Hotel Regina

Photo gallery for Hotel Regina

Reception
Terrace/patio
Terrace/patio
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3.0 star property
Shopping hotel with restaurant, connected to the convention center, near Gran Via Street

9.4/10 Exceptional

1,459 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is CA $190
Price available on 08/18/2022
Map
Alcala 19, Madrid, Madrid, 28014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • Shopping center shuttle
  • Train station pick-up service
For families
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min drive
  • Puerta de Alcala - 7 min drive
  • WiZink Center - 4 min drive
  • Santiago Bernabeu Stadium - 15 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Hotel Regina

Putting you in a great location within just a 10-minute walk of Gran Via Street and Puerta del Sol, Hotel Regina offers an airport shuttle (available 24 hours) for EUR 35 per vehicle roundtrip. For a bite to eat, guests can check out Caramba, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall value. Public transportation is just a short walk: Sevilla Station is steps away and Sol Station is 5 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (EUR 30 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Art supplies
  • Baby bath

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3552 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counter/sink
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Dining

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Does Hotel Regina offer free cancellation for a full refund?
Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Regina?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Hotel Regina on 18 Aug 2022 start from CA $190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Regina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Regina?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Regina?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hotel Regina?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Regina?
You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Regina?
No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
What is there to do at Hotel Regina and nearby?
Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).
Are there restaurants at or near Hotel Regina?
Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk), and Museo del Jamón (3-min walk).
What's the area around Hotel Regina like?
Hotel Regina is in Madrid Centro, a short 1-minute walk from Sevilla Station and 3 minutes' walk from Gran Via Street. Travelers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

joshua, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight city break
Great experience, very clean, modern and comfortable hotel. Very friendly staff, attentive and polite; we were very pleased to meet Marta on reception who made us feel very welcome.
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a secret to find! A must for anyone to see!
We enjoyed our stay very much. Staff was excellent. Very helpful in finding things around Hotel. Take your time looking around. The Gardens are huge!. You see the bottom half of the Palace, which is the secret surprise you do not expect to see. I wished it was all open, you feel like you walked in there shoes when you take your time. Worth it! Little cost too.
Giacinto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

madrid weekend
great location, nice lobby and bar, beautiful room!
Jill, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Isabel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and the friendliest of staff
This was a great way to start our trip. The staff (Fatima) made us feel welcome from the time we walked through the doors. Our room wasn’t ready (it was 10am) so she offered us an identical one so that we could check in (we had been traveling for 16 hours). The hotel was simple and comfortable, and if we ever needed anything the friendly front desk staff were always there to help (from mailing postcards to getting us ice to hailing cabs). Carlos was especially friendly as well and should be recognized. The room was clean and quiet even with the busy street below. So centrally located to everything - we walked everywhere without any issues. The only cab was to the train station. It was safe and secure. I highly recommend this hotel and would definitely stay again if I have the chance.
View from our window.
Shannon, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tammie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Camille, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review