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All properties in Reno, Nevada, United States of America
1 room, 2 adults

SureStay Plus Reno Airport Plaza Hotel, Reno

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
1981 Terminal Way, Reno, NV, 89502, United States of America

Mountain hotel with restaurant, near Grand Sierra Resort Casino
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Rooms were old. Surrounded by loud, noisy and thoughtless people in other rooms.…Jan. 1, 2021
  • Very nice hotel. Food was amazing enjoyed our stayMar. 19, 2020

SureStay Plus Reno Airport Plaza Hotel, Reno

from $97 CAD
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Suite, 1 King Bed, Non Smoking, Fireplace (Four Poster Bed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)
  • Suite, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

What’s around SureStay Plus Reno Airport Plaza Hotel, Reno

Landmarks

  • Heart of Reno
  • Reno-Sparks Convention Center - 2.4 mi / 3.9 km
  • National Automobile Museum - 2.7 mi / 4.4 km
  • Nevada Museum of Art - 2.8 mi / 4.5 km
  • Reno Events Center - 4.2 mi / 6.8 km
  • National Bowling Stadium - 4.6 mi / 7.3 km
  • University of Nevada-Reno - 4.8 mi / 7.6 km
  • Nevada Historical Society - 4.9 mi / 8 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 1 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 50 lbs)

  • Pets must be supervised

  • Off-leash area available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Onsite extended parking (USD 9.00 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 4400
  • Conference space size (meters) - 409
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 39-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.

Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

SureStay Plus Reno Airport Plaza Hotel, Reno’s small print

Also known as

  • SureStay Plus Reno Airport Plaza Hotel
  • SureStay Plus Hotel Reno Airport
  • Airport Plaza Hotel
  • SureStay Plus Hotel by Best Western Reno Airport
  • Best Western Plus Airport Plaza Hotel
  • SureStay Plus Hotel Reno Airport by Best Western
  • Best Western Airport Plaza Hotel
  • Surestay Plus Reno Plaza
  • SureStay Plus Reno Airport Plaza Hotel Reno
  • SureStay Plus Reno Airport Plaza Hotel Hotel
  • SureStay Plus Reno Airport Plaza Hotel Hotel Reno
  • SureStay Plus Hotel
  • SureStay Plus Reno Airport Plaza
  • Best Western Plus Airport Plaza Hotel
  • SureStay Reno Airport Plaza
  • SureStay Plus Reno Airport Plaza
  • SureStay Plus
  • Airport Plaza Hotel Reno
  • Airport Plaza Reno

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from May to September.

Pool access available from 9:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per accommodation, per stay

Breakage deposit: USD 50.00 per stay

Pet deposit: USD 50.00 per stay

Optional extras

Extended parking costs USD 9.00 per day

Rollaway beds are available for USD 25.0 per stay

Breakfast costs between USD 6.00 and USD 20.00 for adults, and USD 5.00 and USD 10.00 for children (approximately)

Pets are allowed for an extra charge of USD 20.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Plus Reno Airport Plaza Hotel, Reno

  • Does SureStay Plus Reno Airport Plaza Hotel offer free cancellation for a full refund?
    Yes, SureStay Plus Reno Airport Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SureStay Plus Reno Airport Plaza Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SureStay Plus Reno Airport Plaza Hotel?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at SureStay Plus Reno Airport Plaza Hotel?
    Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at SureStay Plus Reno Airport Plaza Hotel?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 20.00 per pet, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
  • What are the check-in and check-out times at SureStay Plus Reno Airport Plaza Hotel?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near SureStay Plus Reno Airport Plaza Hotel?
    Yes, Plaza Court offers American cuisine. Nearby restaurants include Crawfish Asian Cuisine (8-min walk), Sushi Pier (10-min walk), and Chinese Duck House (2.1 mi).
  • Is there an onsite casino at SureStay Plus Reno Airport Plaza Hotel?
    No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (2-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.
  • What is there to do at SureStay Plus Reno Airport Plaza Hotel and nearby?
    Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Recent reviews

Very Good 8.2 From 1,354 reviews

Poor 2.0
When I arrived it took 30 minutes find me a room because none of the keys would work in any of the doors, never saw this before in my life. Hotel is very tired even the mattress I was worn out. When I attempted to bring this to the attention of the management the next morning at 6 AM, I was told by housekeeping that there was no management available so I had to go to work that day without a key to my own room. Returning from work to the hotel late that evening I cancelled the remainder of my reservation and went to another hotel, will never stay here again
ca3 night business trip
Exceptional 10.0
clean, big rooms, quiet, manager gave us the same good rate on an extra room I had booked after.
ca2 night trip with friends
Very Good 8.0
Very convenient to the airport. Very nice restaurant with good selection and prices.
ca1 night romance trip
Very Good 8.0
The price could not be beat, but the decor and rooms need an update.
Kathy, ca1 night trip
Poor 2.0
No customer service from front desk Room and Everywhere smelled like smoke Sketchy parking lot
Dean, ca1 night trip
Very Good 8.0
Close and very convenient to Reno-Tahoe Airport
The hotel was right next to the airport and the 24 hour shuttle is very efficient, making access (particularly for very early morning departures) simple and without worry of being stuck in traffic. The hotel also happened to be very quiet and the price very affordable. I would recommend the SureStay Plus.
Chris, ca1 night trip
Exceptional 10.0
Walking distance to the Reno Airport. Lots of facilities, restaurant, bar, good Wi-Fi, etc...
Marc, ca2 night trip
Exceptional 10.0
Nice stay.
They allowed us early checkin and were polite and attentive. Bed was comfortable and room was clean. The place is a bit dated, but nice. We will stay again.
Leona, us1 night trip
Very Good 8.0
Comfortable and Convenient
Next door to the Reno Airport, so checkin took almost no time. We had friends who transported us to the Bowling Stadium and restaurants, otherwise it would not have been a convenient location. Room was fairly spacious with comfortable bed. Main lobby was very spacious , as was additional lobby on the second floor. Common areas were spotlessly clean. Overall , great value.
CHARLES, us3 night trip
Fair 4.0
Overall, the customer service was not good. Had a problem with the fridge and tv and it took them 2 days to come and fix them. They gave us a small discount to help offset the cost of the food that was ruined in the fridge, but still very frustrating. It took 2 visits to the front desk and speaking to the manager to get problems resolved.
Mike, us3 night family trip

SureStay Plus Reno Airport Plaza Hotel, Reno