Hôtel Reisen in The Unbound Collection by Hyatt

Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Primary image
Indoor pool
Balcony
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Overview of Hôtel Reisen in The Unbound Collection by Hyatt

Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
Waterfront hotel with 2 bars/lounges, near Nobel Museum

9.4/10 Exceptional

213 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Skeppsbron 12, Stockholm, 111 30
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Room service
  • Spa services
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Central Stockholm
  • Vasa Museum - 4 min drive
  • ABBA The Museum - 5 min drive
  • Stockholm Palace - 12 min drive
  • Gröna Lund - 15 min drive
  • Skansen - 27 min drive
  • Ericsson Globe - 10 min drive
  • Mall of Scandinavia - 20 min drive

Getting around

  • Stockholm (BMA-Bromma) - 15 min drive
  • Stockholm Arlanda Airport (ARN) - 35 min drive
  • Stockholm (XEV-Stockholm Central Train Station) - 18 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm Central Station - 18 min walk
  • Gamla stan T-Bana - 7 min walk
  • Kungsträdgården T-Bana - 8 min walk
  • Slussen T-Bana - 11 min walk

Restaurants

  • Grill Ruby - 2 min walk
  • Under Kastanjen - 3 min walk
  • Magnus Ladulås - 3 min walk
  • Texas Longhorn - 3 min walk
  • Grillska huset - 4 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

5-star luxury hotel in the heart of Central Stockholm
Take advantage of a library, dry cleaning/laundry services, and 2 bars at Hôtel Reisen in The Unbound Collection by Hyatt. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a Swedish massage, or a facial. The onsite restaurant, Restaurant Reiss, features ocean views and Scandinavian cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, a front desk safe, and a 24-hour front desk
  • Smoke-free premises, multilingual staff, and outdoor furniture
  • Guest reviews speak highly of the breakfast
Room features
All guestrooms at Hôtel Reisen in The Unbound Collection by Hyatt feature perks such as laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with heated floors and designer toiletries
  • 55-inch LED TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for a SEK 100 fee
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Covered onsite valet parking (SEK 895 per night)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1690
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, facials, and manicures and pedicures.

Dining

Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This piano bar specializes in Scandinavian cuisine and serves light fare only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SEK 325 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)

Parking

  • Covered valet parking costs SEK 895 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the swimming pool
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a SEK 100 fee.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Frequently asked questions

Does Hôtel Reisen in The Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, Hôtel Reisen in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Reisen in The Unbound Collection by Hyatt?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Hôtel Reisen in The Unbound Collection by Hyatt on 21 Oct 2022 start from CA $238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Reisen in The Unbound Collection by Hyatt?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Reisen in The Unbound Collection by Hyatt?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hôtel Reisen in The Unbound Collection by Hyatt?
Yes, dogs are welcome. There's a charge of SEK 350 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hôtel Reisen in The Unbound Collection by Hyatt?
Yes. Valet parking costs SEK 895 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Reisen in The Unbound Collection by Hyatt?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel Reisen in The Unbound Collection by Hyatt?
No, this hotel doesn't have a casino, but Casino Cosmopol Stockholm (5-min drive) is nearby.
What is there to do at Hôtel Reisen in The Unbound Collection by Hyatt and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Hôtel Reisen in The Unbound Collection by Hyatt also has a sauna.
Are there restaurants at or near Hôtel Reisen in The Unbound Collection by Hyatt?
Yes, Restaurant Reiss offers Scandinavian cuisine and ocean views. Nearby restaurants include Magnus Ladulås (3-min walk), Texas Longhorn (3-min walk), and Grillska huset (4-min walk).
What's the area around Hôtel Reisen in The Unbound Collection by Hyatt like?
Hôtel Reisen in The Unbound Collection by Hyatt is located on the waterfront in Central Stockholm, a short 7-minute walk from Gamla stan T-Bana and 5 minutes' walk from Stockholm Palace. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Matthew, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 2-night trip
Verified Hotels.com guest review

6/10 Good

We loved the location and the staff . The hotel has great amenities and service , but the bathroom was ridiculously small - as was the closet area which was so dimly lit that you needed a flashlight to see anything . It also seems that their night staff is. It permanent and therefore unable to help if there is an emergency. We had one and while the night manager worked very hard to find a solution, he just did not have access to the tools which would have enabled him to solve the problem
Sneh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasure trip to Stockholm. Wanted a place by the water with all the amenities. Was a wonderful choice.
Joel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bitte, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really great!
Really beautiful hotel and such a great location, too. It's right on the water in Gamla Stan and is in very close-by proximity to bars, cafes, restaurants, museums- anything you can imagine. The staff went above and beyond each day of our stay - I cannot say enough about how great each of them were! From the check-in staff opening the elevator for us as we would walk in to the hotel to the bartenders already pouring a lager for my fiancé as we'd walk up to the bar area. They all were wonderful and so friendly and helpful. The only negative I have to say is that I should have looked closer and seen that this hotel does not have air conditioning - I know it is very rarely needed in Sweden but the week we were there it was unprecedented heat and we ended up having to ask for a fan and kept having to go down to the bar to get a bucket of ice. I am aware however that this is my own fault for not reading closer when booking. The rest of the hotel I cannot fault.
Ainsley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little Gem
Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stockholm stay
Wow!!! Customer service-outstanding. Location-outstanding. Our room was amazing and very comfortable. Reception staff-checked in ultra early post cruise and they gave us rooms right away.
Sandra, 1-night trip with friends
Verified Hotels.com guest review