ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

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Beach
Beach
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5-star property
Lakefront hotel with spa, near Lake Lugano

9.8/10 Exceptional

21 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Air conditioning
Map
Via del ciclamino 5, Porlezza, 22018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Steam room
  • Self parking
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
For families
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Lake Lugano - 1 min walk
  • Villa del Balbianello - 59 min drive

Getting around

  • Lugano (LUG-Agno) - 38 min drive
  • Milan Malpensa Airport (MXP) - 70 min drive
  • Linate Airport (LIN) - 77 min drive
  • Melide Station - 22 min drive
  • Lugano (QDL-Lugano Rail Station) - 26 min drive
  • Lugano Station - 27 min drive

Restaurants

  • Parco San Marco Lifestyle Beach Resort - 4 min walk
  • Porlezza - 4 min walk
  • La Taverna - 12 min walk
  • Restaurant Osteria del Porto - 4 min drive
  • Trattoria La Vigna - 4 min drive

About this property

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5-star luxury hotel by the lake
You can look forward to a terrace, dry cleaning/laundry services, and a bar at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort. Treat yourself to a body scrub, a manicure/pedicure, or a body treatment at SPA CEò, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a 24-hour front desk, and concierge services
  • An elevator, massage treatment rooms, and ATM/banking services
  • Luggage storage
Room features
All 15 rooms feature comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Dutch, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 3
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 30 per day; includes in/out privileges)

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA CEò has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Kitchen/kitchenette use costs EUR 100 per stay

Renovations and closures

The following facilities or services will be unavailable from November 6 2022 to January 2 2023 (dates subject to change):
  • One of the swimming pools
The property is closed between January 2 and March 22.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 50.00 per pet, per day

Parking

  • Covered self parking costs EUR 30 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number CHE-237.312.363

Also known as

Aria Retreat SPA
Aria Wellbeing Retreat SPA
Aria Wellbeing Suites Retreat
ARIA Retreat SPA The Leading Hotels of the World
ARIA Wellbeing Retreat SPA The Leading Hotels of the World

Frequently asked questions

Is ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort currently open?
The property is closed between January 2 and March 22.
How much does it cost to stay at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort on 1 Nov 2022 start from CA $720, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offer free cancellation for a full refund?
Yes, ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, there's an indoor pool and an outdoor pool. One of the pools will be unavailable from November 6 2022 to January 2 2023 (dates subject to change).
Are pets allowed at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 50.00 per pet, per day.
Is parking offered on site at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes. Self parking costs EUR 30 per day.
What are the check-in and check-out times at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
You can check in from 4:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
No, this hotel doesn't have a casino, but Casinò di Campione (7.4 mi) is nearby.
What is there to do at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort and nearby?
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, there's an onsite restaurant. Nearby restaurants include Parco San Marco Lifestyle Beach Resort (4-min walk), porlezza (4-min walk), and La Taverna (12-min walk).
Does ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker.
What's the area around ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort like?
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort is a short 1-minute walk from Lake Lugano and 19 minutes' walk from Porlezza Lakeshore Park.

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

9.9/10

Property conditions & facilities

9.7/10

Eco-friendliness

6/10 Good

Too many children that spoiled our dinners every night. Screaming up and down while we were eating dinner.
Tamar, 18-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super luxurious room!
One of the best rooms I’ve ever stayed! It was super luxurious feeling, the staff was always super nice and ready to help. The only thing that is kind of bizzarre is that you are on a super luxury hotel that shares amenities with a 3 stat hotel on the some property. But in general was amazing. Also dinning at la musa was a really culinary experience.
Eugenio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jim, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Definitely an experience!
Daniele, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leonardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing place! Service was excellent too 😊
2-night trip
Verified Hotels.com guest review