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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel, Niagara Falls

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with water park, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Despite measures in place regarding the mandatory masks, no one truly enforced them…Aug. 5, 2020
  • The service was horrible and lack of proper management for such a reputable hotel! The…Aug. 4, 2020

Sheraton On The Falls Hotel, Niagara Falls

from $98 CAD
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 Queen Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Park View
  • Room, 1 Queen Bed, Non Smoking (Partial Falls View)
  • Room, 2 Queen Beds, Non Smoking (American Falls View)
  • Room, 2 Queen Beds, Non Smoking (Falls View)
  • Deluxe Room, 2 Queen Beds, Non Smoking (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, Non Smoking (Falls View, High Floor)
  • Room, 1 King Bed, Non Smoking, Fireplace (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel, Niagara Falls

Landmarks

  • Heart of Niagara Falls
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Oakes Garden Theatre - 2 min walk
  • Crystal Caves - 4 min walk
  • Horseshoe Falls - 1.2 mi / 1.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 8 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Electric vehicle charging point

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel, Niagara Falls’s small print

Also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 25.0 per stay

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton On The Falls Hotel, Niagara Falls

    • Does Sheraton On The Falls Hotel offer free cancellation for a full refund?
      Yes, Sheraton On The Falls Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Sheraton On The Falls Hotel?
      Yes. Self parking costs CAD 35 per night. Valet parking costs CAD 55 per night.
    • Is there a pool at Sheraton On The Falls Hotel?
      Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton On The Falls Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Sheraton On The Falls Hotel?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Sheraton On The Falls Hotel?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Fallsview buffet (1-min walk), Mama Mia's (5-min walk), and Antica Pizzeria (6-min walk).
    • Is there an onsite casino at Sheraton On The Falls Hotel?
      Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
    • What is there to do near Sheraton On The Falls Hotel?
      Recommended spots to visit include Oakes Garden Theatre (2-min walk) and Casino Niagara (3-min walk), along with Crystal Caves (4-min walk) and Fallsview Indoor Waterpark (8-min walk).

    Recent reviews

    Very Good 8.0 From 4,434 reviews

    Exceptional 10.0
    recommend it, parking is expensive.
    Amazing falls view, amazing location. The room service was restricted because of COVID 19 . Also the parking fees 35 CAD per night that is too high I think for the area.
    Joseph, ca2 night family trip
    Good 6.0
    Great location, Outdated and not overly clean.
    The Hotel is in a prime location, staff was overall mostly friendly. The rooms are very outdated and did not feel clean, mostly the carpets and finding odd stains on the covers on the bed. We had to switch rooms due to our first room not having a working AC unit, but one thing I will commend them for is upgrading our room due to this. Hopefully they come up to standards in the future. There are many hotels within walking distance with nicer rooms.
    Bradley, ca2 night trip
    Exceptional 10.0
    great room
    Upgraded to a corner unit. Loved it. Only wish it was a jacuzzi instead of bath. But still very happy
    Gary, ca2 night trip
    Fair 4.0
    The staff were very friendly but but the room had an extremely musty smell that was overwhelming. The room was quite dated and definitely in need of a refresh including the beds.
    ca1 night family trip
    Very Good 8.0
    Good Location Thankfully
    The check in process was very slow and u organized. Social distancing wasn’t encouraged and it took forever. The elevators were very slow. Very, very, very slow. The room was clean but trash was left in the halls outside the elevator for the duration of our stay. Room view was lovely. The air conditioner in our room wasn’t working well and the television didn’t work at all.
    Joel, ca1 night trip
    Very Good 8.0
    Nice but dirty and crowded
    Was good, they should take some extra time to set up lines for elevators and other system to accommodate for the ridiculous amount of people coming In and out during Covid. Took along time to get an elevator and the garbages where over flowing everywhere you looked
    Trevor, ca1 night family trip
    Very Good 8.0
    The room was clean. Air conditioner did not work well so that was a problem. Pool area was not clean and not enough space with social distancing. Staff was helpful with the problems.
    ca1 night trip with friends
    Very Good 8.0
    ood
    Everything was good only thing was no cleaning service because of covid et no coffee machine in room because of the virus but at toronto each room had the coffee machine
    Mehmet, ca2 night family trip
    Very Good 8.0
    Quiet days
    Roger, ca2 night trip
    Fair 4.0
    The wait was long and the room smelled bad!
    Brian, ca3 night family trip

    Sheraton On The Falls Hotel, Niagara Falls

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