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All properties in St. Catharines, Ontario, Canada
1 room, 2 adults

Best Western St. Catharines Hotel & Conference Centre, St. Catharines

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
2 North Service Rd, St. Catharines, ON, L2N4G9, Canada

3-star hotel in St. Catharines with outdoor pool and indoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staying at a hotel during COVID-19 definitely has some limitations but the positive…Jul. 27, 2020
  • Adjoining room given and noisy as late night TV on and heard everything from between the…Mar. 11, 2020

Best Western St. Catharines Hotel & Conference Centre, St. Catharines

from $102 CAD
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Refrigerator, Poolside
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

What’s around Best Western St. Catharines Hotel & Conference Centre, St. Catharines

Landmarks

  • Heart of St. Catharines
  • FirstOntario Performing Arts Centre - 36 min walk
  • Meridian Centre - 41 min walk
  • Lakeside Park Beach - 44 min walk
  • Lake Ontario - 2.4 mi / 3.9 km
  • Brock University - 6 mi / 9.6 km
  • The Pen Centre - 4.1 mi / 6.5 km
  • St. Catharine's Museum - 4.5 mi / 7.3 km

Getting around

  • Pearson Intl. Airport (YYZ) - 72 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive
  • St. Catharines Station - 5 min drive
  • Niagara Falls Station - 16 min drive
  • Grimsby Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Miniature golf on site
  • Golfing nearby
  • Pool sun loungers
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western St. Catharines Hotel & Conference Centre, St. Catharines’s small print

Also known as

  • Best Western St. Catharines Hotel
  • Best Western St. Catharines
  • Best Western St. Catharines Hotel
  • Best Western St. Catharines Hotel St. Catharines
  • St Catharines & Conference
  • Best Western St. Catharines Hotel & Conference Centre Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CAD 15 per night

Pets are allowed for an extra charge of CAD 30 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western St. Catharines Hotel & Conference Centre, St. Catharines

  • Does Best Western St. Catharines Hotel & Conference Centre offer free cancellation for a full refund?
    Yes, Best Western St. Catharines Hotel & Conference Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western St. Catharines Hotel & Conference Centre?
    Yes, there's free self parking.
  • Is there a pool at Best Western St. Catharines Hotel & Conference Centre?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Best Western St. Catharines Hotel & Conference Centre?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western St. Catharines Hotel & Conference Centre?
    You can check in from 4 PM to 1 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Best Western St. Catharines Hotel & Conference Centre?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Joe feta greek village (8-min walk), The Fryin' Guys (1 mi), and Duru (1.3 mi).

Recent reviews

Very Good 8.2 From 727 reviews

Exceptional 10.0
Decent hotel. People were very friendly.
Steven, ca1 night trip with friends
Very Good 8.0
great location and spa complex
we went for the superior gym and pool complex.only disappointment the hottub was not open ..nice hotel with good breakfast in a nice restaurant.Close to great shopping at the factory outlet and 10 minute drive to casinos..for dinning kelseys montanas and cosco ( for lunch). are just across the street.
ca1 night family trip
Good 6.0
Room filled with chlorine air
its our 3rd time to stay here, the previous ones are really good, but the last one wasnt good. They gave us room 201, which is beside the pool, the room was ok and good size, problem is the acu/heater is sucking chlorine air from the pool so the room is filled with chlorine, we ended up just turning the heater off. I didnt bother asking for new room, since its late and were tired already.
Gilbert, ca1 night family trip
Fair 4.0
So disappointed
I have always enjoyed staying here myself and with my family so I was very disappointed with my recent stay. The pool and hot tub were murky. There was a clump of hair on the bottom of the pool. The male change room was not clean. There was a lack of attention to detail when it came to cleaning the room (i.e walls needed to be wiped down). Housekeeping was so loud as they entered and left rooms and loud talking in the hallway way too early (8am).
ca1 night trip
Good 6.0
There was no hot water whatsoever. The room was small and the hotel needs a renovation.
Blair, ca1 night trip
Exceptional 10.0
Attending a wedding
jack, ca1 night trip
Fair 4.0
Frustrating
Beautiful clean hotel. Got charged $50 extra after our stay when there was no damage to the hotel. Very frustrating as there has been no explanation for it.
ca1 night trip
Exceptional 10.0
est Stay for Birthday Weekend
Went away for my Birthday weekend and also had tickets to a convention in the Falls. I'm a fan of Best Western hotels so we booked St. Catherine's location since it had everything I wanted for the weekend, free WiFi, parking, breakfast and an indoor pool. When we arrived we were pleasantly surprised with how close we were to everything, Costco, shopping mall, gas, 7-11 and many other popular stores and restaurants. When it came time to head to the Falls for the day, it was a quick drive to the downtown tourist area and the convention centre. We talked about coming back with the family and enjoying the Falls but staying at the hotel again because it is so close to Niagara Falls. The hotel was very clean and accommodating, extra towels and toiletries. Friendly and attentive staff from the receptionists, cleaning staff and the kitchen and wait staff. There is a restaurant on site which you can dine in or order room service from. We got a drink and had a soup of the day (amazing) while waiting for our room to be ready. Breakfast is served in the restaurant in the mornings, great selection which changes everyday, it did while we were there. Room was clean, modern, and no bugs. Not even flies. Pool area was nice, lots of seating, sauna and hot tub. I recommend this hotel to everyone regardless of your travel reasons. We will definitely be back again.
Sarah, ca3 night trip
Exceptional 10.0
Fantastic find
This is a wonderful place to stay. Very clean, very efficient and helpful staff, amazing breakfast and a great restaurant right on the premises.
ca2 night family trip
Good 6.0
The staff in the restaurant spoke to one another in a foreign language and were not friendly. The desk staff were great! Hotel was clean.
ca1 night family trip

Best Western St. Catharines Hotel & Conference Centre, St. Catharines

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