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1 room, 2 adults

Sheraton On The Falls Hotel, Niagara Falls

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with 3 restaurants, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Room
Great room
Value for money
Value for money could be better
2717See all 2,717 Hotels.com reviews
From 8,232 reviews

TripAdvisor Traveller Rating

Sheraton On The Falls Hotel, Niagara Falls

from $107 CAD
  • Room, 2 Queen Beds, No View
  • Room, 1 Queen Bed, No View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, City View
  • Room, 2 Queen Beds, View
  • Room, 1 Queen Bed, View (Partial Fallsview)
  • Room, 2 Queen Beds, View (American Fallsview)
  • Room, 2 Queen Beds, View (Fallsview)
  • Deluxe Room, 2 Queen Beds, View (Superior Fallsview)
  • Deluxe Room, 1 King Bed, View (Superior Fallsview)
  • Room, 1 King Bed, Fireplace, View (Fallsview)

What’s around Sheraton On The Falls Hotel, Niagara Falls

Top spots nearby

Recommended by this property

  • Oakes Garden Theatre (1-minute walk)
  • Great Canadian Midway (1-minute walk)
  • Casino Niagara (2-minute walk)
  • Fallsview Indoor Waterpark (2-minute walk)
  • Crystal Caves (2-minute walk)
  • Rainbow Tower (3-minute walk)
  • Horseshoe Falls (14-minute walk)

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 21 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 39 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 11 min drive
  • Niagara Falls Station - 13 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

About Sheraton On The Falls Hotel, Niagara Falls

Luxury hotel with direct Niagara Falls views and onsite spa


All about the view


Sheraton On The Falls is located just across the famed Niagara Falls, offering views of both Canadian and American falls.


The roaring Falls


Visiting Niagara Parks you have the choice of seeing the Falls up close and personal, from behind or even above. If you need a quiet break, enjoy the Butterfly Conservatory or meet Bottlenose Dolphins at Marineland.


A hub of activity


Join the Social Hour in the lobby to try local wines accompanied by Hors D’oevre (surcharge) or get pampered at Christienne Fallsview Spa. You will have the choice to dine at Windows by Jamie Kennedy Fresh Grill & Winebar or the newly renovated Fallsview Buffet.


Fallsview Rooms


Comfortable guestrooms are all equipped with Sheraton Sweet Sleeper beds, large LCD TVs and free WiFi (surcharge). Choose between traditional guestrooms or Fallsview rooms with floor-to-ceiling windows.

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can rejuvenate at Christienne Fallsview Spa, located on the 14th floor with views of Niagara Falls. The spa features a Hydrotherapy Infinity Tub and guests are pampered with GUINOT skin care products. Signature treatments include aromatic facials, stress relief, hot stone massages, and holistic body treatments.

Dining

Massimo’s Italian - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel, Niagara Falls’s small print

Also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Resort fee

    Resort fee inclusions:

    • Internet access (may be limited)

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.2 From 2,717 reviews

    Sheraton On The Falls Hotel, Niagara Falls
    Fair4.0
    Great location but some rude staff.
    The room was what I expected for a themed place to stay. Dated and a bit worn but quite comfortable. Great water pressure in the shower, loads of hot water and an amazing view. Room service is tremendously overpriced and the food wasn't what I would have expected from a four star hotel. My main problem was at check in. Left my daughter with the car to get a cart to bring our luggage in as I don't like using valet service. She was treated very rudely by the valet, told that guests were not allowed to use the carts so she called me while I was checking in. I asked the front desk and was assured that guests were allowed to use them. I went outside and grabbed a cart and the valet pulled it away from me stating that I wasn't allowed to use one. Definitely rude and abrasive. I paid a lot of money to go to Niagara for my daughters birthday and did not expect this from a hotel employee.I posted about this and the hotel manager replied stating that they had been in touch with me and resolved it. This never happened. There was also a mysterious charge of over $500 on my credit card billed from the hotel. Discovered this when checking my credit card on my phone. Called the hotel and they removed it but that was curious. Overall, great location but not impressed with certain staff and how they treat guests. Started our vacation off on a very sour note.
    David john, ca2 night family trip
    Sheraton On The Falls Hotel, Niagara Falls
    Very Good8.0
    Awesome guest service
    The guest service representative, Jonathan was amazing, great customer service.
    Haifa, ca2 night family trip
    Sheraton On The Falls Hotel, Niagara Falls
    Good6.0
    Kids, kids, kids
    Great place for children, lots for them to do. However, we had no children so it was really loud and crowded and a little difficult to make our way through the crowds. I should have researched things better.
    Kim, ca1 night family trip
    Sheraton On The Falls Hotel, Niagara Falls
    Good6.0
    Charged too much to park!! Should be included not impressed with that.
    Christina, ca1 night romance trip
    Sheraton On The Falls Hotel, Niagara Falls
    Good6.0
    I didn’t not like the cleanliness of the room and washroom
    A Traveler, ca1 night family trip

    See all reviews

    Sheraton On The Falls Hotel, Niagara Falls

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