10/10 Exceptional
28 Mar 2023
Lovely hotel and well priced. Will return
I came to Mexico for surgery and needed a safe/quiet place near hospital to stay. I LOVED this resort. I was very upset it was a timeshare place at first as I have been through these experiences on accident and I HATE the experience but they were not pushy and I ended up actually buying into the club because every person I talked to the entire time that had been coming for 20+ years and loved it. Saw 2-3 generations of families. Super fun activities like kayaking/bingo/water aerobics. Clean, nice staff, well-priced restaurant with good food. Pool was salt water. Very clean. Iguanas everywhere and birds. Loved everyone I ran into/met (lots of families from midwest/canada). Never thought of myself as a vacation/timeclub person and I was traveling alone, but I am excited to return with my kids and hopefully grandchildren someday. The club presentation was painless and affordable option. My rooms was one of the older ones and yes the hotel needs upgrades on that side but they are trying. Covid and earthquake were rough on them and it's an old resort but the club/upgraded side is gorgeous with stellar views.
My ONLY complaint was the laundry situation. You have to get tokens from the cafe. It takes awhile. You have to buy your own soap. Tokens are different for both sides and I was given wrong ones one time (had to launder alot after surgery due to drainage) This laundry things needs to be fixed as this was the only thing I saw people get frustrated about and I was!
Tamara
Tamara, 9-night trip
Verified Hotels.com guest review
