Charltons Banff

3.0 star property
Mountain Banff hotel with indoor pool

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Charltons Banff

Photo gallery for Charltons Banff

Indoor spa tub
Deluxe Room, 2 Queen Beds, Mountain View | View from room
Front of property

Overview of Charltons Banff

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
513 Banff Ave, Banff, AB, T1L1B4
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Ski passes
  • Free use of bicycles
  • Self parking
  • Terrace
  • Lobby fireplace
  • Front-desk safe
  • Water dispenser
  • Gas grills
  • Luggage storage
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Loft Fireplace Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 1 min drive
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Banff Centre for Arts and Creativity - 2 min drive
  • Fairmont Banff Springs Bowling Centre - 7 min drive
  • Upper Hot Springs - 9 min drive
  • Banff Gondola - 10 min drive
  • Banff National Park - 17 min drive
  • Sunshine Village - 22 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk


  • The Bear Street Tavern - 16 min walk
  • Tooloulous - 15 min walk
  • Hello Sunshine - 13 min walk
  • Pacini Banff - 10 min walk
  • Cedar House Investments Ltd - 13 min walk

About this property

Charltons Banff

Charltons Banff puts you 2.9 mi (4.7 km) from Upper Hot Springs. Guests can enjoy the indoor pool, and hiking/biking trails, kayaking, and cross-country skiing are nearby. Other highlights include free bike rentals and a terrace. Fellow travelers say great things about the overall value.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 3 floors


  • Check-in time from 4 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff Ave
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (CAD 14.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Gas grills
  • Water dispenser

What to do

  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby


  • Front desk (limited hours)
  • Luggage storage
  • Free bicycle rentals


  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An indoor pool


  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 16 per person


  • Self parking costs CAD 14.95 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff offer free cancellation for a full refund?
Yes, Charltons Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Charltons Banff?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Charltons Banff?
Yes, there's an indoor pool.
Are pets allowed at Charltons Banff?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Charltons Banff?
Yes. Self parking costs CAD 14.95 per night. Parking spots may be limited.
What are the check-in and check-out times at Charltons Banff?
You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Charltons Banff and nearby?
Have fun during the warmer months with activities such as cycling. Charltons Banff also has an indoor pool.
What's the area around Charltons Banff like?
Charltons Banff is a short 15-minute walk from Banff Centre for Arts and Creativity and 13 minutes' walk from Banff Legacy Trail.



Very good




Staff & service




Property conditions & facilities




6/10 Good

MIN, 3-night trip
Verified guest review

8/10 Very good

Darla, 2-night family trip
Verified guest review

4/10 Fair

The good and the bad
The unit was clean and the beds were problems there. We were on the third (top) floor and the high, sloped ceilings were cool. On-site parking was convenient. I found the configuration of the building novel and intriguing...that was a plus. We had a kitchenette. The utensils were super cheap, low quality, as were the pots and pans. The supplies were minimal (e.g. no salt or cooking oil or anything like that in the kitchenette). I thought the bathroom was cramped and tiny. To me, the room seemed very dated as if it hadn't been improved for ages. The receptionist seemed rather indifferent and detached. On balance, in view of the high cost, I thought it was not good value. There are many better places to stay in Banff. We probably won't stay at Charltons again.
Bruce, 1-night family trip
Verified guest review

10/10 Exceptional

Highly Recommended
This place is amazing! Our room was one of the nicest I've stayed in. Big, clean, comfortable ... very, very nice. Staff was super friendly and helpful. Location was great for walking to downtown. Loved everything about it.
Robert, 3-night trip with friends
Verified guest review

4/10 Fair

Place needs a good cleaning
Rooms are a bit dated but otherwise good size and comfortable, however the room was not very clean, there was “stuff” on the glasses on the room, not sure what it was but you would not drink from them. Lots of dust buildup, bent on the bathroom fan has lots of dust clumps. There was no screen on the window so if you opened it for fresh air flies would come in.
5-night trip
Verified guest review

8/10 Very good

Good value
Stephen, 5-night family trip
Verified Expedia guest review

8/10 Very good

kimberly, 2-night trip
Verified Expedia guest review

8/10 Very good

The breakfast was very disappointing for $16.
Norman, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jie, 1-night trip
Verified Expedia guest review

8/10 Very good

Rachel, 4-night trip
Verified Expedia guest review