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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

Luxury hotel with 2 restaurants, near House of Blues Chicago

  • Free WiFi in lobby
From
$360 CAD

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521 North Rush Street, Chicago, 60611, IL, United States of America
9.4.Exceptional.
  • Gorgeous property beautiful hotel amazing hospitality I will definitely be back for a…

    Mar. 7, 2020

  • Rooms were clean and lovely! Staff was great. Lobby was beautiful

    Jan. 23, 2020

See all 352 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 311 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available

What’s around

  • In River North
  • House of Blues Chicago - 9 min walk
  • Water Tower Place - 10 min walk
  • Chicago Riverwalk - 10 min walk
  • Chicago Theatre - 11 min walk
  • Grant Park - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking
  • Grand Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, Terrace
  • Superior Suite, 1 King Bed, Terrace, City View

Location

521 North Rush Street, Chicago, 60611, IL, United States of America
  • In River North
  • House of Blues Chicago - 9 min walk
  • Water Tower Place - 10 min walk

What’s around

Landmarks

  • In River North
  • House of Blues Chicago - 9 min walk
  • Water Tower Place - 10 min walk
  • Chicago Riverwalk - 10 min walk
  • Chicago Theatre - 11 min walk
  • Grant Park - 11 min walk
  • John Hancock Center - 12 min walk
  • Millennium Park - 14 min walk
  • Navy Pier - 17 min walk
  • Art Institute of Chicago - 17 min walk
  • Willis Tower - 27 min walk

Getting around

  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago, IL (DPA-Dupage) - 52 min drive
  • Rockford, IL (RFD-Greater Rockford) - 89 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

At a glance

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered onsite valet parking (USD 75.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 3388
  • Conference space size (meters) - 315

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1928
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered peephole/viewport in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Bosnian
  • Chinese
  • English
  • Indonesian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 65-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Gwen Luxury Collection Hotel Michigan Avenue Chicago
  • Chicago Conrad
  • Gwen Luxury Collection Hotel Michigan
  • The Gwen a Luxury Collection Hotel Chicago
  • Gwen Collection Michigan Aven

Optional extras

Covered valet parking costs USD 75.00 per day with in/out privileges

Breakfast costs between USD 14.00 and USD 20.00 for adults, and USD 14.00 and USD 20.00 for children (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay (maximum USD 75.00 per stay)

Service animals exempt from fees

WiFi is available in guestrooms for USD 19.95 per day (rates may vary)

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 150.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 75.00 per day. Electric vehicle charging is available.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Benny's Chop House (3-min walk), Grand Lux Cafe (3-min walk), and Volare (3-min walk).
  • Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago also has a 24-hour fitness center.
9.4.Exceptional.
  • 10.0.Exceptional

    Perfect location in downtown Chicago! We had a great time, hotel was quiet, bed and pillows comfortable!

    Kamila, 1 night family trip, Aug. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    In such an amazing city as Chicago, the Gwen is right in the heart of the all! What a great place to stay. Great staff and a unique style.

    1 night family trip, Aug. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A beautiful stay in this Art Deco style hotel. A great location, great service, very clean. Overall, we had a great time. Our room was a little noisy due to some loud guests this past weekend but overall our stay was fantastic.

    3 night romance trip, Apr. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    excellent.

    ALEXANDRIAN, 2 night trip, Jun. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    Great customer service. The servers and bartenders were great! The reception staff was great.

    Melissa, 1 night trip with friends, May 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    it was ok

    keaundra, 1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Johns birthday trip

    Nice hotel, loved the outdoor patio. Wish you have WiFi in the rooms.

    Kathleen, 2 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience!

    Davina, 2 night trip with friends, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay was excellent! We will come back!

    Tammy, 2 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the Gwen

    Spacious room with extra seating. Bathroom is roomy, lots of counter space, and very clean. Fun lobby lounge seating, bar and terrace. Good vibe. Love the location for restaurants and shopping.

    Melissa, 1 night trip, Apr. 30, 2021

    Verified Hotels.com guest review

See all 352 reviews