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Hotel Faro Luna

Photo gallery for Hotel Faro Luna

Outdoor pool
Beach
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hotel Faro Luna

Hotel Faro Luna

3.0 star property
Mountain hotel with outdoor pool, near Rancho Luna Beach

6.0/10 Good

4 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Non-smoking
  • Air conditioning
Map
Carreterra Pasacaballo Km 18, Cienfuegos, 55100

Room options

About this area

What's nearby

  • In a state park

Restaurants

  • Caracoles - 5 min walk
  • La Acacia - 7 min walk
  • Rancho Cristal - 10 min drive
  • Bar piscina - 18 min drive
  • La Vallita - 19 min drive

About this property

Hotel Faro Luna

Situated on the bay, Hotel Faro Luna is a great choice for a stay in Cienfuegos. Guests can take a dip in the outdoor pool or grab a bite to eat at Caribe, which serves breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Caribe - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 2 per hour (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts cash.</p>

Also known as

Hotel Faro Luna Cienfuegos
Faro Luna Cienfuegos
Hotel Faro Luna La Campana
Hotel Amigo Faro Luna
Club Amigo Faro Luna Hotel Cienfuegos
Faro Luna Hotel Cienfuegos
Faro Luna Hotel
Hotel Faro Luna
Hotel Faro Luna Cienfuegos
Faro Luna Cienfuegos
Faro Luna
Hotel Hotel Faro Luna Cienfuegos
Cienfuegos Hotel Faro Luna Hotel
Hotel Hotel Faro Luna
Hotel Faro Luna Hotel
Hotel Faro Luna Cienfuegos
Hotel Faro Luna Hotel Cienfuegos

Frequently asked questions

Does Hotel Faro Luna offer free cancellation for a full refund?
Yes, Hotel Faro Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Faro Luna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Faro Luna?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Faro Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Faro Luna?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Faro Luna?
You can check in from 4:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Hotel Faro Luna and nearby?
Hotel Faro Luna has an outdoor pool.
Are there restaurants at or near Hotel Faro Luna?
Yes. Nearby restaurants include caracoles (5-min walk), La Acacia (7-min walk), and Rancho Cristal (5.1 mi).
Does Hotel Faro Luna have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Faro Luna like?
Hotel Faro Luna is located a short 4-minute walk from Rancho Luna Beach.

Reviews

6.0

Good

4.0/10

Cleanliness

6.5/10

Staff & service

7.0/10

Amenities

4.5/10

Property conditions & facilities

Reviews

6/10 Good

The room's bathroom was not in conditions to be in a hotel also the pool was in a bad condition, nothing to do with the picture in orbitz
Ed, 4-night family trip
Verified Orbitz guest review

2/10 Poor

Not a good hotel
The hotel is in urgent need of refurbishment. The bathrooms need updating, there is no fridge in the cupboard designed for one, the safes in the rooms do not work. The pool is static sea water which was emptied and refilled once in four days meaning that after the first day the pool was unusable as the locals who take day passes for the pool area go in fully clothed and sometimes with shoes on as well. The reception staff varied between surly and unhelpful, apart from one who managed to find us a taxi back to Havanna. The small shop which sells drinking water closes at 4pm. The restaurant is fine, but it is the only place to eat once the beach snack bars have closed and if there are large groups staying overnight, there is only an expensive buffet with no option to choose cheaper dishes from the menu. The coffee at breakfast is undrinkable which is odd as the pool bar which opens later makes good coffee. There are only 5 sunshades around the pool leaving most of the loungers unusable as there is no other shade available. The water goes off during the afternoon meaning it is impossible to flush the toilet. You have to go to the next hotel Rancho Luna to get any tourist information or to book a shuttle bus to other towns. We took a taxi for the four of us as a result. The nearby beach is scruffy. No one collects litter. There are a few snack bars, but the two toilets are always blocked up, so it seems most people use the sea or the bushes....
Helen, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Very far from the City.
The hotel was closed and they offered us another resort around--which was better. Named Racho Luna.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr schöne Anlage, sauber und wunderbar angelegt. Wir kommen gerne wieder.
2-night trip
Verified Expedia guest review