Sheraton Niagara Falls in Niagara Falls: Reviews, Deals, and Hotel Rooms on Hotels.com

See all properties

Save

4-star hotel with indoor pool, near Seneca Niagara Resort & Casino

Overview
Rooms
Location
Amenities
Policies

7.6/10 Good

Property highlights

Spa

Parking available

Air conditioning

300 3rd St, Niagara Falls, NY, 14303

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Indoor pool
24-hour fitness center
Self parking
Coffee shop/cafe
Spa services
24-hour business center
Business center
7 meeting rooms
24-hour front desk
Computer station

For families

Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker

Room options

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

29 sq m
Sleeps 3
1 King Bed

Suite, Non Smoking

58 sq m
Sleeps 7
2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

58 sq m
Sleeps 3
1 King Bed

Suite, 1 Double Bed, Non Smoking

Sleeps 7
1 Double Bed

Room, 2 Queen Beds, Non Smoking

29 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

29 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Non Smoking

29 sq m
Sleeps 4
2 Queen Beds

About this area

What's nearby

In Downtown Niagara Falls
Seneca Niagara Resort & Casino - 4 min walk
Niagara Falls State Park - 7 min walk
Rainbow Bridge - 9 min walk
Clifton Hill - 18 min walk
American Falls - 19 min walk
Fallsview Indoor Waterpark - 20 min walk
Fallsview Casino - 34 min walk
Horseshoe Falls - 39 min walk
Aquarium of Niagara - 1 min drive
Maid of the Mist - 3 min drive

Getting around

Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 min drive
Buffalo Niagara Intl. Airport (BUF) - 35 min drive
Niagara Falls Station - 6 min drive
Niagara Falls Station - 8 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive

Restaurants

Donatello's Restaurant - 5 min walk
Power City Eatery - 5 min walk
The Western Door - 5 min walk
Skylon Tower - 6 min drive
Savor - 4 min walk

About this property

Sheraton Niagara Falls

Sheraton Niagara Falls puts you in a great location, within just a 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an indoor pool and a bar/lounge, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers say good things about the pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

391 rooms

Arriving/Leaving

Check-in time from 4 PM - midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets not allowed
Service animals welcome

Parking

Uncovered onsite self parking (USD 21.60 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee shop
Snack bar/deli

Traveling with children

Grocery/convenience store
Children's menu

What to do

Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Winery tours nearby

Working away

24-hour business center
7 meeting rooms
Computer station
Conference space (11153 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Spa services

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Low-height counter/sink
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Room amenities

Be entertained

42-inch TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
WiFi
Free local calls

Food and drink

Refrigerator
Microwave

Housekeeping (on request)
In-room safe
LED light bulbs
Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

The Corner Deli - This delicatessen serves lunch and light fare. Open select days.

Fees & policies

Refundable deposits

Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 10.75 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Business center/computer access
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Laundry facilities
Phone calls (may be limited)
Pool access

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 15 2023 to October 19 2023 (dates subject to change):

Swimming pool

Parking

Uncovered self parking costs USD 21.60 per day with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Sheraton Falls Niagara Falls NY Hotel

Sheraton Hotel Falls

Niagara Falls Sheraton

Sheraton Hotel Niagara Falls

Sheraton Niagara Falls

Sheraton On The Falls Hotel Niagara Falls

Sheraton Falls Hotel Niagara Falls

Sheraton Falls Niagara Falls NY

Sheraton Falls Niagara Falls

Sheraton At The Falls Hotel Niagara Falls

Sheraton Niagara Falls Hotel

Sheraton at the Falls Niagara Falls NY

Sheraton at the Falls

Sheraton Niagara Falls Hotel

Sheraton Niagara Falls Niagara Falls

Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls offer free cancellation for a full refund?

Yes, Sheraton Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sheraton Niagara Falls?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Niagara Falls?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM. The pool will be unavailable from October 15 2023 to October 19 2023 (dates subject to change).

Are pets allowed at Sheraton Niagara Falls?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Niagara Falls?

Yes. Self parking costs USD 21.60 per day.

What are the check-in and check-out times at Sheraton Niagara Falls?

You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Sheraton Niagara Falls?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (4-min walk) and Casino Niagara (4-min drive) are both nearby.

What is there to do at Sheraton Niagara Falls and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.

Are there restaurants at or near Sheraton Niagara Falls?

Yes, there's an onsite restaurant that offers American cuisine.

What's the area around Sheraton Niagara Falls like?

Sheraton Niagara Falls is in Downtown Niagara Falls, a short 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes' walk from Niagara Falls State Park.

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness