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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants, near National Exhibition Centre

Choose dates to view prices

Located near Resorts World Birmingham and The Bear Grylls Adventure, Hilton Birmingham Metropole offers a vibrant atmosphere with live concerts, breakfast at two on-site restaurants, and an indoor pool. Relax in the sauna or steam room after a day of adventure. Guests love the helpful staff and delicious breakfast.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CA $118
CA $142 total
includes taxes & fees
Jul 11 - Jul 12

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Hilton Deluxe King Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

King Suite

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe King Suite

Living area

Deluxe King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.4 out of 10
Good
(21 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(51 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Penthouse

Deluxe Penthouse | Living area

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Family Room, 3 Single Beds, Connecting Rooms

Family Room, 3 Twin Beds, Connecting Rooms

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

Similar properties

Exterior
Crowne Plaza Birmingham NEC by IHG
Marston Green
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.6 out of 10, Excellent, 1,006 reviews
The price is CA $109
CA $131 total
includes taxes & fees
Jun 28 - Jun 29
Crowne Plaza Birmingham NEC by IHG
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About the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • Pendigo Lake - 2 min walk - 0.2 km
  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km

Getting around

  • Birmingham Airport (BHX) - 10 min drive
  • Coventry (CVT) - 29 min drive
  • East Midlands Airport (EMA) - 51 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Marston Green Station - 7 min drive
  • Birmingham International Station - 18 min walk
  • Air Rail Link Tram Stop - 18 min walk

Restaurants

  • ‪Gild Lobby Bar & Lounge - ‬1 min walk
  • ‪Genting Hotel - ‬10 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪PizzaExpress - ‬10 min walk
  • ‪Sky Bar & Restaurant - ‬10 min walk

About this property

Hilton Birmingham Metropole

  • Hilton Birmingham Metropole puts you in a great location, within just a 10-minute walk of National Exhibition Centre and bp pulse LIVE. Guests can take a dip in the indoor pool or grab a bite to eat at Brightsmith on the Water, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour health club, and a 24-hour fitness center. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 795 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 20.00 per night)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Lifeguard on site

What to do

  • Concerts/live shows
  • Golf lessons nearby

Working away

  • 31 meeting rooms
  • Conference space (59998 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1976
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brightsmith on the Water - This restaurant serves breakfast, lunch, and dinner.
The Gild - Onsite café. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet (may vary based on length of stay)

Parking

  • Self parking costs GBP 20.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole offer free cancellation for a full refund?

Yes, Hilton Birmingham Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Birmingham Metropole?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Birmingham Metropole?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of GBP 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Birmingham Metropole?

Yes. Self parking costs GBP 20.00 per night.

What are the check-in and check-out times at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hilton Birmingham Metropole and nearby?

Hilton Birmingham Metropole has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.

Are there restaurants at or near Hilton Birmingham Metropole?

Yes, there are 2 onsite restaurants.

What's the area around Hilton Birmingham Metropole like?

Hilton Birmingham Metropole is in Marston Green, a short 10-minute drive from Birmingham Airport (BHX) and 8 minutes' walk from National Exhibition Centre. Travelers say that the hotel is in a great location.

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Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4

Cleanliness

8.2

Amenities

8.2

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Lobby
Restaurant
Bar
Parking
Location

Reviews

Verified

10/10 Exceptional

Clean room good facilities lovely breakfast
Simon, 1-night trip
Verified

4/10 Fair

Location is excellent with a good sized car park. Shame the room was quite poor. Aircon wasn’t working and made the stay terrible. Not what I was expecting from a Hilton.
Kathryn, 2-night trip
Verified

10/10 Exceptional

Room, breakfast, facilities... Everything was / is good at this hotel. Have been staying for years now, and always sleep well and enjoy it!
Chris, 2-night trip
Verified

8/10 Very good

The lobby and restaurants are nice, up to date. The hallways and rooms need TLC. The hallway carpet has a terrible old, musty smell and the rooms/bathrooms were not the cleanest I’ve seen (hair pins left on floor) but the staff was very helpful, very friendly and the location to NEC is ok except for the rats. The walkway leaving the hotel may be full of trees but we saw no less than 2 rats during the day every time we walked the path.
Annina, 2-night trip
Verified

10/10 Exceptional

Very helpful staff lovely big hotel great bar and food
Thomas, 1-night trip
Verified

10/10 Exceptional

Fabulous helpful staff, very comfortable bed, good bar and bar snacks.
Courtney, 1-night trip
Verified

10/10 Exceptional

Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station.
Donna, 3-night trip
Verified

10/10 Exceptional

Clean, easy check in and out. Great room service. Room was a bit out of the way and difficult to find at first as was accessed by separate elevator but staff was helpful. A bit odd that bathroom had no door.
Brianna, 2-night trip
Verified

10/10 Exceptional

Fantastic breakfast and friendly staff
Antony, 1-night trip
Verified

10/10 Exceptional

Calm, relaxing stay, very friendly staff. I had a small leak in the bathroom, which was fixed quickly by a very friendly engineer. All round good experience, highly recommended comfortable stay the night before my flight
Karen, 1-night trip
Verified

8/10 Very good

Staff very helpful, room spotless
Colin Frank, 1-night trip
Verified

10/10 Exceptional

Nice room and enjoyed using the spa very handy to walk to the airport too
Alison, 1-night trip
Verified

10/10 Exceptional

room was clean, lovely and warm when we arrived. Staff were friendly and helpful.
Judith, 2-night trip
Verified

8/10 Very good

Clean room but dated and needs modernising. Amenities were great
Leanne, 1-night trip
Verified

10/10 Exceptional

Very clean. Good facilities. Staff incredibly friendly
Brett, 1-night trip
Verified

10/10 Exceptional

Very comfortable stay. With a spacious room and a delicious breakfast
David, 1-night trip
Verified

10/10 Exceptional

Amazing staff
Kane, 4-night trip
Verified

8/10 Very good

Room was clean, staff were helpful, food was very good and easy to get even when restaurant was closed.
Angela, 1-night trip
Verified

6/10 Good

Had a room at the back with a tiny window at the top that we couldn't see anything out of or open, aircon didn't work, remote for tv missing and no shower gel in the container. We went and changed rooms and the staff were very helpful, probably because we shouted a little at them. New room, aircon was still not great but at least we could open the window to let some air in. Rooms are looking tired and could do with a refub for the money you pay for them. It was games expo and we took to the stairs as the lifts were very busy and one was closed off. As for the stair ways, they've not been swept in years, there was that much dust and hair in them you could knit a jumper. Breakfast was good and the staff were cleaning all the time and kept the tables available.
Annette, 3-night trip
Verified

8/10 Very good

It was perfectly located for what I needed and the room was spacious.
Paul, 1-night trip
Verified

2/10 Poor

The room I was given (single occupancy to be fair) was similar to student accommodation. The small bed was pushed up against the wall. The shower was cramped, the shower gel was empty. The carpet had a threadbare patch, the wallpaper was peeling away in a couple of corners and the net curtain on the window wasn't well attached. Oh, and yes, the bathroom had no door, which was an interesting design feature. If you get a room like this, you'd be better off staying at a travel lodge. Also, we were asked to leave the car-park earlier than intended as they had a large function on. Despite all of the above negativity, I would like to say that all the staff around the hotel were great - friendly, polite and helpful.
Martin, 1-night trip
Verified

10/10 Exceptional

Great stay fabulous breakfast great staff , lady on the front desk at breakfast just lovely and very friendly
Janet, 1-night trip
Verified

8/10 Very good

Clean room, no milk supplied. Excellent breakfast. Not impressed by check in
Christian, 1-night trip
Verified

10/10 Exceptional

Most excellent sausages in the breakfast. Good amenities in the hotel for food and during. Good room with a massive bed!
Richard, 1-night trip
Verified

8/10 Very good

Room was clean and staff very courteous
Jon, 1-night trip