beautiful. We were able to capture the sunset. The only complaint I have is there was no microwave oven in the room.😥. For the price we paid, I assumed it would be equipped with one.

    Anna, 2 night trip, Dec. 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Amazing views and great service!

    This place has beautiful views! After a couple of hours driving through storms, it was nice to be greeted by a friendly face. The restaurant was good and it's very convenient to airport and things to do. Rooms seem just a little dated, but very clean and I would definitely stay here again.

    Tommie Elizabeth, 1 night trip, Dec. 5, 2021

    Verified Hotels.com guest review

See all 119 reviews