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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Property amenity
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property
4-star hotel with indoor pool, near Seneca Niagara Resort & Casino

7.4/10 Good

1,340 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $131
Price available on 01/28/2023
Map
300 3rd St, Niagara Falls, NY, 14303

Room options

About this area

What's nearby

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 1 min walk
  • Fallsview Indoor Waterpark - 21 min walk
  • Fallsview Casino - 36 min walk
  • Niagara Falls State Park - 1 min drive
  • American Falls - 3 min drive
  • Casino Niagara - 6 min drive
  • Rainbow Bridge - 7 min drive
  • Clifton Hill - 7 min drive
  • Horseshoe Falls - 10 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls Station - 6 min drive
  • Niagara Falls Station - 8 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive

Restaurants

  • Western Door - 3 min walk
  • Zaika Indian Cuisine - 3 min walk
  • Power City Eatery - 4 min walk
  • Donatello's - 5 min walk
  • Caffe Lola - 6 min walk

About this property

Sheraton Niagara Falls

At Sheraton Niagara Falls, you'll be within a 10-minute drive of Fallsview Indoor Waterpark and Fallsview Casino. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an indoor pool and a bar/lounge, and in-room conveniences at this upscale hotel include refrigerators and microwaves. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 391 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (11153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
The Corner Deli - This delicatessen serves lunch and light fare. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10.75 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Laundry facilities
    • Additional inclusions

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self parking costs USD 21.60 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls offer free cancellation for a full refund?
Yes, Sheraton Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Niagara Falls?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on 28 Jan 2023 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Niagara Falls?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Niagara Falls?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Sheraton Niagara Falls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Niagara Falls?
Yes. Self parking costs USD 21.60 per day.
What are the check-in and check-out times at Sheraton Niagara Falls?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Sheraton Niagara Falls?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (1-min walk) and Casino Niagara (6-min drive) are both nearby.
What is there to do at Sheraton Niagara Falls and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
Are there restaurants at or near Sheraton Niagara Falls?
Yes, there's an onsite restaurant that offers American cuisine. Nearby restaurants include Zaika Indian Cuisine (3-min walk), Power City Eatery (4-min walk), and Donatello's (5-min walk).
What's the area around Sheraton Niagara Falls like?
Sheraton Niagara Falls is in Downtown Niagara Falls, a short 1-minute walk from Seneca Niagara Resort & Casino and 9 minutes' walk from Niagara Falls State Park. Travelers say the area is walkable and good for shopping.

Reviews

7.4

Good

7.7/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very good

Keva, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

New Years stay
Walking distance to a lot of different attractions, and felt safe. Walls are a bit thin but nothing you can do about that.
Pam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel for family’s !
Hotel was clean and staff polite. Having a Starbucks and Rainforest Cafe in the same building as the hotel was convenient for December in the Falls! Pool was warm and pool area very large and themed for a hotel, kids loved it. Pool hours were also longer then most hotels. Hot tubs were 18 and over which was a bummer. Kids enjoy warming then cooling in the pool. Casino was across the street which is nice if it was an adult only trip. I would 100% go back whether it was a family trip or adult only.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Simone, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was quiet and comfortable, with all the amenities that we wanted. Would stay here again
mary v, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property could be a bit cleaner, however you can’t beat how close it is to the falls! Pool was nice, Starbucks is always a plus, love the hydro spa and the kids enjoyed the arcade!
Amber, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding hotel and we have traveled all around the country. The room was clean quiet, well appointed with great beds and pillows. The self service spa was unique and fun! Front desk was polite and helpful. We truly loved our stay here!
Jackie, 2-night romance trip
Verified Expedia guest review