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Sheraton Guayaquil Hotel

5.0 star property
Luxury Guayaquil hotel with outdoor pool, connected to a shopping center

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Sheraton Guayaquil Hotel

Photo gallery for Sheraton Guayaquil Hotel

Lobby
Outdoor pool, open 8:30 AM to 7 PM, pool umbrellas, sun loungers
Property entrance
Outdoor pool, open 8:30 AM to 7 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Overview of Sheraton Guayaquil Hotel

8.8

Fabulous

Property highlights

  • Airport transfer
  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Gym
Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Outdoor pool, open 8:30 AM to 7 PM, pool umbrellas, sun loungers

Superior Room, 2 Queen Beds, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Simón Bolívar
  • Malecon 2000 - 8 min drive
  • U.S. Consulate General - 14 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive
  • Duran Train Station - 14 min drive
  • Free airport shuttle

Restaurants

  • Noe Sushi Bar - 2 min walk
  • La Casa Di Carlo - 9 min walk
  • Marrecife - 11 min walk
  • El Arrecife - 14 min walk
  • Cevichería Pepe 3 - 4 min drive
Map

About this property

Sheraton Guayaquil Hotel

Sheraton Guayaquil Hotel is just 1.1 mi (1.7 km) from the airport and offers a free shuttle (available 24 hours). Guests can indulge in massages, and Cooks, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Administrative fee: USD 1.68 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19 per person

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • Rollaway beds are available for USD 36.60 per night

Pets

  • Pets are allowed for an extra charge of USD 36.60 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Does Sheraton Guayaquil Hotel offer free cancellation for a full refund?
Yes, Sheraton Guayaquil Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Guayaquil Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Guayaquil Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7 PM.
Are pets allowed at Sheraton Guayaquil Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 36.60 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Sheraton Guayaquil Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Sheraton Guayaquil Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Sheraton Guayaquil Hotel?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Sheraton Guayaquil Hotel and nearby?
Sheraton Guayaquil Hotel has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Sheraton Guayaquil Hotel?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
What's the area around Sheraton Guayaquil Hotel like?
Sheraton Guayaquil Hotel is in Simón Bolívar, a short 3-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 13 minutes' walk from Guayaquil Convention Center.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice everything
Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent. Service always happy to staying at the Sheraton
FERNANDO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Damon Madison, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good all round.
Miles, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jelitza, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

You can tell the hotel is run down, used to be well taken care of, but now it is like a two star hotel
Mark, 1-night trip
Verified Expedia guest review

8/10 Very good

The bed was comfortable and the service attentive.
Donna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yonathan, 3-night trip
Verified Expedia guest review

6/10 Good

This property is very convenient with friendly staff but it is somewhat dates and quite noisy.
Gregory, 1-night romance trip
Verified Expedia guest review