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The Windsor Suites, Philadelphia

4-star hotel in Center City with 2 restaurants and 2 bars/lounges

  • Free WiFi
From
$200 CAD

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  • The Windsor Suites, Philadelphia
  • The Windsor Suites, Philadelphia
  • Rooftop Pool
  • Rooftop Pool
  • The Windsor Suites, Philadelphia
The Windsor Suites, Philadelphia. Image 1 of 61
1 / 61The Windsor Suites, Philadelphia
1700 Ben Franklin Pkwy, Philadelphia, 19103, PA, United States of America
8.8.Fabulous.
  • Nice clean property - good value

    Apr. 28, 2021

  • It was all comfortable and clean. The washers and dryers were a pain to use because you…

    Nov. 27, 2019

See all 1,685 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Kitchen

    Property highlights

    Main amenities

    • 155 guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Seasonal outdoor pool
    • 24-hour fitness center
    • Valet parking

    For families

    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available

    What’s around

    • In Center City
    • Cathedral Basilica of Saints Peter and Paul - 3 min walk
    • Academy of Natural Sciences - 4 min walk
    • Benjamin Franklin Parkway - 6 min walk
    • Pennsylvania Academy of the Fine Arts - 6 min walk
    • City Hall - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 Bedroom
    • Studio Suite, 1 King Bed
    • Studio Suite, 2 Double Beds
    • Suite, 1 Bedroom
    • Deluxe Studio Suite, 1 King Bed, City View
    • Deluxe Studio Suite, 2 Double Beds, City View
    • Studio Suite, 1 King Bed, Balcony, City View
    • Studio Suite, 2 Double Beds, Balcony, City View
    • Skyline King Suite
    • Skyline Double Queen
    • Skyline Murphy King Suite
    • Skyline Accessible King Suite
    • Suite, 2 Bedrooms

    What’s around

    Landmarks

    • In Center City
    • Cathedral Basilica of Saints Peter and Paul - 3 min walk
    • Academy of Natural Sciences - 4 min walk
    • Benjamin Franklin Parkway - 6 min walk
    • Pennsylvania Academy of the Fine Arts - 6 min walk
    • City Hall - 6 min walk
    • Franklin Institute Science Museum - 7 min walk
    • Masonic Temple - 7 min walk
    • Walnut Street - 8 min walk
    • Art Institute of Philadelphia - 8 min walk
    • Free Library of Philadelphia - 8 min walk

    Getting around

    • Philadelphia International Airport (PHL) - 15 min drive
    • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
    • Blue Bell, PA (BBX-Wings Field) - 27 min drive
    • Mercer Airport (TTN) - 42 min drive
    • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
    • 30th St Station - 19 min walk
    • Philadelphia University City Station - 4 min drive
    • City Hall Station - 6 min walk
    • Race Vine Station - 8 min walk
    • 13th St. Station - 10 min walk
    Profile: Center City

    Profile: Center City

    As the name suggests, Center City is the very core of Philadelphia life – an all-encompassing district where you’ll be among cutting edge architecture one minute, and folksy historical treasures the next. You can take it all in on the 56th floor observation deck at One Liberty Place, before going for an amble through buzzing communities like Philadelphia’s Chinatown.

    History lovers will want to see the Betsy Ross House, reputedly the place where seamstress Betsy Ross made the very first American flag. You can also visit the enduring symbol of American freedom that is the Liberty Bell, with its distinctive crack.

    map
    See on map
    1700 Ben Franklin Pkwy, Philadelphia, 19103, PA, United States of America

    At a glance

    Hotel size

    • This hotel has 155 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-2:30 AM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets stay free (dogs and cats only)
    • Restrictions apply*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Secured covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • 2 restaurants
    • 2 bars/lounges
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • 24-hour business center
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 1897
    • Conference space size (meters) - 176
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1963
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Braille signage
    • Closed-captioned TV
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils
    • Dishwasher
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for USD 20.0 per night

    PetsPay at property

    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Covered valet parking costs USD 45.00 per night with in/out privileges

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 9:00 AM to 8:00 PM
    • The seasonal pool is open from May to October

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

    Prepaid debit cards are not accepted for any bookings or onsite payments.

