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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
St. Catharines hotel with outdoor pool and indoor pool

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Best Western St. Catharines Hotel & Conference Centre

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool, outdoor pool, sun loungers
Exterior
Free daily full breakfast
Lobby

Overview of Best Western St. Catharines Hotel & Conference Centre

8.0

Very good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Internet access
Map
2 North Service Rd, St. Catharines, ON, L2N4G9
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • Sleeps 6
  • 3 Queen Beds

About this area

What's nearby

  • Heart of St. Catharines
  • Lake Ontario - 5 min drive
  • Brock University - 7 min drive
  • Outlet Collection at Niagara - 9 min drive
  • Peller Estates Winery - 21 min drive
  • Clifton Hill - 15 min drive
  • Shaw Festival Theatre - 20 min drive
  • Niagara SkyWheel - 15 min drive
  • Fallsview Casino - 15 min drive
  • Fallsview Indoor Waterpark - 15 min drive
  • Casino Niagara - 16 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive
  • St. Catharines Station - 9 min drive
  • Niagara Falls Station - 16 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 16 min drive

Restaurants

  • Coppola's Ristaurante - 16 min walk
  • Spicy Thai Restaurant - 3 min drive
  • Ma Chinese Cuisine - 2 min drive
  • Naysa Fusion - 3 min drive
  • Pho Dau Bo - 2 min drive
Map

About this property

Best Western St. Catharines Hotel & Conference Centre

When you stay at Best Western St. Catharines Hotel & Conference Centre, you'll be within a 15-minute drive of Clifton Hill. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at WRIGLEYS SPORTS BAR, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this eco-certified hotel include refrigerators and microwaves. Fellow travelers say good things about the pool and breakfast.

Languages

English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 1 AM
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Mini golf

What to do

  • Mini golf
  • Golfing nearby
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 5 percent destination fee will be charged

Optional extras

  • WiFi is available in guestrooms for CAD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from September 15 2023 to December 31 2023 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western St. Catharines Hotel & Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western St. Catharines Hotel & Conference Centre?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western St. Catharines Hotel & Conference Centre?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western St. Catharines Hotel & Conference Centre?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western St. Catharines Hotel & Conference Centre?
You can check in from 4 PM - 1 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western St. Catharines Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Fallsview Casino (15-min drive) and Casino Niagara (16-min drive) are both nearby.
What is there to do at Best Western St. Catharines Hotel & Conference Centre and nearby?
Best Western St. Catharines Hotel & Conference Centre has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Best Western St. Catharines Hotel & Conference Centre?
Yes, WRIGLEYS SPORTS BAR offers American cuisine.
Does Best Western St. Catharines Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western St. Catharines Hotel & Conference Centre like?
Best Western St. Catharines Hotel & Conference Centre puts you in the heart of St. Catharines. Popular attractions include Fallsview Casino, which is 15 minutes away by car.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

No where near worth the $
The bathroom had paint peeling. There was construction all around the building. But the worst part was the air conditioning sounded like a car engine. Four times throughout the night I was woken up by a sudden screeching. It was not a normal noise like when the AC rumbles on. This was an actual roar and screech like an engine. I cannot fathom how it cost me almost $400 to spend a night here.
Kacie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not happy
They were renovating the rooms and they really need it. Toilet tub and sink didn’t work Lamp was broken. Disappointed Staff was excellent.
Debra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kurt, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Carol, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Pictures on website are not same as expected. Mold on ceiling, toilet didn’t flush right., sink clogged, pool an jacuzzi water looked dirty. Paid $288 a night but quality was more like a cheap motel.
Tammy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mother Watched
Stayed 6 nights, so we didn't have the cleaning staff bother with our room unless for more supplies. Clean enough to not need them. Pools & hot tub were good except for the 3 rowdy teens that played catch all around us while their mother watched.
David, 6-night trip
Verified Hotels.com guest review