Hotel Maya Kuala Lumpur

Photo gallery for Hotel Maya Kuala Lumpur

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, memory foam beds, in-room safe, desk

Overview of Hotel Maya Kuala Lumpur

VIP Access

Hotel Maya Kuala Lumpur

5.0 star property
Luxury hotel with spa, near Petrosains Science Discovery Centre

7.8/10 Good

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
138, Jalan Ampang, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 6 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 8 min walk
  • Pavilion Kuala Lumpur - 21 min walk
  • Berjaya Times Square - 31 min walk
  • Petaling Street - 3 min drive
  • Kuala Lumpur Tower - 9 min drive
  • World Trade Centre Kuala Lumpur - 12 min drive
  • Mid Valley Megamall - 16 min drive
  • Kuala Lumpur Sentral - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 25 min walk
  • Kuala Lumpur Sultan Ismail Station - 26 min walk
  • Bukit Nanas Station - 6 min walk
  • KLCC Station - 8 min walk
  • Dang Wangi Station - 8 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Maya Kuala Lumpur

Putting you in a great location within just a 10-minute walk of Petronas Twin Towers and KLCC Park, Hotel Maya Kuala Lumpur offers an airport shuttle (available 24 hours) for MYR 191.00 per vehicle one-way. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Maya Brasserie, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and location. Public transportation is just a short walk: Bukit Nanas Station is 6 minutes and KLCC Station is 8 minutes.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 284 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Anggun Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining

Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for MYR 100 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Eugene Cheng Swee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rahmani, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Norifumi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

CHERIE, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maya Hotel is certainly a budget friendly option for a fantastic stay at the heart of Kuala Lumpur. It may not compete with the newer and luxurious hotel within the vicinity but the overall experience is excellent. Spacious rooms, clean toilet, decent beds for a rest, helpful staff and very convenient location. Overall it was a good stay.
JOHAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staffs, service and food are excellent.
Hamidah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Best to avoid this hotel at the moment.
Had to move rooms at 10:30pm due to no water being available on the whole 3rd floor. Spent an hour reorganizing my things. Was assured something by Farzeen (front desk clerk) about the new room which was misleading/a blatant lie. When I confronted him in the morning about it he just nonchalantly acknowledged the lie. Breakfast was quite substantial yet lacking in variety. No yogurt, no cheese, minimal fruit. Requesting an omelette proved a semi mission as the chef didn’t speak any English whatsoever and there wasn’t any other staff member in the restaurant. Omelette was very below par. Other than the attractive decor this hotel is certainly not worthy of 5 stars. For an allround pleasant experience there are many better hotels in the area that far exceed Maya. Was offered no compensation/gesture for the late night inconvenience. I have a strong feeling there have been so many similar issues to mine that the staff are apathetic and management has most likely embarked on a no compensation other than exceptional circumstances approach.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful 3 days 2 night stay
I love this hotel, request for higher floor with view of klcc. Guess what..my room 2101 was superb with partial view of klcc and saloma link. Really...really love this hotel. They provide free parking too. This hotel is just a short walk to klcc.
Day view vs night view of klcc
Day view vs night view of saloma link
KHAIRUL BARIAH, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicee
Hydropool was amazing. Operate till 10.00pm
1-night business trip
Verified Hotels.com guest review