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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with restaurant, near The McPherson Playhouse

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Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Property amenity

Reviews

9.0 out of 10
Wonderful
In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.

Popular amenities

  • 24/7 front desk
  • Gym
  • Electric vehicle charging point
  • Laundry facilities
  • Parking available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
The current price is CA $194
CA $229 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Fridge, coffee/tea maker, electric kettle

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed
Front of property - evening/night

Hotel Rialto

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 2,148 reviews
The price is CA $256
CA $299 total
includes taxes & fees
May 14 - May 15
Hotel Rialto
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About the area

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • Royal BC Museum - 11 min walk - 1.0 km
  • British Columbia Parliament Building - 13 min walk - 1.1 km
  • Victoria Harbour - 14 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
  • Victoria Intl. Airport (YYJ) - 31 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Roche Harbor, WA (RCE) - 16.1 miles/26 km
  • Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
  • Lopez Island, WA (LPS) - 20.1 miles/32.3 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Government Street and Victoria Harbour. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also within a short drive of Victoria Clipper Ferry Terminal and University of Victoria. The helpful staff and central location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (CAD 30 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 591 ft (CAD 16 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Edwardian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 1.00 percent destination fee will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 20 per night

Parking

  • Valet parking costs CAD 30 per day with in/out privileges
  • Parking is available nearby and costs CAD 16 per day (591 ft away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Carlton Plaza Hotel?

Yes. Valet parking costs CAD 30 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?

You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.

What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Carlton Plaza Hotel like?

Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Downtown
Parking
Lobby
Bathroom
Store
Breakfast

What guests liked

  • Breakfast at the on-site restaurant, Ruby, was highly praised for its great quality and delicious options. (11 reviews)
  • The on-site restaurant offered delicious food and a great selection of nearby restaurants were within walking distance. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

My new favourite for Victoria

Great location. Handy to walk to restaurants and shops on the waterfront. Wonderful restaurant on site for breakfast. Water filling station in lobby. Good security. One out of two elevators closed at night to minimize noise. Quiet location. Valet parking available.
Elizabeth, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Shawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good stay

Staff were friendly. Location was good for walking to places we wanted to visit. Some noise at night with nightclub close by.
2-night trip
Verified Hotels.com guest review

6/10 Good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

arlene, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Araceli, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We went for a family vacation and it was great. Rooms were comfortable. The helpful staff was the best part
Joseph, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel offers great service

The hotel is in a great location, close to all the sights you would want to see in Victoria. The service was excellent and they checked in with me via SMS text a couple of times during the day. The only negative during my stay was the noise from the night club that is located in the same building. I could hear and the feel the vibrations from the music.
Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lupine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible! They cancelled our room without telling us. Said they tried to take $2 off our card, lie! No way that wouldnt have went through. Busy weekend in victoria everything in town was booked our family of 6 was stuck without a place to stay.
Kyle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was clean with recent updates.

Carolyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lush

All the room was really nice everyone was lovely and I would definitely stay there again over the choice of staying at Ocean Island hostel
AdamVox, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in fantastic location. Top notch service
Gordon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Right downtown walking distance to most places

Great location right downtown, walking distance to everywhere we needed to go! Very helpful, friendly staff! Valet parking was a great service! Comfortable rooms!
Heather, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bonabie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nandia, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Theo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome experience

The friendlyness and attentiveness of the staff made for a excellent stay. They bent over backward to meet our needs. The rooms were comfortable and sufficient. The free gourmet coffee service was a pleasant surprise. The restaurant was excellent for breakfast. Downtown location was very convenient to restaurants and sightseeing.
Joseph, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spring break

Had a great 2 night stay. Used the valet parking and it was easy. Staff was friendly. The location was perfect for us as we wanted to walk around to visit cafes, restaurants, Chinatown and the Inner Harbor area.
Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 4-night business trip
Verified Hotels.com guest review