Universal's Loews Portofino Bay Hotel

4.0 star property
4-star hotel with 5 restaurants, near Universal CityWalk

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Universal's Loews Portofino Bay Hotel

Photo gallery for Universal's Loews Portofino Bay Hotel

Exterior
Property amenity
View from room
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property amenity

Overview of Universal's Loews Portofino Bay Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
5601 Universal Blvd, Orlando, FL, 32819
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace

Room options

Room, 2 Queen Beds, Non Smoking, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Mobility, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking (Despicable Me Kids Suite)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

About this area

What's nearby

  • In Florida Center
  • Universal Orlando Resort - 5 min walk
  • Universal CityWalk - 10 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Orlando International Premium Outlets - 19 min walk
  • The Wizarding World of Harry Potter™ - 21 min walk
  • Universal’s Volcano Bay - 31 min walk
  • Mall at Millenia - 44 min walk
  • CoCo Key Water Resort - 4 min drive
  • SEA LIFE Orlando Aquarium - 5 min drive

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 12 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • Border Grill Fresh-Mex - 14 min walk
  • The Toothsome Chocolate Emporium And Savory Feast Kitchen - 13 min walk
  • NBC Sports Grill & Brew - 10 min walk
  • Hard Rock Live Orlando - 11 min walk
  • Leaky Cauldron - 12 min walk

About this property

Universal's Loews Portofino Bay Hotel

When you stay at Universal's Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Bice Ristorante, one of 5 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upscale hotel include 3 outdoor pools, a poolside bar, and a fitness center.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 750 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Offsite

  • Free theme park shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference center (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5–40 for adults, and USD 5–20 for children
  • Microwaves are available for USD 15 per night

Renovations and closures

The property will be renovating from July 28 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self parking costs USD 28 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal's Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal's Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Universal's Loews Portofino Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Universal's Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal's Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal's Loews Portofino Bay Hotel?
Yes. Self parking costs USD 28 per night.
What are the check-in and check-out times at Universal's Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal's Loews Portofino Bay Hotel and nearby?
Universal's Loews Portofino Bay Hotel has 3 outdoor pools, 2 bars, and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Universal's Loews Portofino Bay Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around Universal's Loews Portofino Bay Hotel like?
Universal's Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida.

Reviews

9.0

Superb