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Extended Stay America Austin - Downtown - Town Lake, Austin

2.5 stars2.5 stars
507 S. First St.AustinTX78704United States of America
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Good3.0 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
429See all 429 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

Extended Stay America Austin - Downtown - Town Lake, Austin

from $153 CAD
  • Deluxe Studio, 1 Extra large Double Bed with Sofa bed, Smoking
  • Studio, 1 Large Double Bed, Non Smoking
  • Studio, 2 Large Double Beds, Non Smoking
  • Studio, 1 Large Double Bed, Smoking
  • Deluxe Studio, 1 Extra large Double Bed with Sofa bed, Non Smoking
  • Studio, 1 Extra large Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Hotel Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Austin - Downtown - Town Lake, Austin’s small print

Also known as

  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Hotel Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 429 reviews

Extended Stay America Austin - Downtown - Town Lake, Austin
Poor1.0 / 5
Dirty & Smelly
Had to move three times due to room issues, including a dead cockroach. Hallway smelled like garbage when I showed up, and then later one smelled strongly like marijuana. Dog barked into the wee hours. Staff didn't ask how my stay was when checking out. Will NOT stay at an Extended Stay America ever again.
1 night trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Good3.0 / 5
Basic hotel with kitchen
The hotel is basic standard, nothing exciting. I DO like that housekeeping comes only once per week because it's such a waste to pay for someone to make your bed and tidy up your towels every single day. There were breakfast snacks and fruit easily available in the morning. The employees were friendly. It was quiet, the air conditioning worked fine. The bat bridge is simple 8 minute walk away. The only negatives, which were not REALLY negatives, is that there is no grocery store extremely close so if you don't have a car that's not convenient. It's a 20 minute walk into downtown which was fine for me.
4 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Good3.0 / 5
The Hotel stunk, like a chemical smell. Maybe they were doing some work in the hotel, but the smell was VERY strong. The location is not real convenient. It is right on the corner of a pretty busy intersection with only 1 entrance. A little hard to get in and out of. My room was at 84 degrees when I checked in, so it took about 2 hours to cool down.
2 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Poor1.0 / 5
No room change for 3 days, room phone and coffee maker didn't work, didn't provide taxi call
3 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Fair2.0 / 5
Dirty Room
There was used dental floss on my vanity. When I pulled down the comforter I found hairs all over the white sheets. There was a dirty towel hanging on the back of the door. The room wasn't cleaned/bed wasn't made once during my four night stay.
4 night business trip

See all reviews

Extended Stay America Austin - Downtown - Town Lake, Austin

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