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All properties in Cologne, North Rhine-Westphalia, Germany
1 room, 2 adults

Novotel Köln City, Cologne

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Bayenstr. 51, Cologne, NW, 50678, Germany

4-star hotel with restaurant, near Chocolate Museum
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • room was booked for 4 but there was only one bed , the 2 people must sleep on the floor. Aug. 15, 2018
  • Shower height was too low and the gym lacked free weights and proper spaceFeb. 2, 2020

Novotel Köln City, Cologne

from $110 CAD
  • Superior Room, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Standard Room, 2 Single Beds

What’s around Novotel Köln City, Cologne

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 31 min walk
  • Cologne Trade Fair Grounds - 41 min walk
  • Chocolate Museum - 10 min walk
  • Alter Markt - 19 min walk
  • Museum Ludwig - 21 min walk
  • Musical Dome - 22 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 12 min drive
  • Duesseldorf International Airport (DUS) - 51 min drive
  • Cologne Süd Station - 25 min walk
  • Cologne (QKL-Cologne Central Train Station) - 26 min walk
  • Cologne Central Station - 26 min walk
  • Severinstrasse U-Bahn - 8 min walk
  • Ubierring U-Bahn - 9 min walk
  • Chlodwigplatz U-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 17 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 255
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Köln City, Cologne’s small print

Also known as

  • Novotel Köln City Hotel Cologne
  • Novotel Hotel Koeln City
  • Novotel Köln City Hotel Cologne
  • Novotel Köln City Hotel
  • Novotel Köln City Cologne
  • Novotel Köln City
  • Novotel Köln City Hotel
  • Novotel Köln City Cologne
  • Novotel Köln City Hotel Cologne
  • Novotel Köln City Hotel
  • Novotel Köln City Cologne
  • Novotel Köln City
  • Novotel Koeln City Hotel
  • Novotel Koeln City Hotel Cologne
  • Cologne Novotel
  • Novotel Cologne
  • Novotel Hotel Cologne

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Self parking costs EUR 17 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Köln City, Cologne

  • Does Novotel Köln City offer free cancellation for a full refund?
    Yes, Novotel Köln City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Köln City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Köln City?
    Yes. Self parking costs EUR 17 per day.
  • Are pets allowed at Novotel Köln City?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
  • What are the check-in and check-out times at Novotel Köln City?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Novotel Köln City?
    Yes, there's an onsite restaurant, Novo2. Nearby restaurants include Ilios (3-min walk), Leone im Rheinauhafen CafeBar & Ristorantino (4-min walk), and Rhein Genuss (5-min walk).
  • What is there to do at Novotel Köln City and nearby?
    Novotel Köln City has a sauna and a fitness center, as well as a garden.

Recent reviews

Fabulous 8.6 From 480 reviews

Exceptional 10.0
This is one of the best hotels we stayed in.
Rosianne, gb4 night family trip
Poor 2.0
Hated hotel bad service!!
The stay was horrible, my room wasent cleaned and when i told the employee he said they didnt have service at the time, so they will compensate with breakfast the next day, when i went to checkout they said no, and the person who offered it wasent there, they called me liar, would never go back to that hotel!
Nerfis, us2 night family trip
Very Good 8.0
Ok for a nights stat
Near to the city but not so great value for money
us1 night family trip
Very Good 8.0
As good as usual.
Nice hotel as usual I feel with Novotel. Behind the hotel has small shopping street with supermarkets and small restaurants , mostly till 8 pm. Close to the riverbank. Quiet and safe in night.
SHAO-YU, tw2 night trip
Very Good 8.0
Think Aircon temp controlled by hotel. Could get hot in the evening
JV, au1 night romance trip
Exceptional 10.0
Absolutely excellent
panagiotis, ie1 night family trip
Exceptional 10.0
Very clean stsff helpful Did not replace milk portions during our stay
gb3 night family trip
Good 6.0
Fridge doesn’t work
In my stay there was very hot days a Hotel with 4 stars without a working fridge was a nightmare there was no excuses for that Novotel
Juliano, gb3 night family trip
Exceptional 10.0
Nice breakfast selection. A good size TV. Professional staffs Just wished they had a bigger play space for kids.
gb2 night family trip
Exceptional 10.0
Easy access to the old town with secure parking (€17 per 24 hours)
gb2 night family trip

Novotel Köln City, Cologne