Lettera Hotel

Photo gallery for Lettera Hotel

Reception
42-inch Smart TV with cable channels, TV
42-inch Smart TV with cable channels, TV
42-inch Smart TV with cable channels, TV
42-inch Smart TV with cable channels, TV

Overview of Lettera Hotel

Lettera Hotel

3.5 star property
3.5-star hotel, convenient to Lleras Park

9.4/10 Exceptional

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Calle 5f #No 30 73, Medellín, 050001
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 13 min walk
  • Santafé Mall - 12 min drive
  • El Tesoro Shopping Park - 11 min drive
  • Botero Plaza - 23 min drive
  • Arvi Park - 88 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 39 min drive
  • Airport shuttle (surcharge)

About this property

Lettera Hotel

Lettera Hotel offers an airport shuttle (available 24 hours) for COP 90000 per vehicle one-way. Free perks include WiFi and self parking. Other features include a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Lettera Hotel Hotel
Lettera Hotel Medellín
Lettera Hotel Hotel Medellín

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Claudia vanessa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful! Located close enough to walk to Provenza but far enough to not hear the noise. It is eco friendly and peaceful. Overall, I enjoyed my stay and would come back again for sure.
Krystal, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel is super cute and tucked away in a quiet neighborhood but still very close to the "happening" areas. We had great views and loved that we could open the window in the room to get some fresh air flowing in. The staff was super friendly and helpful. Melisa and Ricardo were a complete godsend!! They helped us arrange tours and transportation around the city and to and from the airport. Everything was just so easy! My only complaint was that the shower water did not get very hot...aside from lukewarm showers, this hotel and staff were just amazing. We'll be returning!
Toni-Anne, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Not for Business
Many great things to say about this hotel, but not suitable for a business stay. My biggest complaint is about the lack of electrical outlets. They have a nice desk, but no outlet to connect your laptop. There’s an outlet behind the TV, but most chargers are too big to fit behind a TV. The wifi didn’t reach my room and either. Lastly, the shower didn’t reach warm temperatures. The location, breakfast and modernness are highlights that unfortunately don’t make up for the downsides.
Eric, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Todo el personal del Hotel es muy amable y atento. El Hotel esta bien ubicado y moderno sin ser tan costoso. Tienen en recepción a la compania EC Transportes siendo muy comveniente y seguro para los huéspedes. Los chóferes son muy profesionales en especial Julio El MEJOR! Si van a Medellin recomiendo el Hotel y diganle a Ricardo representante en recepción que Julio sea su chófer me lo van a agradecer. Unas vacaciones espectaculares. Gracias por su servicios.
Angie, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, friendly employees, good breakfast, nice neighborhood, etc.
Samuel, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantástico
The hotel is very nice, the location is quiet and the STAFF IS FIVE STARS.
Paloma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ismail, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in a quite location with friendly staff.
Filip Kazimierz, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Staff is helpful and attentive!
Anthony, 6-night romance trip
Verified Expedia guest review