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All properties in Banff, Alberta, Canada

Charltons Banff, Banff

Mountain hotel with indoor pool, near Banff National Park Information Centre

  • Free WiFi and free parking
From
$168 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Lobby
  • Lobby
  • Indoor Pool
  • Indoor Spa Tub
  • Lobby
Lobby. Image 1 of 51
1 / 51Lobby
513 Banff Ave, Banff, T1L1B4, AB, Canada
8.0.Very Good.
  • Good location! Rooms were amazing and spacious and had a view!

    Mar. 12, 2021

  • It is an older property. Heater in room was insanely loud. Pool was all booked by 9am for…

    Mar. 12, 2021

See all 343 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 65 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Ski passes
  • Terrace
  • Lobby fireplace

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Queen Beds
  • Loft
  • Suite
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Mountain View
  • Deluxe Room, 2 Queen Beds, Mountain View

Location

513 Banff Ave, Banff, T1L1B4, AB, Canada
  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk

What’s around

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 12 min walk
  • Canada House Gallery - 16 min walk
  • Banff Park Museum - 18 min walk
  • Central Park - 19 min walk
  • Whyte Museum of the Canadian Rockies - 19 min walk
  • Banff Cascades of Time Gardens - 20 min walk

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk

At a glance

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff AveFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Small print

Also known as

  • Charltons Banff Hotel
  • Charltons Banff
  • Charltons
  • Charltons Banff Hotel
  • Charltons Banff Banff
  • Charltons Banff Hotel Banff
  • Charltons Hotel
  • Charltons Banff
  • Charltons
  • Charlton`s Cedar Court Hotel Banff
  • Charltons Cedar Court Banff
  • Charltons Cedar Court Hotel Banff
  • Charltons Banff Hotel
  • Charltons Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Charltons Banff does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Ticino Swiss-Italian Restaurant (7-min walk), Earl's (12-min walk), and Old Spaghetti Factory (13-min walk).
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Charltons Banff also has an indoor pool.
8.0.Very Good.
  • 8.0.Very Good

    It was really good other then we did have a crazy neighbour who got in a fight with their party but the hotel staff evicted them I would go back to this place for sure! if you have kids, there is a park right beside the hotel with picnic benches as well!

    NICOLE, 1 night family trip, Mar. 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Decent

    Decent stay. When we pulled out the pullout couch there was chip crumbs, my boyfriend flipped over the mattress to get rid of them, and found even more crumbs, lighters and assorted change. Makes me wonder how often that is cleaned..... Customer service was decent although we had to phone twice both times for our requests. Room was quant and otherwise clean. It is a bit of a walk from downtown but not too bad.

    Heather, 2 night trip, Mar. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location and ammenities. Banff is great! People are welcoming! Pool was great!

    1 night family trip, Mar. 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful spacious room! Prompt courteous staff. Very highly recommend

    1 night romance trip, Feb. 27, 2021

    Verified Expedia guest review

  • 6.0.Good

    The rooms were a bit on the older side. not too my liking. the space was great just an older look.

    2 night family trip, Feb. 26, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was great staff was wonderful and the uniqueness was a loft style.

    2 night romance trip, Feb. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good times

    amazing

    Fernando, 2 night trip, Feb. 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Unfortunately for the price it was not worth it. Called multiple days in advance for early check in so we could get ready and our infant. We were given the keys 15 minutes after check in and sat in lobby for an hour, watching 13 people check in early. Then, we get to the Sister restaurant and we got to pay $200 for hair in our food, forgotten dessert on their Valentines 3 course and hostess circling us to leave. The next day we checked into the Rimrock and it was night & day. They upgraded us to check us in early, helped bring our luggage in. For the price difference of maybe $100 definitely would recommend staying there over here.

    1 night family trip, Feb. 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    Good location on main street with on-site parking.

    2 night romance trip, Feb. 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very courteous staff and good management. I would recommend to other with this hotel..

    Alfredo, 1 night family trip, Jan. 23, 2021

    Verified Expedia guest review

See all 343 reviews