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Sheraton On The Falls Hotel

4 stars4 stars
5875 Falls AveNiagara FallsONL2G3K7Canada, 866-202-1815
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Excellent4.2 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
3196See all 3,196 Hotels.com reviews
From 6,436 reviewsTripAdvisor Traveller Rating

Sheraton On The Falls Hotel

Hotel Info: 866-206-0653

from $110 CAD
  • Standard Room, 1 King Bed, Jetted Tub, View
  • Deluxe Room, 2 Queen Beds, View
  • Deluxe Fallsview 1 King Jacuzzi
  • Deluxe Fallsview 2 Queen Beds
  • Corporate, Room
  • Room, 2 Queen Beds (Fallsview)
  • Deluxe Room, 1 King Bed with Sofabed, View
  • Room, 2 Queen Beds, No View
  • Room, 2 Queen Beds, Garden View
  • Standard Room, 2 Queen Beds, City View
  • Deluxe Fallsview King
  • Standard Room, 1 King Bed, City View
  • Standard Room, 2 Queen Beds, View
  • Room, 1 King Bed, City View
  • Room, 1 Queen Bed, No View
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, View
  • Room, 2 Queen Beds, City View
  • Room (American Fallsview)

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of CAD 30

Late check-out can be arranged for an extra charge of CAD 75

Self parking costs CAD 29.00 per night with in/out privileges

Valet parking costs CAD 45.00 per night with in/out privileges

Rollaway beds are available for CAD 20 per stay

Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Water park
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Outdoor seasonal pool
  • Outdoor pool
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 15
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping (daily)
  • Connecting/adjoining rooms available

Special features

Dining

Windows by Jamie Kennedy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Miniature golf on site
  • Playground on site
  • Water park access (surcharge)

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Sheraton On The Falls Hotel’s small print

Also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of CAD 30

Late check-out can be arranged for an extra charge of CAD 75

Self parking costs CAD 29.00 per night with in/out privileges

Valet parking costs CAD 45.00 per night with in/out privileges

Rollaway beds are available for CAD 20 per stay

Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 3196 reviews

Sheraton On The Falls Hotel
Excellent4.0 / 5
Check in was a little long however it was long weekend. Hotel staff added more concierge attendants to help move the line quicker.
1 night family trip
Sheraton On The Falls Hotel
Fair2.0 / 5
The worst hotel ever stayed in
The worst experience ever, Unpleasant smell, bad customer service, noisy environment.
1 night business trip
Sheraton On The Falls Hotel
Outstanding5.0 / 5
Good location
Very nice hotel, everything was good, but you have to be patient with the elevator.
1 night family trip
Sheraton On The Falls Hotel
Excellent4.0 / 5
Great hotel, not so great staff
Hotel is always good, however the staff are very hit and miss. They arent the most knowledgeable or helpful. And the room service staff were very rude to us when we ordered breakfast. Lots of room for improvement
1 night trip with friends
Sheraton On The Falls Hotel
Outstanding5.0 / 5
Great views, great location
I had never stayed at Sheraton on the falls. It was my first time because it was the cheapest hotel at the time that I booked. And it was great! The room was very spacious and the views were amazing. Location is great, right on Clifton Hill. I can't rate the food, because I didn't eat at the hotel. The only food item I bought was at the Starbucks at the lobby, where the already ridiculous prices were even worse ($5 for a cinnamon bun). In terms of my stay, the only negative thing would be that the tv channels are scarce and weirdly "positioned". However, since I didn't go to Niagara Falls to watch tv, it did not influence my rating of the stay. I would definitely recommend it!
1 night romance trip

See all reviews

Sheraton On The Falls Hotel

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