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All properties in Quebec, Quebec, Canada
1 room, 2 adults

Fairmont Le Chateau Frontenac, Quebec

4.5-star4.5 stars
1 rue des Carrieres, Quebec, QC, G1R 4P5, Canada

4.5-star ski-in/ski-out hotel with spa, near Quebec City Town Hall
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Check-in and valet service were great. Amazing view of St-Lawrence River and La Citadelle…Aug. 4, 2020
  • Tout était parfait mais le prix des chambres est élevés Aug. 4, 2020

Fairmont Le Chateau Frontenac, Quebec

from $322 CAD
  • Room, 1 King Bed, Non Smoking, No View (Fairmont)
  • Deluxe Room, 1 King Bed, Non Smoking, No View
  • Room, 1 King Bed, Non Smoking, River View (Fairmont Gold)
  • Room, 1 King Bed, Non Smoking, City View (Fairmont Gold)
  • Signature Room, 1 King Bed, Non Smoking, Multiple View
  • Room, 1 King Bed, Non Smoking, City View (Fairmont)
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, River View
  • Room, 1 Queen Bed, Non Smoking, No View (Fairmont)
  • Deluxe Room, 1 Queen Bed, Non Smoking, No View
  • Room, 1 Queen Bed, Non Smoking, City View (Fairmont)
  • Deluxe Room, 1 Queen Bed, Non Smoking, City View
  • Deluxe Room, 1 Queen Bed, Non Smoking, River View
  • Room, 2 Double Beds, Non Smoking, No View (Fairmont)
  • Deluxe Room, 2 Double Beds, Non Smoking, No View
  • Family Studio, 2 Double Beds, Non Smoking, Multiple View
  • Room, 2 Double Beds, Non Smoking, City View (Fairmont)
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, River View (Fairmont)
  • Suite, 1 King Bed (Frontenac Suite King)
  • Suite, 1 King Bed (Elizabeth II Suite)
  • Suite, 1 King Bed (Hitchcock Suite)
  • Suite, 1 King Bed (Celine Dion Suite)
  • Suite, 1 King Bed (Charles De Gaulle Suite)
  • Suite, 1 King Bed (Van Horne Suite)
  • Suite, Multiple Beds (Suite Trudeau Trudeau)
  • Suite, 1 King Bed (Roosevelt Suite)
  • Suite, 1 King Bed (Churchill Suite)
  • Junior Suite, 2 Double Beds
  • Fairmont Gold, 1 Queen Bed, River View
  • Fairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Signature Room, 1 King Bed
  • Fairmont Gold, Signature Room, 2 Double Beds
  • Standard Room, 1 Queen Bed (Moderate Queen)
  • Room, 2 Double Beds (Fairmont Gold Old Quebec)
  • Deluxe Room, 2 Double Beds, River View
  • Junior Suite, 1 King Bed

What’s around Fairmont Le Chateau Frontenac, Quebec

Landmarks

  • In Old Quebec
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk
  • Quartier Petit Champlain - 5 min walk
  • Place Royale - 5 min walk
  • Parliament Building - 10 min walk
  • Le Capitole - 11 min walk

Getting around

  • Jean Lesage Intl. Airport (YQB) - 27 min drive
  • Quebec Palace Station - 13 min walk
  • Quebec Sainte-Foy Station - 27 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 611 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-3:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking (limited) *

  • Electric vehicle charging point

Offsite

  • Ski shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1893
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fairmont Le Chateau Frontenac, Quebec’s small print

Also known as

  • Chateau Fairmont
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: CAD 20 per accommodation, per night

Optional extras

Self parking costs CAD 40 per day

Valet parking costs CAD 40.00 per day with in/out privileges

Microwaves are available for CAD 35.00 per stay

Refrigerators are available for CAD 35.00 per day

Rollaway beds are available for CAD 35.0 per night

Buffet breakfast is offered for an extra charge of CAD 32.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 50 per accommodation, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

Wired Internet access is available in guestrooms for CAD 13.95 per night (rates may vary)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fairmont Le Chateau Frontenac, Quebec

  • Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?
    Yes, Fairmont Le Chateau Frontenac does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Fairmont Le Chateau Frontenac?
    Yes. Self parking costs CAD 40 per day. Valet parking costs CAD 40.00 per day. Parking spots may be limited.
  • Is there a pool at Fairmont Le Chateau Frontenac?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Fairmont Le Chateau Frontenac?
    Yes, pets are welcome. There's a charge of CAD 50 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Fairmont Le Chateau Frontenac?
    You can check in from 4 PM to 3:30 AM. Check-out time is noon.
  • Are there restaurants at or near Fairmont Le Chateau Frontenac?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Fairmont Le Chateau Frontenac?
    Yes, an airport shuttle is available.

