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All properties in Kelowna, British Columbia, Canada

Best Western Plus Kelowna Hotel & Suites, Kelowna

Kelowna hotel with indoor pool and bar/lounge

  • Free on-the-go breakfast, free WiFi, and free parking
From
$170 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 79
1 / 79Indoor Pool
8.2.Very Good.
  • We love staying at Best Western!! Shauna at front desk always gives the BEST SERVICE.…

    Apr. 16, 2021

  • Great hotel with good grab and go breakfast

    Mar. 27, 2021

See all 468 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Shopping
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 176 smoke-free guestrooms
  • Housekeeping (on request)
  • Indoor pool and 2 spa tubs
  • Free airport shuttle
  • Bar/lounge
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Mission Creek Regional Park - 12 min walk
  • Orchard Park Mall - 12 min walk
  • Capri Mall - 42 min walk
  • Mission Creek Golf Club - 2.3 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Balcony, Courtyard View
  • Suite, 1 Queen Bed with Sofa bed, Balcony, Courtyard Area (with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony
  • Standard Room, 2 Queen Beds, Non Smoking, Patio
  • Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View (with Sofabed)
  • Standard Room, 1 Queen Bed, Accessible, Refrigerator
  • Suite, 2 Queen Beds, Non Smoking (Living Room)
  • Suite, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Executive Room, 1 King Bed with Sofa bed, Balcony, Tower (with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Tower
  • Deluxe Room, 1 Queen Bed, Balcony
  • Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)
  • Executive Room, 1 King Bed, Non Smoking, Balcony

Location

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Mission Creek Regional Park - 12 min walk

What’s around

Landmarks

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Mission Creek Regional Park - 12 min walk
  • Orchard Park Mall - 12 min walk
  • Capri Mall - 42 min walk
  • Mission Creek Golf Club - 2.3 mi / 3.8 km
  • Harvest Golf Club - 2.9 mi / 4.7 km
  • Guisachan Heritage Park - 2.9 mi / 4.7 km
  • Prospera Place - 3.5 mi / 5.6 km
  • Kelowna General Hospital - 3.5 mi / 5.7 km
  • UBC-Okanagan - 5.2 mi / 8.4 km

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive
  • Penticton, BC (YYF-Penticton Regional) - 66 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Bar/lounge
  • Barbecue grills

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Number of spa tubs - 2

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 5910
  • Conference space size (meters) - 549
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1968
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Connecting/adjoining rooms available

Special features

Dining

97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Best Western Plus Kelowna Hotel
  • Best Western Plus Kelowna Hotel Kelowna
  • Best Western Plus Kelowna Hotel Suites
  • Plus Kelowna & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel
  • Best Western Plus Kelowna Hotel & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel Kelowna
  • Best Western Plus Kelowna
  • Best Western Plus Kelowna Hotel And Suites
  • Best Western Plus Kelowna Hotel & Suites Okanagan Valley
  • Best Western Kelowna
  • Best Western Hotel Kelowna
  • Kelowna Best Western
  • Best Western Plus Kelowna Hotel Kelowna
  • Best Western PLUS Kelowna Hotel Suites

Optional extras

Rollaway beds are available for CAD 20.0 per night

Pets are allowed for an extra charge of CAD 25 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 9:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Kelowna Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
  • You can check in from 4 PM - 1 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Montana's (4-min walk), Cactus Club Cafe (4-min walk), and Beet'N Boo's Bistro & Catering Inc (6-min walk).
  • Yes, a free airport shuttle is available.
  • No, this hotel doesn't have a casino, but Lake City Casino (9-min drive) is nearby.
  • Best Western Plus Kelowna Hotel & Suites has an indoor pool and a fitness center, as well as a picnic area and a garden.
8.2.Very Good.
  • 8.0.Very Good

    Recent Stay

    Good room, bedding, balcony etc.. Nice breakfast “to go” during Covid. My only complaint is that the TV selection is really bad for finding a movie, etc. The hotel has “Bare bones” basic cable that is well below the experience I have had at other Best Western Plus hotels where I have stayed at. Not even a pay for view option.

    2 night trip, Mar. 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Keys didn’t work properly. Had to take the stair to the 4th floor. Beds were horrible

    1 night family trip, Mar. 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Room is a bit small for 4 but the balcony is a nice feature. A little bit of noise transfer during the night, but I enjoyed the firm beds. Our kids enjoyed the pool and being able to Pre book and ensure we got our time slots is such a big deal for us! Staff is super friendly and the grab and go breakfast was a hit with the family way more options than we ever thought.

    1 night family trip, Feb. 20, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Location was good . The bed was comfortable .Great to have a pub on site

    3 night trip with friends, Feb. 1, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was ok

    david, 1 night trip, Jan. 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great hotel with excellent breakfast

    Some staff are outstanding, like the breakfast attendants and managers... some others are a bit dismissive.

    Edmund, 4 night business trip, Jan. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Liked the location and cleanliness of the rooms. Friendly staff

    1 night romance trip, Jan. 10, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great service and tasty breakfast!

    Service was great and staff were very helpful and attentive. The breakfast was excellent, with several options available. The food discount at the on site restaurant was a nice perk! Unfortunately the floors in the room were quite dirty and the bed was a little too soft for my taste.

    Edmund, 4 night business trip, Jan. 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fair stay. Clean and quiet. Not many people stay. Foods not as good as usual, understandable during pandemic. Not slippers provided, don’t know the reason-staff not trying to resolve the issue - just got one sentence of “sorry”. Is that enough? Agree with the other guy’s word “price should drop to match the service provided”. Price too high considering the services. Hope things will change to have better services.

    Charles, 1 night business trip, Dec. 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable

    The bed and room was comfortable. Pub wasnt open and the breakfast was not good. They should lower the prices since they are not offering full services.

    jeanne, 1 night trip with friends, Nov. 2, 2020

    Verified Hotels.com guest review

See all 468 reviews