8/10 Very good
12 Sept 2023
OVERCHARGED
Resort was very nice. However when we checked in the had added over $700 in taxes and fees that were already included in my price. They said they would take care of it but upon checkout a week later they had not. They once again said they would take care of it. When I asked that it be done before I left the resort they said it would take some time. I left without knowing if they were going to charge the extra money to my card. The resort was beautiful with beautiful views and the staff was friendly and accommodating but wouldn’t stay there again due to the mixup in charges.


Linda
Linda, 7-night trip
Verified Hotels.com guest review