DoubleTree by Hilton Boston - Downtown in Boston: Reviews, Deals, and Hotel Rooms on Hotels.com

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Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near Boston Common

8.0/10 Very good

1,006 verified Hotels.com guest reviews

Property highlights

Parking available

Internet access

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Price available on 07/05/2023

821 Washington Street, Boston, MA, 02111

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Valet parking
Room service
Coffee shop/cafe
24-hour business center
Business center
3 meeting rooms
Terrace
24-hour front desk

For families

Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
Terrace

Room options

About this area

What's nearby

In Bay Village
Boston Common - 11 min walk
Newbury Street - 12 min walk
Copley Place - 15 min walk
Copley Square - 17 min walk
Quincy Market - 19 min walk
Faneuil Hall Marketplace - 20 min walk
Boston Harbor - 21 min walk
Massachusetts General Hospital - 21 min walk
New England Aquarium - 23 min walk
Hynes Convention Center - 24 min walk

Getting around

Logan International Airport (BOS) - 12 min drive
Boston, MA (BNH-Boston Harbor Seaplane Base) - 13 min drive
Bedford, MA (BED-Laurence G. Hanscom Field) - 33 min drive
Norwood, MA (OWD-Norwood Memorial) - 34 min drive
Beverly, MA (BVY-Beverly Municipal) - 34 min drive
Lawrence, MA (LWM-Lawrence Municipal) - 36 min drive
South Station - 13 min walk
Back Bay Station - 14 min walk
North Station - 27 min walk
Tufts Medical Center Station - 1 min walk
Chinatown Station - 5 min walk
Boylston Station - 6 min walk

Restaurants

Royale Boston - 4 min walk
The Tam - 4 min walk
Rock Bottom Restaurant & Brewery - 5 min walk
Wisteria Restaurant - 1 min walk
Starbucks - 1 min walk

About this property

DoubleTree by Hilton Boston - Downtown

Located 4.9 mi (7.9 km) from the airport, DoubleTree by Hilton Boston - Downtown offers a great location, putting you within a 15-minute walk of Boston Common and Newbury Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Wisteria, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers like that it's only a short walk to public transportation: Tufts Medical Center Station is steps away and Chinatown Station is 5 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

267 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-out available
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
WiFi and wired Internet access in rooms*

Parking

Onsite parking available only on request
Covered onsite valet parking (USD 59.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)

Traveling with children

Children stay free (see details)

What to do

Access to nearby indoor pool
Access to nearby health club
Hiking/biking trails nearby
Segway rentals/tours nearby

Working away

24-hour business center
3 meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Flat-screen television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower only
Designer toiletries
Hair dryer

Stay connected

Desk
WiFi and wired internet for a surcharge
Phone

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Dining

Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 23.00–23 per person

Parking

Covered valet parking costs USD 59.00 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - C0015000351

Also known as

Boston Downtown DoubleTree

Boston Downtown Hilton

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Hilton DoubleTree Boston Downtown

Doubletree Boston - Downtown Hotel Boston

DoubleTree Hilton Boston Downtown Hotel

Doubletree By Hilton Boston

DoubleTree by Hilton Boston - Downtown Hotel

DoubleTree by Hilton Boston - Downtown Boston

DoubleTree by Hilton Boston - Downtown Hotel Boston

Frequently asked questions

Does DoubleTree by Hilton Boston - Downtown offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Boston - Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at DoubleTree by Hilton Boston - Downtown?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Boston - Downtown on 5 Jul 2023 start from CA $263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Boston - Downtown?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Are pets allowed at DoubleTree by Hilton Boston - Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Boston - Downtown?

Yes. Valet parking costs USD 59.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Boston - Downtown?

You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Boston - Downtown?

No, this hotel doesn't have a casino, but Encore Boston Harbor (7-min drive) is nearby.

What is there to do at DoubleTree by Hilton Boston - Downtown and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.

Are there restaurants at or near DoubleTree by Hilton Boston - Downtown?

Yes, Wisteria offers American cuisine.

What's the area around DoubleTree by Hilton Boston - Downtown like?

DoubleTree by Hilton Boston - Downtown is a short 1-minute walk from Tufts Medical Center Station and 11 minutes' walk from Boston Common. The local area is considered walkable as well as being good for public transport.

8.0

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

4 Jun 2023

Disappointing

Broken ice machine 3rd and 2nd floors (gave up after that), no cookies at check in (no biggie but was promised), filthy windows obscured city view which we paid to have, pillows and bed were so uncomfortable no one slept well. Room temperature kept fluctuating despite thermostat settings. I am 5' 8" and had to squat to get under shower head as it was level with my chin. Text feature to communicate with front desk they did not respond to for hours. Housekeeping knocked to ask when we were leaving an hour before check out. I detest being made to feel like I need to rush to leave when we paid for the space. I am a 'go with the flow' kind of person but as the issues kept piling up this was a very disappointing stay and was not even close to worth the price we paid. I would never stay here again. Thankfully there are many other lodging options in Boston to enjoy. If you want a comfortable rest where customer service is King and amenities aren't dingy/defunct then skip the Double Tree/Hilton Downtown Boston.