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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Exterior
Balcony
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk

Overview of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel with 2 restaurants, near Michigan Avenue

9.2/10 Superb

998 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $249
Price available on 12/18/2022
Map
521 North Rush Street, Chicago, IL, 60611

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 10 min walk
  • Grant Park - 11 min walk
  • Chicago Theatre - 11 min walk
  • Millennium Park - 11 min walk
  • Navy Pier - 16 min walk
  • Art Institute of Chicago - 18 min walk
  • Willis Tower - 27 min walk
  • Field Museum of Natural History - 40 min walk
  • Lake Michigan - 7 min drive

Getting around

  • Chicago Midway Airport (MDW) - 33 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Millennium Station - 11 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

Restaurants

  • Big Bowl - 2 min walk
  • Eataly - 2 min walk
  • The Purple Pig - 2 min walk
  • Bandera Restaurant - 3 min walk
  • Pizzeria UNO - 3 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you just steps from Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 311 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 24 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered onsite valet parking (USD 75.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Conference space (3388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1928
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Shopping mall on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Bosnian
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 65-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Optional extras

  • WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
  • Breakfast costs between USD 14.00 and USD 20.00 for adults, and USD 14.00 and USD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Covered valet parking costs USD 75.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on 18 Dec 2022 start from CA $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 24 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes. Valet parking costs USD 75.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago also has a 24-hour fitness center.
Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Howells & Hood (3-min walk), Volare (3-min walk), and Steak 48 (3-min walk).
What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Strip in Downtown Chicago, a short 3-minute walk from Grand Station (Red Line) and 16 minutes' walk from Navy Pier. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Judith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Inflexible Check-In
My flight into O'Hare moved up and landed a half-hour early on top of that. I called to request a super early check-in as soon as the flight changed, and they said they would try. It wasn't until 4:30PM that I received a phone call confirming the room was ready. In fairness, they were pleasant and sympathetic, and certainly helpful in all other aspects. Everything else about the place is top teir. Just schedule a flight closer to 3PM arrival and hope it doesn't change 😅
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

No basic hygiene kit like toothpaste, hand soap, on check in day in the room.
DAWN JANICE, 4-night family trip
Verified Expedia guest review

8/10 Very good

I like how clean and customer service was amazing. The food was expensive and limited food selection on their menu.
Adeline, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gwen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Price seems high even for all that,
Celia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent room and service in a great location.
Kevin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Well located for all activities and dining options
michael, 3-night family trip
Verified Expedia guest review