    Also known as

    • Windsor Suites Hotel Philadelphia
    • The Windsor Suites Hotel
    • The Windsor Suites Philadelphia
    • The Windsor Suites Hotel Philadelphia
    • Windsor Suites Hotel
    • Windsor Suites Philadelphia
    • Windsor Suites
    • Windsor Suites Philadelphia
    • The Windsor Hotel Philadelphia
    • Windsor Hotel Philadelphia
    • Windsor Suites Hotel Philadelphia
    • Windsor Suites Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 45.00 per night.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Yes, cats and dogs stay free. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - 2:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Tir na nOg (3-min walk), Amuse (4-min walk), and Ruth's Chris Steak House (6-min walk).
    • No, this hotel doesn't have a casino, but SugarHouse Casino (11-min drive) and Harrah's Casino and Racetrack (21-min drive) are both nearby.
    • The Windsor Suites has 2 bars and a seasonal outdoor pool, as well as a 24-hour fitness center.
    8.8.Fabulous.
    • 10.0.Exceptional

      Everyone was very friendly and helpful. The location is great, and the room had everything I needed.

      5 night trip, Sep. 4, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Parking service not good Bad attitude and very slow

      Sharon, 1 night trip, Sep. 2, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Philly City Center

      Two day trip to explore the historical area in central Philly

      Philip, 3 night romance trip, Aug. 6, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel has spacious rooms and are beautifully renovated. The staffs are friendly. The location is very convenient.

      Grant, 1 night family trip, Aug. 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Fantastic location, staff always ready to help. Ivy our housekeeper was on top of everything that we need. Looking forward to come back

      1 night family trip, Jul. 22, 2019

      Verified Expedia guest review

    • 4.0.Fair

      The staff checked us in a suite which had a known AC issue. The guest that checked out from suite 615 before we checked in was given free parking because of the heating problem in that suite. This was documented in their guest request sheet - dated 07.21.2019. I had to check out of my rooms 3 times during my 2 night stay. After I complained, they moved us into a room with one bed - we are a family of 2 Adults and 2 children (7 years and 9 months). The sofa bed was very uncomfortable and had exposed sharp metal pieces coming out from the sides. I was later again transferred into a new room with two beds after speaking with Chris (front desk manager). It was one of the hottest days of the year with heat warnings. The hotel should not over book their rooms with known maintenance issues. At a minimum admit there is an issue without the guest going through a frustrating process at 3:00 am, calling, and coming down to front desk before someone does something about the issue. Lastly, some of the valet parking staff are really rude.

      2 night family trip, Jul. 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean, spacious and comfortable.

      Great location, friendly swift service. Renovated rooms, fun outdoor rooftop pool. Suites well equipped.

      1 night family trip, Jul. 18, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel located in the heart of Philadelphia’s Center City just 3 min walk from the Suburban Station. Minutes away from the Reading Terminal Market and Philadelphia City Hall.

      Aga, 1 night romance trip, Apr. 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Location was fabulous with so many items on our to-see list being a 5 min walk away. Room was beautiful and clean. Staff was friendly and helpful.

      2 night romance trip, Apr. 7, 2019

      Verified Expedia guest review

    • 6.0.Good

      Horrible service. Acceptable comfort/cleanliness.

      The hotel itself was fine - clean and comfortable. The service was terrible. The front desk staff was rude. Check in took 15 minutes. The attached garage was in a state of chaos and lost our car. Not family-friendly. I attempted to contact the manager, but was told that she had never had any complaibts and essentially did not velieve a thing i said. Stay elsewhere.

      1 night family trip, Sep. 17, 2021

      Verified Hotels.com guest review

    See all 1,685 reviews