Guests
All properties in Banff, Alberta, Canada

Charltons Banff, Banff

Mountain hotel with indoor pool, near Banff National Park Information Centre

  • Free WiFi and free parking
From
$281 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Indoor Pool
Indoor Pool. Image 1 of 51
1 / 51Indoor Pool
513 Banff Ave, Banff, T1L1B4, AB, Canada
8.0.Very Good.
  • Very comfortable, clean, and spacious room. Great check-in and encountered friendly staff…

    Jul. 17, 2021

  • Paid for a kitchenette that had no coffee supplies or toaster. Do not pay extra for…

    Jun. 16, 2021

See all 358 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 65 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Ski passes
  • Terrace
  • Lobby fireplace

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 12 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Queen Beds
  • Loft
  • Suite
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Mountain View
  • Deluxe Room, 2 Queen Beds, Mountain View

Location

513 Banff Ave, Banff, T1L1B4, AB, Canada
  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk

What’s around

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 12 min walk
  • Canada House Gallery - 16 min walk
  • Banff Park Museum - 18 min walk
  • Central Park - 19 min walk
  • Whyte Museum of the Canadian Rockies - 19 min walk
  • Banff Cascades of Time Gardens - 20 min walk

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk

At a glance

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff AveFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Small print

Also known as

  • Charltons Banff Hotel
  • Charltons Banff
  • Charltons
  • Charltons Banff Hotel
  • Charltons Banff Banff
  • Charltons Banff Hotel Banff
  • Charltons Hotel
  • Charltons Banff
  • Charltons
  • Charlton`s Cedar Court Hotel Banff
  • Charltons Cedar Court Banff
  • Charltons Cedar Court Hotel Banff
  • Charltons Banff Hotel
  • Charltons Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Charltons Banff does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Ticino Swiss-Italian Restaurant (7-min walk), Earl's (12-min walk), and Old Spaghetti Factory (13-min walk).
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Charltons Banff also has an indoor pool.
8.0.Very Good.
  • 10.0.Exceptional

    The loft room was different and quite workable.

    3 night trip with friends, Apr. 20, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The rooms are much smaller than advertised. The lovation is great though and lots of parking if you get in early enough.

    2 night family trip, Apr. 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great pool and nice and clean rooms...........................................................................................................................

    1 night romance trip, Apr. 1, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Overall not satisfied with stay. We choose deluxe room , room is ok but no relax facilities available like hot tub or pool . No breakfast either. Won’t come back next time.

    1 night family trip, Apr. 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    The size of the room was good for a family. However, the room was in major need of updating. It was quite bright with the blinds closed.

    1 night family trip, Mar. 31, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was great. Room was good but a bit dated. Pool was nice.

    3 night family trip, Mar. 30, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was close to downtown Banff. It had a pool. Staff was helpful.

    2 night family trip, Mar. 28, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel was nice and comfortable. We were disappointed that we couldn’t get any time in the pool

    1 night romance trip, Mar. 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful room. Very clean. Great stay. Parkade is small so if you have a large truck parking may be difficult.

    2 night family trip, Mar. 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location! Rooms were amazing and spacious and had a view!

    2 night family trip, Mar. 12, 2021

    Verified Expedia guest review

See all 358 reviews