Recent reviews

Exceptional 9.4 From 2,615 reviews

Exceptional 10.0
Sejour plaisant,personnel tres gentil acceuillant,lit hyper confortable c est comme dormir sur un nuage😁,chambre tres propre et sent le propre
Sandra, ca1 night family trip
Very Good 8.0
Overall very nice. I love Quebec City and to stay in the castle hotel was mesmerizing. One thing I did notice was that the hotel staff always asked us if we were guests at the hotel each time we walked through the doors during our stay and did not ask the white couples and families ahead of us which I’m not sure what the protocol was to do that but it got annoying after the 4th time of being asked. Maybe I am being a bit sensitive bit I also noticed the same hotel staff members greeting customers as they came and go except for us. Besides that one detail it was good overall. Not as clean as you would expect since the building is old and the service is definitely not what you expect out of a “5 star” hotel as I found the staff not overly friendly and I did not get the over the top service I expect from a hospitality standpoint. (Had better service at hotels such as Hilton etc). But not like they were rude though but seems robotic.
Eva, ca2 night trip
Fair 4.0
A bitt disapointed
Pool not avalible The pool was closed ...hotels .com did not mention that or the hotel faild to call me ...they told me the they don t know why i wasn t notified A trip with kids and upon arrival they say the pool is closed ...imagine ...very disapointed
Jose, ca2 night family trip
Exceptional 10.0
A Must Do
Hands down a MUST do on any Quebec trip. This place is stunning. Pictures don’t do it justice. The rooms are amazing. The hospitality is by far the greatest service I have ever experienced. They had amazing Covid policies in place as well, provided masks, sanitizers everywhere, temperature taking. You can sign up for tours of the building. We did an amazing wine tasting that was beyond expectations- we ended up purchasing a few bottles after! Yum! Le Sam bar inside is AMAZING! The mixologists make the most amazing drinks. Shout out to Sebastion and Mike! The food is great also although we never had breakfast but I hear it’s a great view from the dining room as well. There is so much to do and I highly recommend this place even if it’s for a night! It’s breathtaking!!
Caitlin, ca3 night trip
Exceptional 10.0
Breathtaking hotel
Laura, ca2 night trip
Exceptional 10.0
Covid-19
Covid-19 protection was excellent. I was amazed that the hotel still provided full room service, with clean towels every day.
John, ca2 night trip
Good 6.0
Noisy rooms
The room was so noisy. We could hear everything in the room next door - every word. Instead of a classy response from the check out clerk, I got lectured about not calling immediately when the noise occurred. Very disappointing
Caroline, ca2 night family trip
Good 6.0
good not great
Overall the stay was good. However there’s a few things to consider. The Ac is in the room so it is quite noisy. The windows were very dirty and he bathroom quite small. Location though it’s amazing. And the staff were very very nice and helpful
ca2 night family trip
Very Good 8.0
Travel in 2020
Due to the COVID-19, the swimming pool and Spa were unfortunately closed. The others are good, the location is also very convenient
ca1 night trip with friends
Very Good 8.0
Worth staying once only
The Chateau is beautiful from outside and also the lobby area. But there is nothing special in the rooms. I booked a deluxe king bed size room, pet-free. For the 'no per' reason, they put me in a queen bed room on the 5th floor and they said they've upgraded me to a river view room for free. To see the river i had to bend over to see a small portion of the river :))) I talked to them before my arrival to ensure the room is clean and pet-free and the lady laughed at me when I asked about the cleanliness of the room!!! Let me tell you; there was a small dirty towel in the vanity's drawer. I guess the last person cleaned her face and left it there and nobody saw it! Also, the electric kettle had leftover water in it and there was an opened package of tea bag sitting beside it!!! I did not expect that from Fairmont! And the worst part (maybe it was out of the hotel's control) was that, a guest with a huge dog was staying on the same floor. There was only one elevator working and i have no idea why the other one was off. So the elevator smelled so bad, like a sweaty dog, all the time and I am allergic! They were not organized in valet parking. If you don't have enough staff, please let us self-park! But in general it was ok. We did not spend too much time in the hotel.You can walk everywhere. There are many nice restaurants in the area.
Mahshid, ca2 night family trip

Fairmont Le Chateau Frontenac, Quebec

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