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Nuee Tulum

Photo gallery for Nuee Tulum

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Suite, 1 Queen Bed | Premium bedding, down comforters, in-room safe, individually furnished

Overview of Nuee Tulum

Nuee Tulum

3.5 star property
3.5-star beach hotel in Tulum with outdoor pool

6.8/10 Good

57 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Lounge area
Map
Calle 2 Pte., Tulum, QROO, 77760

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 7 min drive
  • Gran Cenote - 4 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Beach - 17 min drive
  • Tulum Mayan Ruins - 21 min drive
  • Sian Ka'an Biosphere Reserve - 34 min drive
  • Xel-Há Park - 18 min drive
  • Dos Ojos Cenote - 115 min drive

Restaurants

  • Ginger - 3 min walk
  • Taqueria Honorio - 5 min walk
  • Piola Pizzeria - 5 min walk
  • La Querida - 5 min walk
  • El Milagrito - 6 min walk

About this property

Nuee Tulum

Nuee Tulum features a rooftop terrace and puts you 3.7 mi (6 km) from Tulum Beach and 4.3 mi (6.9 km) from Tulum Mayan Ruins. An outdoor pool and a garden are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1600 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 60 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

<p>This property does not have elevators. </p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>
This property is located in a nightclub district. Guests can expect to hear related noise at any time. Quiet rooms are not available.

Also known as

Nuée Tulum
Nuee Tulum Hotel
Nuee Tulum Tulum
Nuee Tulum Hotel Tulum
Nuée Tulum by G Hotels

Frequently asked questions

Does Nuee Tulum offer free cancellation for a full refund?
Yes, Nuee Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Nuee Tulum?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Nuee Tulum on 13 Feb 2023 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Nuee Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Nuee Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Nuee Tulum?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 60 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Nuee Tulum?
Sorry, there's no onsite parking at Nuee Tulum.
What are the check-in and check-out times at Nuee Tulum?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Nuee Tulum and nearby?
Nuee Tulum has an outdoor pool and a garden.
Are there restaurants at or near Nuee Tulum?
Yes. Nearby restaurants include Ginger (3-min walk), Taqueria Honorio (5-min walk), and Piola Pizzeria (5-min walk).
Does Nuee Tulum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
What's the area around Nuee Tulum like?
Nuee Tulum is in Tulum City Center, a short 10-minute walk from Dos Aguas Park.

Reviews

6.8

Good

7.4/10

Cleanliness

7.1/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

6/10 Good

The area of the hotel was a little surprising. Its located in front of a mens club so it does get noisy weekends and nights.. Despite the location of the hotel the double room was so spacious and looked like the pictures shown. The bathroom however is quite small and the water pressure was so bad, hard to take a shower with water splashing everywhere. The balcony is quite small and facing the mens club so you dont really want to be out there.The rooftop garden was nice and you have a great view of tulum centro.
Sima, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing and helpful staff!!
Savan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place and excellent customer service :)
George, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

I had booked a last minute stay here, however when I received confirmation from Expedia that my reservation was "complete", upon arirving to the hotel the reception said there was no room ready for me and to wait outside! I had 2 boys with me who were 9 and 8, not to mention a mens club right across that was very loud! this place is not in a nice area just an FYI! I did not feel safe so I left! now the Hotel refuses to process a refund! I was not going to "wait" outside with my children at 10pm in this area! please look elsewhere! do not risk your safety...
Pamela B, 5-night family trip
Verified Expedia guest review

2/10 Poor

Non responsive hotel
Writing this review as it’s been impossible to get a hold of the hotel as hotels.com and I’ve attempted repeatedly. I prepaid for the trip and was disappointed to find that the hotel didn’t meet expectations. So quickly checked out after 1 day despite paying for 4 days. Bathroom had no privacy (literally had a gap to the ballroom), incredibly loud from the nearby gentleman’s club, private pool was basically a bath tub. I requested a refund for the days I didn’t use for and the request has been in limbo for weeks before hotels.com gave up and now I’m having to figure out how to get in touch with this non responsive hotel
Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very calm environment. Bars, restaurants, and taco stands are all walking distance. I enjoyed my stay.
Ericka, 3-night family trip
Verified Expedia guest review

2/10 Poor

Bad neighborhood on front of hotel is a strip club, no water in the room
MARIA, 4-night family trip
Verified Expedia guest review

6/10 Good

The property itself is nice but it’s situated next to 3 bars two of which are strip clubs and it’s so loud until 5.30am every night! There’s no sound proofing so you can hear everything. Unfortunately really effected our stay.
Eleanor, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Raul, 2-night trip
Verified Hotels.com guest review