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Sheraton Santo Domingo Hotel

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Premium bedding, down comforters, minibar, in-room safe
Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
View from room
Premium bedding, down comforters, minibar, in-room safe

Overview of Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel

4.0 star property
4-star Santo Domingo hotel with full-service spa, connected to a shopping center

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
365 George Washington Avenue, Santo Domingo, 10205

Room options

About this area

What's nearby

  • In Gascue
  • Blue Mall - 20 min drive

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 40 min drive
  • Joaquin Balaguer Station - 22 min walk
  • Casandra Damiron Station - 28 min walk
  • Amin Abel Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Luna Tapas Bar & Restaurant - 3 min walk
  • Villar Hermanos Garden Cafe - 5 min walk
  • Cafe Manolo Langosta - 7 min walk
  • El Conuco - 8 min walk
  • Adrian Tropical - 8 min walk
Map

About this property

Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel offers an airport shuttle (available 24 hours) for USD 45 per vehicle one-way. You can visit the spa to indulge in massages or body scrubs, and international cuisine is served at Cafe Casabe Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only, up to 30 lbs per pet)
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference center (5355 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body scrubs. The spa is open daily.

Dining

Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Refrigerators are available for an additional charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or health club without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel offer free cancellation for a full refund?
Yes, Sheraton Santo Domingo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Santo Domingo Hotel?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on 19 Feb 2023 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Santo Domingo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Santo Domingo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Santo Domingo Hotel?
Yes, dogs stay free, with a maximum weight of 30 lbs per pet.
Is parking offered on site at Sheraton Santo Domingo Hotel?
Yes, there's free self, valet, and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Sheraton Santo Domingo Hotel?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
What are the check-in and check-out times at Sheraton Santo Domingo Hotel?
You can check in starting at 3 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Santo Domingo Hotel?
No, this hotel doesn't have a casino, but Grand Casino Jaragua (3-min walk) and Atlantis World Casino (3-min walk) are both nearby.
What is there to do at Sheraton Santo Domingo Hotel and nearby?
Sheraton Santo Domingo Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Sheraton Santo Domingo Hotel?
Yes, Cafe Casabe Restaurant offers international cuisine and ocean views. Nearby restaurants include Luna Tapas Bar & Restaurant (3-min walk), Villar Hermanos Garden Cafe (5-min walk), and Cafe Manolo Langosta (7-min walk).
What's the area around Sheraton Santo Domingo Hotel like?
Sheraton Santo Domingo Hotel is located on the boardwalk in Gascue, a short 1-minute walk from Malecon and 19 minutes' walk from Calle El Conde. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay, professional and courteous staff. Will definitely be a returning customer.
Walter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Brian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

LAURA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

EVERYTHING THE WAY I LIKE STAFF,FOOD,SERVICE,AMENITIES,CLOSE TO AIRPORT NOTHINGH NOT TO LIKE SUGESTION!IT WILL BE GREATE IF YOU HAVE FRI-SAT NIGHT AT THE BAR MUSIC 8/11PM BUT OTHER WISE ILL BE THERE XMAS 2022
Miguel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very pretty hotel, staff was excellent, a little difficult to park the car after 10 pm. Overall, a very nice place.
Andrew, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

Muy bueno
Marily, 3-night trip
Verified Expedia guest review

2/10 Poor

Francesk, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing excellent service and service spoke several languages..
Persio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hey excellent the people are very attentive loved
Maximo, 1-night romance trip
Verified Expedia guest review

8/10 Very good

I like the staff, great customer service from: Abel, and all the other guys that help around, the last two trips; the receptionist has want to give me rooms on the 5th floor or below! I have been común to this facility for years and never had this issues. My last three trips have been disappointing in that respect. I prefer my room from the 7th floor or above. My situation in Santo Domingo is stressful, I visit my sick mother.. I need a good view of the water!
Freya Elizabeth, 6-night family trip
Verified CheapTickets guest review